13 Day Galapagos, Ecuador, Andes & Amazon

From

$4519

Land Only

$5189*

Air & Land

13 Day Galapagos, Ecuador, Andes & Amazon

From

$4519

Land Only

$5189*

Air & Land


Video
Book Now!

Featured Hotels

(Hotels may vary based on departure day of the week)
Monday Departure
Hilton Colon Guayaquil Guayaquil
Scalesia Lodge Isabela Island
EB Hotel by Eurobuilding Quito Quito
Termas de Papallacta Papallacta
Sacha Lodge Coca
Dann Carlton Hotel Quito
Tuesday Departure
Hilton Colon Guayaquil Guayaquil
Scalesia Lodge Isabela Island
EB Hotel by Eurobuilding Quito Quito
Termas de Papallacta Papallacta
Sacha Lodge Coca
Dann Carlton Hotel Quito
Wednesday Departure
Hilton Colon Guayaquil Guayaquil
Scalesia Lodge Isabela Island
EB Hotel by Eurobuilding Quito Quito
Termas de Papallacta Papallacta
Sacha Lodge Coca
Dann Carlton Hotel Quito
Friday Departure
Hilton Colon Guayaquil Guayaquil
Scalesia Lodge Isabela Island
EB Hotel by Eurobuilding Quito Quito
Termas de Papallacta Papallacta
Sacha Lodge Coca
Dann Carlton Hotel Quito

Click a Date to Book Online

Click a Date to Book Online

2024 Dates & Prices Single Supplement: $950
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
$5149 $5729*
$4799 $5379*
$5449 $5969*
$4749 $5269*
$5399 $5999*
$5449 $6029*
Fri, May 17  (Sold Out) $5449 $6259*
$5199 $5779*
$4779 $5359*
$5149 $5669*
$4609 $5189*
$5399 $6059*
$4829 $5469*
$4609 $5239*
Only 1 seat left! $5449 $6219*
$4899 $5699*
$4799 $5629*
$5349 $6179*
$5399 $6229*
$4519 $5349*
Fri, Jul 26  (Sold Out) $5099 $5699*
$5199 $5939*
Fri, Aug 09  (Sold Out) $5049 $5789*
Mon, Aug 12  (Sold Out) $4849 $5539*
Only 1 seat left! $5299 $5999*
$4749 $5379*
Fri, Aug 23  (Sold Out) $4949 $5419*
Only 1 seat left! $5049 $5659*
$4849 $5379*
$5049 $5599*
Fri, Sep 06  (Sold Out) $5049 $5549*
$5399 $5949*
$5099 $5649*
$4759 $5289*
$4769 $5299*
$4799 $5369*
$5099 $5649*
$5299 $5839*
Fri, Oct 11  (Sold Out) $5199 $5729*
$4759 $5299*
Tue, Oct 22  (Sold Out) $5049 $5649*
$5249 $5779*
Fri, Nov 08  (Sold Out) $5349 $5909*
Tue, Nov 12  (Sold Out) $5049 $5749*
$5049 $5629*
$5049 $5599*
$5049 $5579*
$5049 $5579*
$4949 $5499*
$5199 $5739*
$5049 $5689*
$4949 $5609*
$5049 $5749*

Not Included:
Optional tours and gratuities.


Additional Information:
Land only price does not include arrival/departure transfers, but does include flights Guayaquil-Baltra, Baltra-Quito, Quito-Coca, Coca-Quito

June through August departures use light aircraft flights (9 seat small planes) to travel to and from Isabela Island. There is a weight restriction for luggage of 24 pounds per person (including hand luggage), and any additional luggage will be securely held at Baltra airport and retrieved on Day 6 prior to your flight to Quito. Cargo space is limited therefore please pack your belongings in a soft-sided duffel bag. Traditional suitcases with rigid frames or hard plastic sides should not be used.

Some flights depart shortly after midnight in the very early morning of Day 12 and will require a transfer on Day 11. Transfers depart the hotel approximately 4 hours prior to flight time.

Passport numbers for all passengers must be submitted before documents can be issued.

The route and program may vary according to weather conditions, seasonal changes, safety issues and wildlife migration patterns. Wildlife and visits listed in the itinerary are based upon optimal conditions and therefore subject to change.

Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.

Is This Trip Right for You?

This very active trip covers a lot of ground each day. On two of these days you will spend four to five hours on your feet. The pace is active and you will encounter some uneven surfaces such as sandy and rocky beaches, stairs, steps and significant slopes. Getting to the Galapagos requires a flight from Guayaquil to the Island of Baltra. For departures May 28, 2024 through August 26, 2024 a short flight will take you from Baltra to Isabela Island. On all other departures, you will transfer to the Baltra Seaport and travel by boat to Santa Cruz Island. A one hour bus ride will take you to Puerto Ayora, where you will board a speedboat for a three hour ride to Isabela Island. You will travel through open sea, which can be very rough. We suggest those prone to motion sickness to consult with their physician before considering this trip. A bus will transfer you from port to your hotel. In the Galapagos, it takes approximately two hours, on foot, to get to and from the areas populated with wildlife. You will experience wet landings in water, on sand or rocks and dry landings on wooden docks. This tour visits areas of high elevations in Quito (9,300 feet) and in Papallacta (10,600 feet) and may be a consideration for those who have heart conditions or are otherwise affected by height. Early wake-ups are necessary on some mornings to cover the territory. This tour is not recommended for people who have difficulty walking. This is a Small Group program. For more information, click here.

Accommodation Details





Room 1


  • Requests are not guaranteed and are subject to each hotel's discretion and availability

Additional Nights

Flight Details



Package Includes

  • Small groups of maximum 22 travelers guaranteed
  • Flights Miami-Guayaquil, Quito-Miami
    Some departure dates may be offered from an alternate nearby airport. Check flight itinerary options when booking.
    Other departure cities available. Click on date of departure for selection and prices
  • Airline taxes & fuel surcharges
  • All intra-flights: Guayaquil-Baltra, Baltra-Quito, Quito-Coca & Coca-Quito
  • 12 nights accommodations
    • 2 nights Guayaquil
    • 3 nights Isabela Island (Galapagos)
    • 1 night Papallacta
    • 3 nights Coca (Amazon)
    • 3 nights Quito
  • Hotel taxes, fees & service charges
  • Hotel porterage
  • All transfers included only with airfare purchase on package arrival & departure dates†
  • 32 meals: 12 breakfasts, 10 lunches, 10 dinners
  • Sightseeing in modern air-conditioned vehicles
  • Services of English-speaking tour manager throughout
  • Comprehensive, guided sightseeing and entrance fees per itinerary
  • Galapagos National Park fee of $100 (Jan - Jul), $200 (Aug - Dec)
  • Galapagos Transit Control Card fee of $20
  • Services of English-speaking naturalists guides in the Galapagos and the Amazon
  • Active itinerary with unique cultural features

Tour Highlights

Thanks to our small group size, we can get to the heart of our destination, visit places that other tours miss, and get to know the locals.

  • In the lush tropical lowlands of Ecuador visit a working Cocoa (Cacao) Plantation
  • Visit Guayaquil's Seminario Park, a favorite place of bird watchers and home to arboreal Iguanas
  • Embark on a journey to the beginning of time in the Galapagos Archipelago of volcanic islands
  • Explore stunning Tintoreras Islet with its sea lions, turtles, iguanas and whitetip reef sharks
  • Stand before the historic ‘Wall of Tears,’ monument to prisoners who constructed the barrier
  • Hike to Sierra Negra, one of the most active volcanoes on the Galapagos Islands
  • At the Los Humedales complex, see all four species of mangroves found in the archipelago
  • Visit the Turtle Breeding Center - hear about programs to save the iconic Galapagos Tortoises
  • Visit the "Middle of the World" monument at the Equator that marks latitude 0º
  • Enjoy the wonders of nature and the hot steamy thermal springs at Papallacta in the Andes
  • Journey deep into the Amazon, a living jewel with rare beauty and astonishing natural wonders
  • From atop the canopy walkway pause to view amazing panoramas and vibrant colored birds
  • Meet with women at an Interpretation Center to learn more about the Kichwa lifestyle
  • A native guide shows you how to fish for the infamous razor-toothed Piranha - a real challenge!
  • Listen to the symphony of frogs and birds on a nocturnal jungle walk by flashlight
  • Discover Quito's historic colonial quarter, designated a UNESCO World Heritage Site
  • Tour a rose plantation and learn about Ecuador's major rose cultivation industry

†Transfers are available for purchase for land only or on alternative flight dates

Is This Trip Right for You?

This very active trip covers a lot of ground each day. On two of these days you will spend four to five hours on your feet. The pace is active and you will encounter some uneven surfaces such as sandy and rocky beaches, stairs, steps and significant slopes. Getting to the Galapagos requires a flight from Guayaquil to the Island of Baltra. For departures May 28, 2024 through August 26, 2024 a short flight will take you from Baltra to Isabela Island. On all other departures, you will transfer to the Baltra Seaport and travel by boat to Santa Cruz Island. A one hour bus ride will take you to Puerto Ayora, where you will board a speedboat for a three hour ride to Isabela Island. You will travel through open sea, which can be very rough. We suggest those prone to motion sickness to consult with their physician before considering this trip. A bus will transfer you from port to your hotel. In the Galapagos, it takes approximately two hours, on foot, to get to and from the areas populated with wildlife. You will experience wet landings in water, on sand or rocks and dry landings on wooden docks. This tour visits areas of high elevations in Quito (9,300 feet) and in Papallacta (10,600 feet) and may be a consideration for those who have heart conditions or are otherwise affected by height. Early wake-ups are necessary on some mornings to cover the territory. This tour is not recommended for people who have difficulty walking. This is a Small Group program. For more information, click here.
Book Now!
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Note: your itinerary will change depending upon the day of the week you depart. Click a day above to see what is included.

Your Galapagos itinerary may vary according to weather conditions, seasonal changes, safety issues and wildlife migration patterns.

DAY 1, Monday - Depart for Ecuador
Depart for Guayaquil, Ecuador's sprawling and vivacious port city; transfer to your hotel. The rest of the day is yours to rest, relax or explore the city's many museums and botanical gardens
Overnight: Guayaquil

DAY 2, Tuesday - Cocoa Plantation, Discover Guayaquil
The day begins with orientation meeting with your Tour Manager, followed by viewing the lush natural scenery of the lowlands of Ecuador as you drive past banana plantations to a working Cocoa (Cacao) Plantation. Learn about the history of cocoa beans and see the modern process that begins after the beans are picked from the cocoa trees. After a lunch of local favorites, back to Guayaquil and Seminario Park, home to arboreal Iguanas. Then, view the contrasting architecture of the city's Neo-Gothic Cathedral, Moorish clock tower, and the impressive La Rotonda Monument that depicts the historic meeting in 1822 of Bolívar and San Martín. At the end of the day, stunning panoramas of the city await you from Santa Ana Hill, where the city was founded in the 16th century. Tonight, enjoy dinner at the hotel with your Tour Manager and fellow travelers
Overnight: Guayaquil
Meals: Breakfast, Lunch, Dinner

DAY 3, Wednesday - Galapagos Islands, Isabela Island
Embark this morning on a journey to the beginning of time on the flight to the Galapagos Archipelago of volcanic islands, five million years in the making. Land at Baltra airport and continue your trip* to the small village of Puerto Villamil on Isabela, the largest island in the Galapagos considered the 'gem' of the archipelago. Named after Queen Isabella of Spain, this enchanting island offers an expansive beach, beautiful natural surroundings and striking pink flamingos which gracefully traverse the lagoons and marshes at dusk. Arrive at your lodge nestled in the highlands in time for dinner
*The trip by speedboat to and from Isabela Island is approximately 3 hours long and cruises through open sea. The ride can be very rough and passengers prone to motion sickness should consult with their physician. May 28, 2024 through August 26, 2024 departures will use light aircraft flights (9 person seat small planes) to travel to and from Isabela Island.
Overnight: Isabela Island
Meals: Breakfast, Lunch, Dinner

DAY 4, Thursday - Tintoreras Islet, Wall of Tears
In Puerto Villamil, board a panga (dingy) to Tintoreras Islet. In this small bay with its calm turquoise waters and white sand beach, views of sea lions, sea turtles, penguins and marine iguanas. Enjoy time for swimming or snorkeling in the bay. When the tide is low, in the shallow crevice you can see the island's famous whitetip reef sharks. There's also a lava trail which leads to two beaches, an important nesting site for marine iguanas. After lunch at the lodge, an afternoon hike to the historic 'Wall of Tears' that stands as a monument to prisoners brought to the island who perished while forced to construct the 'pointless' barrier - a sad reminder of the history of Isabela. The rest of the day is at leisure. Tonight, dinner is together at the lodge
Overnight: Isabela Island
Meals: Breakfast, Lunch, Dinner

DAY 5, Friday - Sierra Negra Volcano, Los Humedales Mangroves, Turtle Breeding Center
Hike this morning to Sierra Negra, one of the most active volcanoes on the archipelago; its caldera is the second largest in the world with a diameter of six miles. Trek across an alien landscape of fascinating geological features. After lunch at the lodge, visit Los Humedales, a complex of trails where you can see all four species of mangroves found in the Galapagos. Following the path, discover secluded beaches, lava tunnels, and natural pools. In this mating area for pink flamingos, you also can observe many different species of migratory birds. Then, a fascinating visit to the Turtle Breeding Center where you learn more about the National Park's conservation programs to save the iconic Galapagos Tortoises on the brink of extinction. Tonight at dinner, share photos of some of today's amazing sights
Overnight: Isabela Island
Meals: Breakfast, Lunch, Dinner

DAY 6, Saturday - Depart the Galapagos, Quito
Awake early today for your journey back to Baltra*. Bid farewell to the Galapagos and fly to colonial Quito, capital of Ecuador. Upon late afternoon arrival, check into your hotel. Tonight, join your fellow travelers for dinner at the hotel
*The trip by speedboat to and from Isabela Island is approximately 3 hours long and cruises through open sea. The ride can be very rough and passengers prone to motion sickness should consult with their physician. May 28, 2024 through August 26, 2024 departures will use light aircraft flights (9 person seat small planes) to travel to and from Isabela Island.
Overnight: Quito ▲
Meals: Breakfast, Lunch, Dinner

DAY 7, Sunday - Middle of the World, Papallacta Hot Springs
This morning, visit the Middle of the World Monument, located at a latitude of 0º, and stand with one foot in the Northern and one in the Southern Hemisphere. Free time to explore the area and shop for souvenirs. After lunch on your own, journey to Papallacta located in the Andes Mountains. The remainder of the day is at leisure or, join the optional tour to Papallacta's spas and hot springs, for which it is famous Before dinner, there's time to unwind in the comforting steaming thermal baths surrounded by the magic of nature. Later, perhaps opt for a soothing massage in this jungle paradise
Optional: Termas de Papallacta Spa Package (PM)
Overnight: Papallacta
Meals: Breakfast, Dinner

DAY 8, Monday - The Ecuadorian Amazon
A short flight over the Andes Mountains takes you to the town of Coca, jumping off point to the Ecuadorian Amazon, home to more varieties of plants and animals than any other place on earth! Stop for a box lunch before boarding a motorized canoe for a long but scenic journey down the river to your lodge. Upon entering the lodge's private reserve, walk along a raised boardwalk that stretches through a dense flooded palm forest in which several species of monkeys are often sighted. Dugout canoes await to transport you across Pilchicocha Lake to your accommodations at the lodge. Settle in, enjoy birdwatching from the mini-tower, or, refresh from the day with a cool swim. After dinner, a walk through the rainforest with your naturalist guide, or, perhaps a canoe ride on the lake to view the spectacled and black caimans as you silently paddle across the lake. The Amazon is the world's largest ecosystem
Overnight: Coca (Amazon)
Meals: Breakfast, Lunch, Dinner

DAY 9, Tuesday - Exploring the Amazon, Rainforest Canopy Walk
Awake early this morning to begin your adventure -- enjoy the sounds, the serenity, and the magnificent foliage. A highlight of the day is the "Canopy Walk," one of only a few self-standing suspension canopy walkways in the world. Pause to view extraordinary panoramas from the observation platforms of this 900 foot long walkway, suspended at a height of 120 feet above the forest floor. Afterward, a walk in the pristine forest where native guides explain the many different species of medicinal plants used in their culture for hundreds of years. Later, try paddling dugout canoes along the nearby blackwater creeks where luxuriant lianas, bromeliads, and palm trees thrive. After an adventurous morning, a relaxing lunch before this afternoon's choice of a leisurely hike along the Rio Napo, a challenging hike on the trails or, a tranquil canoe ride. Dinner together caps an adventurous day
Overnight: Coca (Amazon)
Meals: Breakfast, Lunch, Dinner

DAY 10, Wednesday - Interpretation Center, Piranha Fishing, Canoe Ride in the Forest
This morning, visit the Nueva Providencia Interpretation Center located across the Napo River, where you speak with women from the community to learn more about the Kichwa lifestyle. Here, you'll see many different fibers used for weaving before a tasting of traditional local food! Upon your return to the lodge, a native guide teaches how to fish for the infamous razor-toothed Piranha. Then, take a silent canoe ride through the flooded Amazonian forest - you'll be surrounded by friendly squirrel, capuchin, and howler monkeys. Later, arrive at a 135-foot metal tower from where you can get fabulous views of vibrantly colored birds through powerful scopes. Listen to the symphony of frogs and insects as you navigate by canoe through the narrow trail, keeping your eyes open for caimans. After dinner tonight, a nocturnal jungle walk and canoe trip by flashlight to discover night creatures seldom seen during the day
Overnight: Coca (Amazon)
Meals: Breakfast, Lunch, Dinner

DAY 11, Thursday - Quito's Treasures of Art and Architecture
Bid farewell to the amazing Amazon Basin this morning, and settle in for a long ride by canoe to Coca. After a box lunch, transfer to the airport for the flight to Quito. Upon arrival, the discovery of Quito with its treasures of art and architecture begins in the historic colonial quarter, a UNESCO World Heritage Site. A walking tour of the city starts at Independence Plaza, flanked by the Metropolitan Cathedral, the Presidential Palace, the Municipal Building and the Archbishop's Palace. Continue to the Metropolitan Cultural Center with its exhibits highlighting Ecuadorian culture and rich history. Visit the Compania of Jesus Church with its beautiful gilded interior. Time to enjoy this delightful city on your own with its lovely markets, cafes and superb cuisine
Overnight: Quito ▲
Meals: Breakfast, Lunch

DAY 12, Friday - Otavalo Market, Rose Plantation
Begin the day with a visit to the market in Otavalo, one of the largest in South America run by the local Otavaleños. Here, enjoy the lively atmosphere and browse the various stalls for traditional goods such as handwoven cloth and rugs, jewelry and more. Afterwards, visit a rose plantation and hear about Ecuador's major rose cultivation industry. Although roses are not native to Ecuador, the country has a perfect environment for rose cultivation and is presently one of the world's major producers. Delight in the display of brightly colored roses, then after lunch return to Quito. Tonight, savor dinner in the center of Quito
Overnight: Quito ▲
Meals: Breakfast, Lunch, Dinner

DAY 13, Saturday - Depart Ecuador
Transfer to the airport for your departure flight
Some flights depart shortly after midnight in the very early morning of Day 13 and will require a transfer on Day 12. Transfers depart the hotel approximately 4 hours prior to flight time
Meals: Breakfast

▲ Due to the high elevation, travel in the Ecuadorian Andes may cause some passengers to experience the temporary effects of altitude sickness. If you have any concerns about traveling to higher than your accustomed elevation, please consult your healthcare provider.

Your Galapagos itinerary may vary according to weather conditions, seasonal changes, safety issues and wildlife migration patterns.

DAY 1, Tuesday - Depart for Ecuador
Depart for Guayaquil, Ecuador's sprawling and vivacious port city; transfer to your hotel. The rest of the day is yours to rest, relax or explore the city's many museums and botanical gardens
Overnight: Guayaquil

DAY 2, Wednesday - Cocoa Plantation, Discover Guayaquil
The day begins with orientation meeting with your Tour Manager, followed by viewing the lush natural scenery of the lowlands of Ecuador as you drive past banana plantations to a working Cocoa (Cacao) Plantation. Learn about the history of cocoa beans and see the modern process that begins after the beans are picked from the cocoa trees. After a lunch of local favorites, back to Guayaquil and Seminario Park, home to arboreal Iguanas. Then, view the contrasting architecture of the city's Neo-Gothic Cathedral, Moorish clock tower, and the impressive La Rotonda Monument that depicts the historic meeting in 1822 of Bolívar and San Martín. At the end of the day, stunning panoramas of the city await you from Santa Ana Hill, where the city was founded in the 16th century. Tonight, enjoy dinner at the hotel with your Tour Manager and fellow travelers
Overnight: Guayaquil
Meals: Breakfast, Lunch, Dinner

DAY 3, Thursday - Galapagos Islands, Isabela Island
Embark this morning on a journey to the beginning of time on the flight to the Galapagos Archipelago of volcanic islands, five million years in the making. Land at Baltra airport and continue your trip* to the small village of Puerto Villamil on Isabela, the largest island in the Galapagos considered the 'gem' of the archipelago. Named after Queen Isabella of Spain, this enchanting island offers an expansive beach, beautiful natural surroundings and striking pink flamingos which gracefully traverse the lagoons and marshes at dusk. Arrive at your lodge nestled in the highlands in time for dinner
*The trip by speedboat to and from Isabela Island is approximately 3 hours long and cruises through open sea. The ride can be very rough and passengers prone to motion sickness should consult with their physician. May 28, 2024 through August 26, 2024 departures will use light aircraft flights (9 person seat small planes) to travel to and from Isabela Island.
Overnight: Isabela Island
Meals: Breakfast, Lunch, Dinner

DAY 4, Friday - Tintoreras Islet, Wall of Tears
In Puerto Villamil, board a panga (dingy) to Tintoreras Islet. In this small bay with its calm turquoise waters and white sand beach, views of sea lions, sea turtles, penguins and marine iguanas. Enjoy time for swimming or snorkeling in the bay. When the tide is low, in the shallow crevice you can see the island's famous whitetip reef sharks. There's also a lava trail which leads to two beaches, an important nesting site for marine iguanas. After lunch at the lodge, an afternoon hike to the historic 'Wall of Tears' that stands as a monument to prisoners brought to the island who perished while forced to construct the 'pointless' barrier - a sad reminder of the history of Isabela. The rest of the day is at leisure. Tonight, dinner is together at the lodge
Overnight: Isabela Island
Meals: Breakfast, Lunch, Dinner

DAY 5, Saturday - Sierra Negra Volcano, Los Humedales Mangroves, Turtle Breeding Center
Hike this morning to Sierra Negra, one of the most active volcanoes on the archipelago; its caldera is the second largest in the world with a diameter of six miles. Trek across an alien landscape of fascinating geological features. After lunch at the lodge, visit Los Humedales, a complex of trails where you can see all four species of mangroves found in the Galapagos. Following the path, discover secluded beaches, lava tunnels, and natural pools. In this mating area for pink flamingos, you also can observe many different species of migratory birds. Then, a fascinating visit to the Turtle Breeding Center where you learn more about the National Park's conservation programs to save the iconic Galapagos Tortoises on the brink of extinction. Tonight at dinner, share photos of some of today's amazing sights
Overnight: Isabela Island
Meals: Breakfast, Lunch, Dinner

DAY 6, Sunday - Depart the Galapagos, Quito
Awake early today for your journey back to Baltra*. Bid farewell to the Galapagos and fly to colonial Quito, capital of Ecuador. Upon late afternoon arrival, check into your hotel. Tonight, join your fellow travelers for dinner at the hotel
*The trip by speedboat to and from Isabela Island is approximately 3 hours long and cruises through open sea. The ride can be very rough and passengers prone to motion sickness should consult with their physician. May 28, 2024 through August 26, 2024 departures will use light aircraft flights (9 person seat small planes) to travel to and from Isabela Island.
Overnight: Quito ▲
Meals: Breakfast, Lunch, Dinner

DAY 7, Monday - Middle of the World, Papallacta Hot Springs
This morning, visit the Middle of the World Monument, located at a latitude of 0º, and stand with one foot in the Northern and one in the Southern Hemisphere. Free time to explore the area and shop for souvenirs. After lunch on your own, journey to Papallacta located in the Andes Mountains. The remainder of the day is at leisure or, join the optional tour to Papallacta's spas and hot springs, for which it is famous Before dinner, there's time to unwind in the comforting steaming thermal baths surrounded by the magic of nature. Later, perhaps opt for a soothing massage in this jungle paradise
Optional: Termas de Papallacta Spa Package (PM)
Overnight: Papallacta
Meals: Breakfast, Dinner

DAY 8, Tuesday - The Ecuadorian Amazon
A short flight over the Andes Mountains takes you to the town of Coca, jumping off point to the Ecuadorian Amazon, home to more varieties of plants and animals than any other place on earth! Stop for a box lunch before boarding a motorized canoe for a long but scenic journey down the river to your lodge. Upon entering the lodge's private reserve, walk along a raised boardwalk that stretches through a dense flooded palm forest in which several species of monkeys are often sighted. Dugout canoes await to transport you across Pilchicocha Lake to your accommodations at the lodge. Settle in, enjoy birdwatching from the mini-tower, or, refresh from the day with a cool swim. After dinner, a walk through the rainforest with your naturalist guide, or, perhaps a canoe ride on the lake to view the spectacled and black caimans as you silently paddle across the lake. The Amazon is the world's largest ecosystem
Overnight: Coca (Amazon)
Meals: Breakfast, Lunch, Dinner

DAY 9, Wednesday - Exploring the Amazon, Rainforest Canopy Walk
Awake early this morning to begin your adventure -- enjoy the sounds, the serenity, and the magnificent foliage. A highlight of the day is the "Canopy Walk," one of only a few self-standing suspension canopy walkways in the world. Pause to view extraordinary panoramas from the observation platforms of this 900 foot long walkway, suspended at a height of 120 feet above the forest floor. Afterward, a walk in the pristine forest where native guides explain the many different species of medicinal plants used in their culture for hundreds of years. Later, try paddling dugout canoes along the nearby blackwater creeks where luxuriant lianas, bromeliads, and palm trees thrive. After an adventurous morning, a relaxing lunch before this afternoon's choice of a leisurely hike along the Rio Napo, a challenging hike on the trails or, a tranquil canoe ride. Dinner together caps an adventurous day
Overnight: Coca (Amazon)
Meals: Breakfast, Lunch, Dinner

DAY 10, Thursday - Interpretation Center, Piranha Fishing, Canoe Ride in the Forest
This morning, visit the Nueva Providencia Interpretation Center located across the Napo River, where you speak with women from the community to learn more about the Kichwa lifestyle. Here, you'll see many different fibers used for weaving before a tasting of traditional local food! Upon your return to the lodge, a native guide teaches how to fish for the infamous razor-toothed Piranha. Then, take a silent canoe ride through the flooded Amazonian forest - you'll be surrounded by friendly squirrel, capuchin, and howler monkeys. Later, arrive at a 135-foot metal tower from where you can get fabulous views of vibrantly colored birds through powerful scopes. Listen to the symphony of frogs and insects as you navigate by canoe through the narrow trail, keeping your eyes open for caimans. After dinner tonight, a nocturnal jungle walk and canoe trip by flashlight to discover night creatures seldom seen during the day
Overnight: Coca (Amazon)
Meals: Breakfast, Lunch, Dinner

DAY 11, Friday - Quito's Treasures of Art and Architecture
Bid farewell to the amazing Amazon Basin this morning, and settle in for a long ride by canoe to Coca. After a box lunch, transfer to the airport for the flight to Quito. Upon arrival, the discovery of Quito with its treasures of art and architecture begins in the historic colonial quarter, a UNESCO World Heritage Site. A walking tour of the city starts at Independence Plaza, flanked by the Metropolitan Cathedral, the Presidential Palace, the Municipal Building and the Archbishop's Palace. Continue to the Metropolitan Cultural Center with its exhibits highlighting Ecuadorian culture and rich history. Visit the Compania of Jesus Church with its beautiful gilded interior. Time to enjoy this delightful city on your own with its lovely markets, cafes and superb cuisine
Overnight: Quito ▲
Meals: Breakfast, Lunch

DAY 12, Saturday - Otavalo Market, Rose Plantation
Begin the day with a visit to the market in Otavalo, one of the largest in South America run by the local Otavaleños. Here, enjoy the lively atmosphere and browse the various stalls for traditional goods such as handwoven cloth and rugs, jewelry and more. Afterwards, visit a rose plantation and hear about Ecuador's major rose cultivation industry. Although roses are not native to Ecuador, the country has a perfect environment for rose cultivation and is presently one of the world's major producers. Delight in the display of brightly colored roses, then after lunch return to Quito. Tonight, savor dinner in the center of Quito
Overnight: Quito ▲
Meals: Breakfast, Lunch, Dinner

DAY 13, Sunday - Depart Ecuador
Transfer to the airport for your departure flight
Some flights depart shortly after midnight in the very early morning of Day 13 and will require a transfer on Day 12. Transfers depart the hotel approximately 4 hours prior to flight time
Meals: Breakfast

▲ Due to the high elevation, travel in the Ecuadorian Andes may cause some passengers to experience the temporary effects of altitude sickness. If you have any concerns about traveling to higher than your accustomed elevation, please consult your healthcare provider.

Your Galapagos itinerary may vary according to weather conditions, seasonal changes, safety issues and wildlife migration patterns.

DAY 1, Wednesday - Depart for Ecuador
Depart for Guayaquil, Ecuador's sprawling and vivacious port city; transfer to your hotel. The rest of the day is yours to rest, relax or explore the city's many museums and botanical gardens
Overnight: Guayaquil

DAY 2, Thursday - Cocoa Plantation, Discover Guayaquil
The day begins with orientation meeting with your Tour Manager, followed by viewing the lush natural scenery of the lowlands of Ecuador as you drive past banana plantations to a working Cocoa (Cacao) Plantation. Learn about the history of cocoa beans and see the modern process that begins after the beans are picked from the cocoa trees. After a lunch of local favorites, back to Guayaquil and Seminario Park, home to arboreal Iguanas. Then, view the contrasting architecture of the city's Neo-Gothic Cathedral, Moorish clock tower, and the impressive La Rotonda Monument that depicts the historic meeting in 1822 of Bolívar and San Martín. At the end of the day, stunning panoramas of the city await you from Santa Ana Hill, where the city was founded in the 16th century. Tonight, enjoy dinner at the hotel with your Tour Manager and fellow travelers
Overnight: Guayaquil
Meals: Breakfast, Lunch, Dinner

DAY 3, Friday - Galapagos Islands, Isabela Island
Embark this morning on a journey to the beginning of time on the flight to the Galapagos Archipelago of volcanic islands, five million years in the making. Land at Baltra airport and continue your trip* to the small village of Puerto Villamil on Isabela, the largest island in the Galapagos considered the 'gem' of the archipelago. Named after Queen Isabella of Spain, this enchanting island offers an expansive beach, beautiful natural surroundings and striking pink flamingos which gracefully traverse the lagoons and marshes at dusk. Arrive at your lodge nestled in the highlands in time for dinner
*The trip by speedboat to and from Isabela Island is approximately 3 hours long and cruises through open sea. The ride can be very rough and passengers prone to motion sickness should consult with their physician. May 28, 2024 through August 26, 2024 departures will use light aircraft flights (9 person seat small planes) to travel to and from Isabela Island.
Overnight: Isabela Island
Meals: Breakfast, Lunch, Dinner

DAY 4, Saturday - Tintoreras Islet, Wall of Tears
In Puerto Villamil, board a panga (dingy) to Tintoreras Islet. In this small bay with its calm turquoise waters and white sand beach, views of sea lions, sea turtles, penguins and marine iguanas. Enjoy time for swimming or snorkeling in the bay. When the tide is low, in the shallow crevice you can see the island's famous whitetip reef sharks. There's also a lava trail which leads to two beaches, an important nesting site for marine iguanas. After lunch at the lodge, an afternoon hike to the historic 'Wall of Tears' that stands as a monument to prisoners brought to the island who perished while forced to construct the 'pointless' barrier - a sad reminder of the history of Isabela. The rest of the day is at leisure. Tonight, dinner is together at the lodge
Overnight: Isabela Island
Meals: Breakfast, Lunch, Dinner

DAY 5, Sunday - Sierra Negra Volcano, Los Humedales Mangroves, Turtle Breeding Center
Hike this morning to Sierra Negra, one of the most active volcanoes on the archipelago; its caldera is the second largest in the world with a diameter of six miles. Trek across an alien landscape of fascinating geological features. After lunch at the lodge, visit Los Humedales, a complex of trails where you can see all four species of mangroves found in the Galapagos. Following the path, discover secluded beaches, lava tunnels, and natural pools. In this mating area for pink flamingos, you also can observe many different species of migratory birds. Then, a fascinating visit to the Turtle Breeding Center where you learn more about the National Park's conservation programs to save the iconic Galapagos Tortoises on the brink of extinction. Tonight at dinner, share photos of some of today's amazing sights
Overnight: Isabela Island
Meals: Breakfast, Lunch, Dinner

DAY 6, Monday - Depart the Galapagos, Quito
Awake early today for your journey back to Baltra*. Bid farewell to the Galapagos and fly to colonial Quito, capital of Ecuador. Upon late afternoon arrival, check into your hotel. Tonight, join your fellow travelers for dinner at the hotel
*The trip by speedboat to and from Isabela Island is approximately 3 hours long and cruises through open sea. The ride can be very rough and passengers prone to motion sickness should consult with their physician. May 28, 2024 through August 26, 2024 departures will use light aircraft flights (9 person seat small planes) to travel to and from Isabela Island.
Overnight: Quito ▲
Meals: Breakfast, Lunch, Dinner

DAY 7, Tuesday - Middle of the World, Papallacta Hot Springs
This morning, visit the Middle of the World Monument, located at a latitude of 0º, and stand with one foot in the Northern and one in the Southern Hemisphere. Free time to explore the area and shop for souvenirs. After lunch on your own, journey to Papallacta located in the Andes Mountains. The remainder of the day is at leisure or, join the optional tour to Papallacta's spas and hot springs, for which it is famous Before dinner, there's time to unwind in the comforting steaming thermal baths surrounded by the magic of nature. Later, perhaps opt for a soothing massage in this jungle paradise
Optional: Termas de Papallacta Spa Package (PM)
Overnight: Papallacta
Meals: Breakfast, Dinner

DAY 8, Wednesday - The Ecuadorian Amazon
A short flight over the Andes Mountains takes you to the town of Coca, jumping off point to the Ecuadorian Amazon, home to more varieties of plants and animals than any other place on earth! Stop for a box lunch before boarding a motorized canoe for a long but scenic journey down the river to your lodge. Upon entering the lodge's private reserve, walk along a raised boardwalk that stretches through a dense flooded palm forest in which several species of monkeys are often sighted. Dugout canoes await to transport you across Pilchicocha Lake to your accommodations at the lodge. Settle in, enjoy birdwatching from the mini-tower, or, refresh from the day with a cool swim. After dinner, a walk through the rainforest with your naturalist guide, or, perhaps a canoe ride on the lake to view the spectacled and black caimans as you silently paddle across the lake. The Amazon is the world's largest ecosystem
Overnight: Coca (Amazon)
Meals: Breakfast, Lunch, Dinner

DAY 9, Thursday - Exploring the Amazon, Rainforest Canopy Walk
Awake early this morning to begin your adventure -- enjoy the sounds, the serenity, and the magnificent foliage. A highlight of the day is the "Canopy Walk," one of only a few self-standing suspension canopy walkways in the world. Pause to view extraordinary panoramas from the observation platforms of this 900 foot long walkway, suspended at a height of 120 feet above the forest floor. Afterward, a walk in the pristine forest where native guides explain the many different species of medicinal plants used in their culture for hundreds of years. Later, try paddling dugout canoes along the nearby blackwater creeks where luxuriant lianas, bromeliads, and palm trees thrive. After an adventurous morning, a relaxing lunch before this afternoon's choice of a leisurely hike along the Rio Napo, a challenging hike on the trails or, a tranquil canoe ride. Dinner together caps an adventurous day
Overnight: Coca (Amazon)
Meals: Breakfast, Lunch, Dinner

DAY 10, Friday - Interpretation Center, Piranha Fishing, Canoe Ride in the Forest
This morning, visit the Nueva Providencia Interpretation Center located across the Napo River, where you speak with women from the community to learn more about the Kichwa lifestyle. Here, you'll see many different fibers used for weaving before a tasting of traditional local food! Upon your return to the lodge, a native guide teaches how to fish for the infamous razor-toothed Piranha. Then, take a silent canoe ride through the flooded Amazonian forest - you'll be surrounded by friendly squirrel, capuchin, and howler monkeys. Later, arrive at a 135-foot metal tower from where you can get fabulous views of vibrantly colored birds through powerful scopes. Listen to the symphony of frogs and insects as you navigate by canoe through the narrow trail, keeping your eyes open for caimans. After dinner tonight, a nocturnal jungle walk and canoe trip by flashlight to discover night creatures seldom seen during the day
Overnight: Coca (Amazon)
Meals: Breakfast, Lunch, Dinner

DAY 11, Saturday - Quito's Treasures of Art and Architecture
Bid farewell to the amazing Amazon Basin this morning, and settle in for a long ride by canoe to Coca. After a box lunch, transfer to the airport for the flight to Quito. Upon arrival, the discovery of Quito with its treasures of art and architecture begins in the historic colonial quarter, a UNESCO World Heritage Site. A walking tour of the city starts at Independence Plaza, flanked by the Metropolitan Cathedral, the Presidential Palace, the Municipal Building and the Archbishop's Palace. Continue to the Metropolitan Cultural Center with its exhibits highlighting Ecuadorian culture and rich history. Visit the Compania of Jesus Church with its beautiful gilded interior. Time to enjoy this delightful city on your own with its lovely markets, cafes and superb cuisine
Overnight: Quito ▲
Meals: Breakfast, Lunch

DAY 12, Sunday - Otavalo Market, Rose Plantation
Begin the day with a visit to the market in Otavalo, one of the largest in South America run by the local Otavaleños. Here, enjoy the lively atmosphere and browse the various stalls for traditional goods such as handwoven cloth and rugs, jewelry and more. Afterwards, visit a rose plantation and hear about Ecuador's major rose cultivation industry. Although roses are not native to Ecuador, the country has a perfect environment for rose cultivation and is presently one of the world's major producers. Delight in the display of brightly colored roses, then after lunch return to Quito. Tonight, savor dinner in the center of Quito
Overnight: Quito ▲
Meals: Breakfast, Lunch, Dinner

DAY 13, Monday - Depart Ecuador
Transfer to the airport for your departure flight
Some flights depart shortly after midnight in the very early morning of Day 13 and will require a transfer on Day 12. Transfers depart the hotel approximately 4 hours prior to flight time
Meals: Breakfast

▲ Due to the high elevation, travel in the Ecuadorian Andes may cause some passengers to experience the temporary effects of altitude sickness. If you have any concerns about traveling to higher than your accustomed elevation, please consult your healthcare provider.

Your Galapagos itinerary may vary according to weather conditions, seasonal changes, safety issues and wildlife migration patterns.

DAY 1, Friday - Depart for Ecuador
Depart for Guayaquil, Ecuador's sprawling and vivacious port city; transfer to your hotel. The rest of the day is yours to rest, relax or explore the city's many museums and botanical gardens
Overnight: Guayaquil

DAY 2, Saturday - Cocoa Plantation, Discover Guayaquil
The day begins with orientation meeting with your Tour Manager, followed by viewing the lush natural scenery of the lowlands of Ecuador as you drive past banana plantations to a working Cocoa (Cacao) Plantation. Learn about the history of cocoa beans and see the modern process that begins after the beans are picked from the cocoa trees. After a lunch of local favorites, back to Guayaquil and Seminario Park, home to arboreal Iguanas. Then, view the contrasting architecture of the city's Neo-Gothic Cathedral, Moorish clock tower, and the impressive La Rotonda Monument that depicts the historic meeting in 1822 of Bolívar and San Martín. At the end of the day, stunning panoramas of the city await you from Santa Ana Hill, where the city was founded in the 16th century. Tonight, enjoy dinner at the hotel with your Tour Manager and fellow travelers
Overnight: Guayaquil
Meals: Breakfast, Lunch, Dinner

DAY 3, Sunday - Galapagos Islands, Isabela Island
Embark this morning on a journey to the beginning of time on the flight to the Galapagos Archipelago of volcanic islands, five million years in the making. Land at Baltra airport and continue your trip* to the small village of Puerto Villamil on Isabela, the largest island in the Galapagos considered the 'gem' of the archipelago. Named after Queen Isabella of Spain, this enchanting island offers an expansive beach, beautiful natural surroundings and striking pink flamingos which gracefully traverse the lagoons and marshes at dusk. Arrive at your lodge nestled in the highlands in time for dinner
*The trip by speedboat to and from Isabela Island is approximately 3 hours long and cruises through open sea. The ride can be very rough and passengers prone to motion sickness should consult with their physician. May 28, 2024 through August 26, 2024 departures will use light aircraft flights (9 person seat small planes) to travel to and from Isabela Island.
Overnight: Isabela Island
Meals: Breakfast, Lunch, Dinner

DAY 4, Monday - Tintoreras Islet, Wall of Tears
In Puerto Villamil, board a panga (dingy) to Tintoreras Islet. In this small bay with its calm turquoise waters and white sand beach, views of sea lions, sea turtles, penguins and marine iguanas. Enjoy time for swimming or snorkeling in the bay. When the tide is low, in the shallow crevice you can see the island's famous whitetip reef sharks. There's also a lava trail which leads to two beaches, an important nesting site for marine iguanas. After lunch at the lodge, an afternoon hike to the historic 'Wall of Tears' that stands as a monument to prisoners brought to the island who perished while forced to construct the 'pointless' barrier - a sad reminder of the history of Isabela. The rest of the day is at leisure. Tonight, dinner is together at the lodge
Overnight: Isabela Island
Meals: Breakfast, Lunch, Dinner

DAY 5, Tuesday - Sierra Negra Volcano, Los Humedales Mangroves, Turtle Breeding Center
Hike this morning to Sierra Negra, one of the most active volcanoes on the archipelago; its caldera is the second largest in the world with a diameter of six miles. Trek across an alien landscape of fascinating geological features. After lunch at the lodge, visit Los Humedales, a complex of trails where you can see all four species of mangroves found in the Galapagos. Following the path, discover secluded beaches, lava tunnels, and natural pools. In this mating area for pink flamingos, you also can observe many different species of migratory birds. Then, a fascinating visit to the Turtle Breeding Center where you learn more about the National Park's conservation programs to save the iconic Galapagos Tortoises on the brink of extinction. Tonight at dinner, share photos of some of today's amazing sights
Overnight: Isabela Island
Meals: Breakfast, Lunch, Dinner

DAY 6, Wednesday - Depart the Galapagos, Quito
Awake early today for your journey back to Baltra*. Bid farewell to the Galapagos and fly to colonial Quito, capital of Ecuador. Upon late afternoon arrival, check into your hotel. Tonight, join your fellow travelers for dinner at the hotel
*The trip by speedboat to and from Isabela Island is approximately 3 hours long and cruises through open sea. The ride can be very rough and passengers prone to motion sickness should consult with their physician. May 28, 2024 through August 26, 2024 departures will use light aircraft flights (9 person seat small planes) to travel to and from Isabela Island.
Overnight: Quito ▲
Meals: Breakfast, Lunch, Dinner

DAY 7, Thursday - Middle of the World, Papallacta Hot Springs
This morning, visit the Middle of the World Monument, located at a latitude of 0º, and stand with one foot in the Northern and one in the Southern Hemisphere. Free time to explore the area and shop for souvenirs. After lunch on your own, journey to Papallacta located in the Andes Mountains. The remainder of the day is at leisure or, join the optional tour to Papallacta's spas and hot springs, for which it is famous Before dinner, there's time to unwind in the comforting steaming thermal baths surrounded by the magic of nature. Later, perhaps opt for a soothing massage in this jungle paradise
Optional: Termas de Papallacta Spa Package (PM)
Overnight: Papallacta
Meals: Breakfast, Dinner

DAY 8, Friday - The Ecuadorian Amazon
A short flight over the Andes Mountains takes you to the town of Coca, jumping off point to the Ecuadorian Amazon, home to more varieties of plants and animals than any other place on earth! Stop for a box lunch before boarding a motorized canoe for a long but scenic journey down the river to your lodge. Upon entering the lodge's private reserve, walk along a raised boardwalk that stretches through a dense flooded palm forest in which several species of monkeys are often sighted. Dugout canoes await to transport you across Pilchicocha Lake to your accommodations at the lodge. Settle in, enjoy birdwatching from the mini-tower, or, refresh from the day with a cool swim. After dinner, a walk through the rainforest with your naturalist guide, or, perhaps a canoe ride on the lake to view the spectacled and black caimans as you silently paddle across the lake. The Amazon is the world's largest ecosystem
Overnight: Coca (Amazon)
Meals: Breakfast, Lunch, Dinner

DAY 9, Saturday - Exploring the Amazon, Rainforest Canopy Walk
Awake early this morning to begin your adventure -- enjoy the sounds, the serenity, and the magnificent foliage. A highlight of the day is the "Canopy Walk," one of only a few self-standing suspension canopy walkways in the world. Pause to view extraordinary panoramas from the observation platforms of this 900 foot long walkway, suspended at a height of 120 feet above the forest floor. Afterward, a walk in the pristine forest where native guides explain the many different species of medicinal plants used in their culture for hundreds of years. Later, try paddling dugout canoes along the nearby blackwater creeks where luxuriant lianas, bromeliads, and palm trees thrive. After an adventurous morning, a relaxing lunch before this afternoon's choice of a leisurely hike along the Rio Napo, a challenging hike on the trails or, a tranquil canoe ride. Dinner together caps an adventurous day
Overnight: Coca (Amazon)
Meals: Breakfast, Lunch, Dinner

DAY 10, Sunday - Interpretation Center, Piranha Fishing, Canoe Ride in the Forest
This morning, visit the Nueva Providencia Interpretation Center located across the Napo River, where you speak with women from the community to learn more about the Kichwa lifestyle. Here, you'll see many different fibers used for weaving before a tasting of traditional local food! Upon your return to the lodge, a native guide teaches how to fish for the infamous razor-toothed Piranha. Then, take a silent canoe ride through the flooded Amazonian forest - you'll be surrounded by friendly squirrel, capuchin, and howler monkeys. Later, arrive at a 135-foot metal tower from where you can get fabulous views of vibrantly colored birds through powerful scopes. Listen to the symphony of frogs and insects as you navigate by canoe through the narrow trail, keeping your eyes open for caimans. After dinner tonight, a nocturnal jungle walk and canoe trip by flashlight to discover night creatures seldom seen during the day
Overnight: Coca (Amazon)
Meals: Breakfast, Lunch, Dinner

DAY 11, Monday - Quito's Treasures of Art and Architecture
Bid farewell to the amazing Amazon Basin this morning, and settle in for a long ride by canoe to Coca. After a box lunch, transfer to the airport for the flight to Quito. Upon arrival, the discovery of Quito with its treasures of art and architecture begins in the historic colonial quarter, a UNESCO World Heritage Site. A walking tour of the city starts at Independence Plaza, flanked by the Metropolitan Cathedral, the Presidential Palace, the Municipal Building and the Archbishop's Palace. Continue to the Metropolitan Cultural Center with its exhibits highlighting Ecuadorian culture and rich history. Visit the Compania of Jesus Church with its beautiful gilded interior. Time to enjoy this delightful city on your own with its lovely markets, cafes and superb cuisine
Overnight: Quito ▲
Meals: Breakfast, Lunch

DAY 12, Tuesday - Otavalo Market, Rose Plantation
Begin the day with a visit to the market in Otavalo, one of the largest in South America run by the local Otavaleños. Here, enjoy the lively atmosphere and browse the various stalls for traditional goods such as handwoven cloth and rugs, jewelry and more. Afterwards, visit a rose plantation and hear about Ecuador's major rose cultivation industry. Although roses are not native to Ecuador, the country has a perfect environment for rose cultivation and is presently one of the world's major producers. Delight in the display of brightly colored roses, then after lunch return to Quito. Tonight, savor dinner in the center of Quito
Overnight: Quito ▲
Meals: Breakfast, Lunch, Dinner

DAY 13, Wednesday - Depart Ecuador
Transfer to the airport for your departure flight
Some flights depart shortly after midnight in the very early morning of Day 13 and will require a transfer on Day 12. Transfers depart the hotel approximately 4 hours prior to flight time
Meals: Breakfast

▲ Due to the high elevation, travel in the Ecuadorian Andes may cause some passengers to experience the temporary effects of altitude sickness. If you have any concerns about traveling to higher than your accustomed elevation, please consult your healthcare provider.

Book Now!
Discovery Tours itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
Book your Optional Tours before you travel. See more, save time, save money.
  • Tours purchased while travelling may cost an extra 10% or more
  • Tours often sell out. Avoid disappointment
  • Save your cash. Credit card processing may not be possible locally
  • Travel insurance only covers services purchased prior to departure
  • Book Online or call to book these tours up to 1 week before your departure
  • The day the optionals operate varies by the day of the week
Termas de Papallacta Spa Package

Indulge in a little relaxation and pampering this evening at the Spa at Termas de Papallacta. Unwind for 20-30 minutes in one of the thermal hot pools and the refreshing cold pool. Next, enjoy a 20 minute mineral infused steam as hot water trickles over rocks and eucalyptus leaves in the Steam bath at the thermal grotto. Wrap up your session with a 30 minute neck and back massage to help you relax after an exciting day of sightseeing.

Approximate tour duration is 1.5 hours.

*Please note that a swimsuit is required to enter the Spa and Thermal Pools.
**Due to limited availability, advanced booking is recommended.

Day #7 05 Jan 2023 - 31 Dec 2025 $57.00
Termas de Papallacta Spa Package Thumbnail
Termas de Papallacta Spa Package

Indulge in a little relaxation and pampering this evening at the Spa at Termas de Papallacta. Unwind for 20-30 minutes in one of the thermal hot pools and the refreshing cold pool. Next, enjoy a 20 minute mineral infused steam as hot water trickles over rocks and eucalyptus leaves in the Steam bath at the thermal grotto. Wrap up your session with a 30 minute neck and back massage to help you relax after an exciting day of sightseeing.

Approximate tour duration is 1.5 hours.

*Please note that a swimsuit is required to enter the Spa and Thermal Pools.
**Due to limited availability, advanced booking is recommended.

Day #7 05 Jan 2023 - 31 Dec 2025 $57.00
Termas de Papallacta Spa Package Thumbnail
Termas de Papallacta Spa Package

Indulge in a little relaxation and pampering this evening at the Spa at Termas de Papallacta. Unwind for 20-30 minutes in one of the thermal hot pools and the refreshing cold pool. Next, enjoy a 20 minute mineral infused steam as hot water trickles over rocks and eucalyptus leaves in the Steam bath at the thermal grotto. Wrap up your session with a 30 minute neck and back massage to help you relax after an exciting day of sightseeing.

Approximate tour duration is 1.5 hours.

*Please note that a swimsuit is required to enter the Spa and Thermal Pools.
**Due to limited availability, advanced booking is recommended.

Day #7 05 Jan 2023 - 31 Dec 2025 $57.00
Termas de Papallacta Spa Package Thumbnail
Termas de Papallacta Spa Package

Indulge in a little relaxation and pampering this evening at the Spa at Termas de Papallacta. Unwind for 20-30 minutes in one of the thermal hot pools and the refreshing cold pool. Next, enjoy a 20 minute mineral infused steam as hot water trickles over rocks and eucalyptus leaves in the Steam bath at the thermal grotto. Wrap up your session with a 30 minute neck and back massage to help you relax after an exciting day of sightseeing.

Approximate tour duration is 1.5 hours.

*Please note that a swimsuit is required to enter the Spa and Thermal Pools.
**Due to limited availability, advanced booking is recommended.

Day #7 05 Jan 2023 - 31 Dec 2025 $57.00
Termas de Papallacta Spa Package Thumbnail

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Ecuador - Passport information must be submitted to Gate 1 Travel at least 60 days prior to departure. This information is necessary to issue the Galapagos Tourist Card.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Ecuador and Galapagos - You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring a good supply of insect repellent and consider wearing clothing that adequately covers arms and legs.

The minimum physical demands of your trip are not highly rigorous for a person in good physical fitness but if you choose all the optional walks and excursions available, you’ll spend a lot of time on your feet. You’ll get the most enjoyment out of your trip if you are comfortable walking unassisted for two or three hours each day. Walks may include fairly rough, uneven trails and steep stone steps for which comfortable walking or hiking shoes are recommended.

Quito is situated at an altitude of 9,400 feet above sea level. Therefore, you should allow a few hours to adjust to the high altitude by resting and eating lightly. Other areas of Ecuador are also situated at high altitudes including Otavalo (8,400 feet), Papallacta (10,800 feet), and Patate (8,400 feet).

About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Ecuador and Galapagos - The climate varies widely according to geographical area. The highlands are cold and dry. Along the coast it is warm and sunny year round. Bring comfortable walking shoes, clothes you can layer and an all-weather jacket. At times, the temperature drops and a warm jacket is necessary. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).
Please note that plastic bags and plastic bottles are banned in the Galapagos Islands in an effort to preserve the local flora and fauna.

The Amazon rain forest is tropical and humid. For walks in the forest bring; light weight, loose fitting, long sleeved shirts & pants, a brimmed hat, and walking or hiking shoes. T-shirts, shorts and sandals are recommended for use around the lodge. Come prepared with an appropriate rain jacket or poncho, rain can be heavy at times. Rubber boots for hiking will be provided by your hotel (up to US Men's Size 12) but it is recommended to bring plastic bags to protect valuables, a flash light, water bottle, sunglasses, binoculars, energy snacks, and plenty of insect repellent.

Ecuador Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#ecuador-weather

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Ecuador & Galapagos - Intra-Ecuador flights to the Galapagos have a weight restriction for luggage of 50 lbs. per piece of luggage with a limit of one piece of checked luggage per person. An additional carry-on item is permitted but should not exceed a weight of 17 lbs. This may differ from international flight luggage limits and should be taken into account when preparing for your trip.

Galapagos - Fresh fruit, seeds and vegetables are prohibited from being brought into the Galapagos Islands.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Ecuador and Galapagos Flights
A mandatory process known as disinsection is used to prevent invasive species from accidentally being transported to the Galapagos ecosystem. After the plane's doors have been shut, d-phenothrin (2% dissolved in a 98% neutral propellant) will be sprayed throughout the plane.

This chemical has the approval of the World Health Organization. The sprayed component has no negative effect on humans, does not trigger allergic reactions, and does not stain clothing.

This procedure reduces the risk of introducing diseases and invasive invertebrate species to the islands and is an important part of ensuring the area's ecological balance.

Please note that for any intra-Ecuador flight, your tickets will be issued locally.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely receive a mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure, small galleys, tiny ovens and precooked food. We suggest simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Departure Flights - Some flights depart shortly after midnight in the very early morning on the day of departure. Transfers depart the hotel approximately 4 hours prior to flight time and therefore the final package overnight may be missed in the event an early morning flight is purchased. No refunds are issued due to unused services.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Peru, Ecuador & Galapagos

Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day
Driver (Provides chauffeur services and limited assistance with luggage): US $3 per person per day, US $2 per person per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per person per half day
Galapagos Naturalist Guide: US $7 per person per day
Hotel porters and wait staff: Included

Ecuador and Galapagos - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Ecuador and Galapagos - The US Dollar is the currency of Ecuador and Galapagos. When traveling to smaller towns in Ecuador it can be difficult to break even US $20 and US $10 bills; therefore it is recommended to carry plenty of US $1 bills to make tipping and local purchases easier.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Ecuador and Galapagos - Duty-free shops and artisan's shops offer visitors the opportunity to buy Ecuadorian handcrafts such as ponchos, tapestries, ceramics, jewelry.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Ecuador - Please be aware that as a part of local law enforcement policies, the motor coach may be stopped by Ecuadorian police at any time for a routine vehicle search. Police dogs may be used to search the vehicle and you may be asked to exit the motor coach for an individual search. If this occurs, please follow instructions from the police and your tour manager.

Local Emergency Phone Numbers
Ecuador and Galapagos
  • Ambulance: 131
  • Police: 101

Languages
Ecuador and Galapagos - Spanish is the local language. Quechua is spoken in some areas as well. English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Ecuador and Galapagos - The voltage used is 110 volts.

Code of Conduct
Ecuador and Galapagos - Shaking hands is the standard greeting. Modest casual dress is appropriate. Request permission before photographing people. Common courtesies should be observed.

In the Galapagos: Smoking is not permitted anywhere on the Galapagos Islands. Please respect efforts to keep the islands in their pristine condition. There is little to no cell phone reception in most areas of the Galapagos Islands.

Meals & Dietary Requests
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Ecuador and Galapagos

Holidays 2024

Jan 1: New Year's Day
Feb 12-13: Carnival
Mar 29: Good Friday
Mar 30: Holy Saturday
Mar 31: Easter Sunday
May 1: Labor Day / May Day
May 24: Battle of Pichincha
Jul 24: Birthday of Simon Bolivar
Aug 10: Independence Day
Oct 11: Independence of Guayaquil Day off
Nov 2: All Souls' Day
Nov 3: Independence of Cuenca
Nov 4: Day off for Independence of Cuenca
Dec 6: Foundation of Quito (Holiday in Quito)
Dec 25: Christmas
Dec 31: New Year's Eve

Holidays 2025

Jan 1: New Year's Day
Mar 3-4: Carnival
Apr 17: Maundy Thursday
Apr 18: Good Friday
Apr 19: Holy Saturday
Apr 20: Easter
May 1: Labor Day / May Day
May 24: Battle of Pichincha
Jul 24: Birthday of Simon Bolivar
Aug 10: Independence Day
Oct 9: Independence of Guayaquil
Nov 2: All Souls' Day
Nov 3: Independence of Cuenca
Dec 6: Foundation of Quito
Dec 25: Christmas
Dec 31: New Year's Eve

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Ecuador - Passport information must be submitted to Gate 1 Travel at least 60 days prior to departure. This information is necessary to issue the Galapagos Tourist Card.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Ecuador and Galapagos - You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring a good supply of insect repellent and consider wearing clothing that adequately covers arms and legs.

The minimum physical demands of your trip are not highly rigorous for a person in good physical fitness but if you choose all the optional walks and excursions available, you’ll spend a lot of time on your feet. You’ll get the most enjoyment out of your trip if you are comfortable walking unassisted for two or three hours each day. Walks may include fairly rough, uneven trails and steep stone steps for which comfortable walking or hiking shoes are recommended.

Quito is situated at an altitude of 9,400 feet above sea level. Therefore, you should allow a few hours to adjust to the high altitude by resting and eating lightly. Other areas of Ecuador are also situated at high altitudes including Otavalo (8,400 feet), Papallacta (10,800 feet), and Patate (8,400 feet).

About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Ecuador and Galapagos - The climate varies widely according to geographical area. The highlands are cold and dry. Along the coast it is warm and sunny year round. Bring comfortable walking shoes, clothes you can layer and an all-weather jacket. At times, the temperature drops and a warm jacket is necessary. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).
Please note that plastic bags and plastic bottles are banned in the Galapagos Islands in an effort to preserve the local flora and fauna.

The Amazon rain forest is tropical and humid. For walks in the forest bring; light weight, loose fitting, long sleeved shirts & pants, a brimmed hat, and walking or hiking shoes. T-shirts, shorts and sandals are recommended for use around the lodge. Come prepared with an appropriate rain jacket or poncho, rain can be heavy at times. Rubber boots for hiking will be provided by your hotel (up to US Men's Size 12) but it is recommended to bring plastic bags to protect valuables, a flash light, water bottle, sunglasses, binoculars, energy snacks, and plenty of insect repellent.

Ecuador Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#ecuador-weather

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Ecuador & Galapagos - Intra-Ecuador flights to the Galapagos have a weight restriction for luggage of 50 lbs. per piece of luggage with a limit of one piece of checked luggage per person. An additional carry-on item is permitted but should not exceed a weight of 17 lbs. This may differ from international flight luggage limits and should be taken into account when preparing for your trip.

Galapagos - Fresh fruit, seeds and vegetables are prohibited from being brought into the Galapagos Islands.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Ecuador and Galapagos Flights
A mandatory process known as disinsection is used to prevent invasive species from accidentally being transported to the Galapagos ecosystem. After the plane's doors have been shut, d-phenothrin (2% dissolved in a 98% neutral propellant) will be sprayed throughout the plane.

This chemical has the approval of the World Health Organization. The sprayed component has no negative effect on humans, does not trigger allergic reactions, and does not stain clothing.

This procedure reduces the risk of introducing diseases and invasive invertebrate species to the islands and is an important part of ensuring the area's ecological balance.

Please note that for any intra-Ecuador flight, your tickets will be issued locally.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely receive a mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure, small galleys, tiny ovens and precooked food. We suggest simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Departure Flights - Some flights depart shortly after midnight in the very early morning on the day of departure. Transfers depart the hotel approximately 4 hours prior to flight time and therefore the final package overnight may be missed in the event an early morning flight is purchased. No refunds are issued due to unused services.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Peru, Ecuador & Galapagos

Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day
Driver (Provides chauffeur services and limited assistance with luggage): US $3 per person per day, US $2 per person per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per person per half day
Galapagos Naturalist Guide: US $7 per person per day
Hotel porters and wait staff: Included

Ecuador and Galapagos - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Ecuador and Galapagos - The US Dollar is the currency of Ecuador and Galapagos. When traveling to smaller towns in Ecuador it can be difficult to break even US $20 and US $10 bills; therefore it is recommended to carry plenty of US $1 bills to make tipping and local purchases easier.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Ecuador and Galapagos - Duty-free shops and artisan's shops offer visitors the opportunity to buy Ecuadorian handcrafts such as ponchos, tapestries, ceramics, jewelry.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Ecuador - Please be aware that as a part of local law enforcement policies, the motor coach may be stopped by Ecuadorian police at any time for a routine vehicle search. Police dogs may be used to search the vehicle and you may be asked to exit the motor coach for an individual search. If this occurs, please follow instructions from the police and your tour manager.

Local Emergency Phone Numbers
Ecuador and Galapagos
  • Ambulance: 131
  • Police: 101

Languages
Ecuador and Galapagos - Spanish is the local language. Quechua is spoken in some areas as well. English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Ecuador and Galapagos - The voltage used is 110 volts.

Code of Conduct
Ecuador and Galapagos - Shaking hands is the standard greeting. Modest casual dress is appropriate. Request permission before photographing people. Common courtesies should be observed.

In the Galapagos: Smoking is not permitted anywhere on the Galapagos Islands. Please respect efforts to keep the islands in their pristine condition. There is little to no cell phone reception in most areas of the Galapagos Islands.

Meals & Dietary Requests
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Ecuador and Galapagos

Holidays 2024

Jan 1: New Year's Day
Feb 12-13: Carnival
Mar 29: Good Friday
Mar 30: Holy Saturday
Mar 31: Easter Sunday
May 1: Labor Day / May Day
May 24: Battle of Pichincha
Jul 24: Birthday of Simon Bolivar
Aug 10: Independence Day
Oct 11: Independence of Guayaquil Day off
Nov 2: All Souls' Day
Nov 3: Independence of Cuenca
Nov 4: Day off for Independence of Cuenca
Dec 6: Foundation of Quito (Holiday in Quito)
Dec 25: Christmas
Dec 31: New Year's Eve

Holidays 2025

Jan 1: New Year's Day
Mar 3-4: Carnival
Apr 17: Maundy Thursday
Apr 18: Good Friday
Apr 19: Holy Saturday
Apr 20: Easter
May 1: Labor Day / May Day
May 24: Battle of Pichincha
Jul 24: Birthday of Simon Bolivar
Aug 10: Independence Day
Oct 9: Independence of Guayaquil
Nov 2: All Souls' Day
Nov 3: Independence of Cuenca
Dec 6: Foundation of Quito
Dec 25: Christmas
Dec 31: New Year's Eve

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Ecuador - Passport information must be submitted to Gate 1 Travel at least 60 days prior to departure. This information is necessary to issue the Galapagos Tourist Card.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Ecuador and Galapagos - You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring a good supply of insect repellent and consider wearing clothing that adequately covers arms and legs.

The minimum physical demands of your trip are not highly rigorous for a person in good physical fitness but if you choose all the optional walks and excursions available, you’ll spend a lot of time on your feet. You’ll get the most enjoyment out of your trip if you are comfortable walking unassisted for two or three hours each day. Walks may include fairly rough, uneven trails and steep stone steps for which comfortable walking or hiking shoes are recommended.

Quito is situated at an altitude of 9,400 feet above sea level. Therefore, you should allow a few hours to adjust to the high altitude by resting and eating lightly. Other areas of Ecuador are also situated at high altitudes including Otavalo (8,400 feet), Papallacta (10,800 feet), and Patate (8,400 feet).

About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Ecuador and Galapagos - The climate varies widely according to geographical area. The highlands are cold and dry. Along the coast it is warm and sunny year round. Bring comfortable walking shoes, clothes you can layer and an all-weather jacket. At times, the temperature drops and a warm jacket is necessary. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).
Please note that plastic bags and plastic bottles are banned in the Galapagos Islands in an effort to preserve the local flora and fauna.

The Amazon rain forest is tropical and humid. For walks in the forest bring; light weight, loose fitting, long sleeved shirts & pants, a brimmed hat, and walking or hiking shoes. T-shirts, shorts and sandals are recommended for use around the lodge. Come prepared with an appropriate rain jacket or poncho, rain can be heavy at times. Rubber boots for hiking will be provided by your hotel (up to US Men's Size 12) but it is recommended to bring plastic bags to protect valuables, a flash light, water bottle, sunglasses, binoculars, energy snacks, and plenty of insect repellent.

Ecuador Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#ecuador-weather

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Ecuador & Galapagos - Intra-Ecuador flights to the Galapagos have a weight restriction for luggage of 50 lbs. per piece of luggage with a limit of one piece of checked luggage per person. An additional carry-on item is permitted but should not exceed a weight of 17 lbs. This may differ from international flight luggage limits and should be taken into account when preparing for your trip.

Galapagos - Fresh fruit, seeds and vegetables are prohibited from being brought into the Galapagos Islands.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Ecuador and Galapagos Flights
A mandatory process known as disinsection is used to prevent invasive species from accidentally being transported to the Galapagos ecosystem. After the plane's doors have been shut, d-phenothrin (2% dissolved in a 98% neutral propellant) will be sprayed throughout the plane.

This chemical has the approval of the World Health Organization. The sprayed component has no negative effect on humans, does not trigger allergic reactions, and does not stain clothing.

This procedure reduces the risk of introducing diseases and invasive invertebrate species to the islands and is an important part of ensuring the area's ecological balance.

Please note that for any intra-Ecuador flight, your tickets will be issued locally.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely receive a mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure, small galleys, tiny ovens and precooked food. We suggest simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Departure Flights - Some flights depart shortly after midnight in the very early morning on the day of departure. Transfers depart the hotel approximately 4 hours prior to flight time and therefore the final package overnight may be missed in the event an early morning flight is purchased. No refunds are issued due to unused services.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Peru, Ecuador & Galapagos

Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day
Driver (Provides chauffeur services and limited assistance with luggage): US $3 per person per day, US $2 per person per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per person per half day
Galapagos Naturalist Guide: US $7 per person per day
Hotel porters and wait staff: Included

Ecuador and Galapagos - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Ecuador and Galapagos - The US Dollar is the currency of Ecuador and Galapagos. When traveling to smaller towns in Ecuador it can be difficult to break even US $20 and US $10 bills; therefore it is recommended to carry plenty of US $1 bills to make tipping and local purchases easier.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Ecuador and Galapagos - Duty-free shops and artisan's shops offer visitors the opportunity to buy Ecuadorian handcrafts such as ponchos, tapestries, ceramics, jewelry.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Ecuador - Please be aware that as a part of local law enforcement policies, the motor coach may be stopped by Ecuadorian police at any time for a routine vehicle search. Police dogs may be used to search the vehicle and you may be asked to exit the motor coach for an individual search. If this occurs, please follow instructions from the police and your tour manager.

Local Emergency Phone Numbers
Ecuador and Galapagos
  • Ambulance: 131
  • Police: 101

Languages
Ecuador and Galapagos - Spanish is the local language. Quechua is spoken in some areas as well. English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Ecuador and Galapagos - The voltage used is 110 volts.

Code of Conduct
Ecuador and Galapagos - Shaking hands is the standard greeting. Modest casual dress is appropriate. Request permission before photographing people. Common courtesies should be observed.

In the Galapagos: Smoking is not permitted anywhere on the Galapagos Islands. Please respect efforts to keep the islands in their pristine condition. There is little to no cell phone reception in most areas of the Galapagos Islands.

Meals & Dietary Requests
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Ecuador and Galapagos

Holidays 2024

Jan 1: New Year's Day
Feb 12-13: Carnival
Mar 29: Good Friday
Mar 30: Holy Saturday
Mar 31: Easter Sunday
May 1: Labor Day / May Day
May 24: Battle of Pichincha
Jul 24: Birthday of Simon Bolivar
Aug 10: Independence Day
Oct 11: Independence of Guayaquil Day off
Nov 2: All Souls' Day
Nov 3: Independence of Cuenca
Nov 4: Day off for Independence of Cuenca
Dec 6: Foundation of Quito (Holiday in Quito)
Dec 25: Christmas
Dec 31: New Year's Eve

Holidays 2025

Jan 1: New Year's Day
Mar 3-4: Carnival
Apr 17: Maundy Thursday
Apr 18: Good Friday
Apr 19: Holy Saturday
Apr 20: Easter
May 1: Labor Day / May Day
May 24: Battle of Pichincha
Jul 24: Birthday of Simon Bolivar
Aug 10: Independence Day
Oct 9: Independence of Guayaquil
Nov 2: All Souls' Day
Nov 3: Independence of Cuenca
Dec 6: Foundation of Quito
Dec 25: Christmas
Dec 31: New Year's Eve

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Ecuador - Passport information must be submitted to Gate 1 Travel at least 60 days prior to departure. This information is necessary to issue the Galapagos Tourist Card.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Ecuador and Galapagos - You may encounter mosquitoes in both urban and rural areas, especially during wet seasons. Travelers are encouraged to bring a good supply of insect repellent and consider wearing clothing that adequately covers arms and legs.

The minimum physical demands of your trip are not highly rigorous for a person in good physical fitness but if you choose all the optional walks and excursions available, you’ll spend a lot of time on your feet. You’ll get the most enjoyment out of your trip if you are comfortable walking unassisted for two or three hours each day. Walks may include fairly rough, uneven trails and steep stone steps for which comfortable walking or hiking shoes are recommended.

Quito is situated at an altitude of 9,400 feet above sea level. Therefore, you should allow a few hours to adjust to the high altitude by resting and eating lightly. Other areas of Ecuador are also situated at high altitudes including Otavalo (8,400 feet), Papallacta (10,800 feet), and Patate (8,400 feet).

About the Zika Virus - The Zika Virus is a mosquito-borne virus mostly found in areas of Mexico, the Caribbean, Central and South America. According to the CDC, most cases of Zika are mild. However, there is a potential link between this virus and a brain defect called microcephaly which affects unborn babies and may pose a potential risk to pregnant women. If you are pregnant or believe you could be at the time of travel, the CDC cautions against traveling to these destinations. For information, please visit www.cdc.gov/zika/.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Ecuador and Galapagos - The climate varies widely according to geographical area. The highlands are cold and dry. Along the coast it is warm and sunny year round. Bring comfortable walking shoes, clothes you can layer and an all-weather jacket. At times, the temperature drops and a warm jacket is necessary. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).
Please note that plastic bags and plastic bottles are banned in the Galapagos Islands in an effort to preserve the local flora and fauna.

The Amazon rain forest is tropical and humid. For walks in the forest bring; light weight, loose fitting, long sleeved shirts & pants, a brimmed hat, and walking or hiking shoes. T-shirts, shorts and sandals are recommended for use around the lodge. Come prepared with an appropriate rain jacket or poncho, rain can be heavy at times. Rubber boots for hiking will be provided by your hotel (up to US Men's Size 12) but it is recommended to bring plastic bags to protect valuables, a flash light, water bottle, sunglasses, binoculars, energy snacks, and plenty of insect repellent.

Ecuador Average Temperatures: https://www.gate1travel.com/weather/americas/default.aspx#ecuador-weather

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

Ecuador & Galapagos - Intra-Ecuador flights to the Galapagos have a weight restriction for luggage of 50 lbs. per piece of luggage with a limit of one piece of checked luggage per person. An additional carry-on item is permitted but should not exceed a weight of 17 lbs. This may differ from international flight luggage limits and should be taken into account when preparing for your trip.

Galapagos - Fresh fruit, seeds and vegetables are prohibited from being brought into the Galapagos Islands.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Ecuador and Galapagos Flights
A mandatory process known as disinsection is used to prevent invasive species from accidentally being transported to the Galapagos ecosystem. After the plane's doors have been shut, d-phenothrin (2% dissolved in a 98% neutral propellant) will be sprayed throughout the plane.

This chemical has the approval of the World Health Organization. The sprayed component has no negative effect on humans, does not trigger allergic reactions, and does not stain clothing.

This procedure reduces the risk of introducing diseases and invasive invertebrate species to the islands and is an important part of ensuring the area's ecological balance.

Please note that for any intra-Ecuador flight, your tickets will be issued locally.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely receive a mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure, small galleys, tiny ovens and precooked food. We suggest simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Departure Flights - Some flights depart shortly after midnight in the very early morning on the day of departure. Transfers depart the hotel approximately 4 hours prior to flight time and therefore the final package overnight may be missed in the event an early morning flight is purchased. No refunds are issued due to unused services.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Peru, Ecuador & Galapagos

Tour Manager (Coordinator; may or may not act as a guide): US $10 per person per day
Driver (Provides chauffeur services and limited assistance with luggage): US $3 per person per day, US $2 per person per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $3 per person per day of sightseeing, US $2 per person per half day
Galapagos Naturalist Guide: US $7 per person per day
Hotel porters and wait staff: Included

Ecuador and Galapagos - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Ecuador and Galapagos - The US Dollar is the currency of Ecuador and Galapagos. When traveling to smaller towns in Ecuador it can be difficult to break even US $20 and US $10 bills; therefore it is recommended to carry plenty of US $1 bills to make tipping and local purchases easier.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Ecuador and Galapagos - Duty-free shops and artisan's shops offer visitors the opportunity to buy Ecuadorian handcrafts such as ponchos, tapestries, ceramics, jewelry.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Ecuador - Please be aware that as a part of local law enforcement policies, the motor coach may be stopped by Ecuadorian police at any time for a routine vehicle search. Police dogs may be used to search the vehicle and you may be asked to exit the motor coach for an individual search. If this occurs, please follow instructions from the police and your tour manager.

Local Emergency Phone Numbers
Ecuador and Galapagos
  • Ambulance: 131
  • Police: 101

Languages
Ecuador and Galapagos - Spanish is the local language. Quechua is spoken in some areas as well. English is generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Ecuador and Galapagos - The voltage used is 110 volts.

Code of Conduct
Ecuador and Galapagos - Shaking hands is the standard greeting. Modest casual dress is appropriate. Request permission before photographing people. Common courtesies should be observed.

In the Galapagos: Smoking is not permitted anywhere on the Galapagos Islands. Please respect efforts to keep the islands in their pristine condition. There is little to no cell phone reception in most areas of the Galapagos Islands.

Meals & Dietary Requests
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Ecuador and Galapagos

Holidays 2024

Jan 1: New Year's Day
Feb 12-13: Carnival
Mar 29: Good Friday
Mar 30: Holy Saturday
Mar 31: Easter Sunday
May 1: Labor Day / May Day
May 24: Battle of Pichincha
Jul 24: Birthday of Simon Bolivar
Aug 10: Independence Day
Oct 11: Independence of Guayaquil Day off
Nov 2: All Souls' Day
Nov 3: Independence of Cuenca
Nov 4: Day off for Independence of Cuenca
Dec 6: Foundation of Quito (Holiday in Quito)
Dec 25: Christmas
Dec 31: New Year's Eve

Holidays 2025

Jan 1: New Year's Day
Mar 3-4: Carnival
Apr 17: Maundy Thursday
Apr 18: Good Friday
Apr 19: Holy Saturday
Apr 20: Easter
May 1: Labor Day / May Day
May 24: Battle of Pichincha
Jul 24: Birthday of Simon Bolivar
Aug 10: Independence Day
Oct 9: Independence of Guayaquil
Nov 2: All Souls' Day
Nov 3: Independence of Cuenca
Dec 6: Foundation of Quito
Dec 25: Christmas
Dec 31: New Year's Eve

Galapagos, Ecuador, Andes & Amazon, March 2024
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The trip Discovery 13 Guayaquil, Quito. Andes and Amazon was Amazing trip. The tour guide Giovanna was excellent. The driver Mauricio was excellent. The naturalist guide Alex, Luis and Yanina were excellent. I recommend this trip.

Lilia F.
13 Day Galapagos, Ecuador, Andes & Amazon, March 2024
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It was a wonderful trip! We did so much, and everything was perfect. The lodges at the Galapagos and the Sacha Lodge in the Amazon were great and made us feel so much a part of the environment. It was a strenuous trip, but we kept up. I have told my friends you need to go when you are younger, not older! The food was great, the itinerary was great, the hotels were great, buses and boats were great - I really can't think of any complaint! I can't think of one thing we didn't see or experience there.

Terri K.
13 Day Galapagos, Ecuador, Andes & Amazon, March 2024
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The Ecuador Amazon Galapagos trip was fabulous! So immersive and on the go! We learned much about all the areas we visited as well as animals and cultures. Food and accommodations were wonderful. We had the most congenial group of people on this trip- enjoyed each and every one of them. But I saved the best for last. Our tour manager, Jose, was extraordinary! A kind, generous, hardworking man who was a fount of knowledge and information. This trip will forever remain in our hearts and minds.

June H.
13 Day Galapagos, Ecuador, Andes & Amazon, February 2024
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This was my first travel with Gate 1 - it was a FANTASTIC experience. I was blown away by the accommodations, the food and the experiences. Our guide Wilson was very knowledgeable about the areas we visited and his passion for his country was exhilarating. He met every need before it was even anticipated. I could not have asked for more. Ecuador is a beautiful country and despite warnings from friends/family regarding safety I couldn't have felt more safe. Thank you GATE 1 for memories I will treasure forever. I will be looking to you for future travel arrangements.

Deon H.
13 Day Galapagos, Ecuador, Andes & Amazon, February 2024
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I just wanted to add that Javier was such a great tour guide. I travel by myself with all my previous Gate 1 trips (this is my 9th), and I felt so safe and could ask him any questions or concerns I had. He was so knowledgeable, kind, organized, and professional. He is an asset to your company. I will continue to book my future adventures with Gate 1! I am looking forward to #10.

Michelle B.
13 Day Galapagos, Ecuador, Andes & Amazon, November 2023
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I just got back from my first Gate1 trip to Ecuador which included the Galapagos Islands, The Amazon, Quayaquil and Quito. The trip was wonderful but what made it even better was out guide, Jose'. He was informative, compassionate, cool as a cucumber with delays, etc. He was loading luggage into the bus, making sure everyone got the right dinner order, etc. He worked hard for everyone to have a great trip and it did not go unnoticed by anyone in the group. There were people on the tour that had been on many Gate1 tours and said hands down he was the best and I second that. Not only is Jose a wonderful guide but I believe him to be a wonderful person. Gate1 is lucky to have him. Thank you Jose for all your hard work. I had already booked a second tour but have no worries about my travels with Gate1, thanks in large part to having such a wonderful first experience. Thank you Jose'. You're the best!

Tamara W.
13 Day Galapagos, Ecuador, Andes & Amazon, November 2023
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We had an amazing trip! This was the most active trip we have ever participated in and we enjoyed every minute. The itinerary was great! From the Galapagos to the Andes and the Amazon Basin we couldn't have done any better. Paul was a fantastic guide!! Always upbeat, nothing seemed to keep him from always having a big smile, very knowledgeable and proud of his country. We had some long travel days and he made sure everything went smoothly. This was our 5th Gate1 and first Discovery tour, and I would rate Paul as the best guide we have had so far and we have never had a bad guide with Gate1, but Paul went beyond our expectations. We know some of our fellow travelers were a bit demanding, but Paul with his positive personality made sure everyone was happy. All our bus drivers were wonderful and we often were impressed by their driving skills in mountainous terrain and frustrating city traffic. Your support staff did their job very well and made everything go smoothly. So did all boat captains, naturalists and hoteliers along the way. All the accommodations were superb and varied. Each hotel and resort had a unique flavor. Scalasia and Sacha spoiled us with their special housing and food. When it comes to food, this was the best Gate1 tour when it comes to dining. We won't get on the scale for the next few week. ?? Thankfully, we also had plenty of exercise and hopefully that will set off our food consumption. Ecuador is a beautiful country and this Discovery tour presented it as one of your best tours we have taken so far. PS- if anyone did not enjoy this trip, it was because they did not read the description of how active it was going to be. I had heard grumbling from one couple, that this was not what they had expected. It is not the fault of Gate1. Your description and activity level was very clear.

Michaela N.
13 Day Galapagos, Ecuador, Andes & Amazon, November 2023
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We had the most wonderful experiences on this trip. The food, hotels, local guides and daily excursions were all exceptional. Everything was free flowing in terms of organization of the trip. It was seamless. Marco did a great job managing the group. We called him the chief - we all looked up to him for his leadership, and he did awesome! We consider this our best trip with Gate1, but then we always say that after every trip we've been. Thank you for making a truly once in a lifetime trip for us.

Felipe A.
13 Day Galapagos, Ecuador, Andes & Amazon, October 2023
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Of all the trips I've taken (ten through Gate 1 and several on my own), this one is among my favorites, if not my very favorite! Javier is largely responsible for making this trip so great! He bent over backwards to accommodate all of our requests and special interests. He also went out of pocket a few times to ensure we have more wonderful memories to reflect back on. I'm thoroughly exhausted, but what a great trade off in order to see and do all of the things we were privileged to experience. I will be recommending this trip to all my friends and family, especially as long as Javier is their Tour Manager.

Laura F.
13 Day Galapagos, Ecuador, Andes & Amazon, October 2023
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Our trip was incredible! This was my 41st trip with Gate 1, and it was probably my favorite. Our Guide, Jose, was absolutely incredible. He was so kind, very helpful and had boundless energy. I will continue to sing Gate 1's praises to anyone who will listen.

Hollis M.
13 Day Galapagos, Ecuador, Andes & Amazon, August 2023
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Our tour manager, Wilson T, was incredible. He was a wealth of knowledge and very passionate about his country. Because of Wilson, boarding passes were always secured, getting through airports was a breeze, busses were always waiting for us, hotel room keys were distributed immediately upon entering each hotel, and bags were promptly delivered. Wilson made sure every part of the trip was perfect. Whatever was needed, Wilson came through! He truly deserves credit for helping make our trip a true "trip of a lifetime." GATE 1 should recognize and identify him as an A+ tour manager. He was the best!

Janet S.
13 Day Galapagos, Ecuador, Andes & Amazon, May 2023
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In addition to our survey, we would like to add a note about our tour guide, Daniel. As we learned over the course of our Ecuador travels, Daniel is the ultimate tour guide. Not only did he work tirelessly 24/7 to care for all of our needs, but he worked miracles when our trip was interrupted due to unforeseen circumstances. Daniel is also a veritable walking encyclopedia of Ecuadorian knowledge, ranging from history, geography, geology, wildlife, politics, socio-economic issues, people of the region, and cultural highlights. He also demonstrated an unusual eagerness to share this knowledge with us, which certainly added to our appreciation of all that is Ecuador. It is too bad that your survey ranking tops out at "Excellent", because Daniel is one of those people who should be rated much, much higher. Thank you very much, Daniel, for a wonderful adventure, and thanks in advance for all the people who will be treated to the same exciting adventures during future tours.

Frederick P.
13 Day Galapagos, Ecuador, Andes & Amazon, April 2023
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We highly recommended this tour. We had a great tour manager, the hotels and lodges were beautiful and the excursions were very interesting.

Carlos R.
13 Day Galapagos, Ecuador, Andes & Amazon, January 2023
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I just want to add that although your highest rating is "excellent", there are two aspects of the tour that I would rate as exceptional. First, our tour manager, Paul Aguilar was more than excellent and more than exceptional. I cannot describe how he made this trip one of the epic adventures of my lifetime. Waking me up at 4:30 for an Amazon activity was so easy for me to accept because of how he handled the early rising and how he facilitated the experience. That's just one of the examples of how Paul made the trip an exceptional one. Second, the staff at Sacha Lodge, especially Lili, our naturalist, Wilson, the local naturalist, and management, Pablo and Anna, were wonderful. I cannot praise the staff enough. Finally, our tent city on Isabell Island was perfect for the location. I'm sorry that I cannot remember the manager's name (isn't that terrible), but he was exceptional at making our stay a great one. Kudos to Gate 1 for finding these two great accommodations. this was my 7th Gate 1 adventure and it rivaled my experience in Peru. Well done!

James A.
13 Day Galapagos, Ecuador, Andes & Amazon, August 2022
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I appreciate the opportunity to provide you with feedback regarding our trip with Gate 1. Previously my award/tourism trips were coordinated thru event managers and tourism companies contracted through the various companies with which I was employed. We were referred to your company by a family friend who has frequently traveled with Gate 1. Our recently completed Small Group Discovery Tour with Gate 1 was our first tour with your company. We WERE NOT disappointed, and the Small Group Discovery Tour format perfectly matched our desires and expectations. We were very impressed upon our arrival in Ecuador to be greeted by our smiling and waiting Tour Manager Antonio. I truly hope that you appreciate how instrumental Antonio was in making this such a memorable, remarkable and positive experience for both my wife and I regarding: Ecuador, The Galapagos, The Amazon, The Andes and Gate 1. Antonio's passion for his country and his company (Gate 1) were self evident and Antonio exhibited a rare ability to easily relate and interface with people from diverse backgrounds and cultures leading to the "cohesion" of our small group team members. The Hotel, culinary, activity and lodging choices selected were exquisite. Antonio took away the trepidation of traveling in an unfamiliar country by providing great counsel and a can do attitude regarding the few meals we were responsible for and the shopping and cultural experiences we were exposed to. Upon departing, I told Antonio that we left a small piece of our hearts in Ecuador!

Erin T.
13 Day Galapagos, Ecuador, Andes & Amazon, May 2022
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This was our second tour with Gate 1 and our very first Discover tour. What an experience! We loved having Wilson as our guide because of how passionate he spoke about his country, his commitment in giving us the experience of a lifetime, and his attention to detail and safety. The specialists in the Galapagos and Amazon were so very knowledgeable and explained so much about the preservation of the native wildlife and ecosystem. They made learning about sustainability interesting. Additionally, we felt completely safe with all trip excursions, hotel arrangements, and drivers that chauffeured us throughout our visit. It was truly a nice surprise to have a nice glass of wine at the end of our rigorous day. Special thank you for including drinks with our dinner. This 13 day trip to Ecuador, Andes, Galapagos, and Amazon was truly an experience of our lifetime; thus far. There are more places to explore and I am confident that Gate 1 will be the number one agency for those experiences.

Cassandra J.
13 Day Galapagos, Ecuador, Andes & Amazon, April 2022
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This was our first time traveling with Gate 1. We took two back to back trips to Peru and then to Ecuador. I can't say enough about the quality of this tour. Special kudos to both our guides, Edgar in Peru and Giovannah in Ecuador. They were both incredible. So proud of their countries, their home towns, their history and genuinely happy to share all of that with us. Giovannah especially went above and beyond to make sure that all went smoothly with so many changes of locations and types of areas. She handled the varying ages and abilities beautifully as this was a very active trip. I was impressed that no job was beneath her and ensuring that each person had a wonderful time was clearly her goal. Based on our experience with these two trips and wonderful tour managers we are already looking at our next Gate 1 trip!

Kathy C.
13 Day Galapagos, Ecuador, Andes & Amazon, March 2022
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We got back from our Ecuador trip 1 month ago. I can't let another day go by without letting you know just how fabulous it was! Our tour guide, Marco, couldn't have been better. He was a wealth of information about every area we visited. He was funny, organized, intelligent, and made every moment of our trip fun. The other local tour guides were also extremely helpful. Their vast knowledge about the areas and history was always interesting and informative. The trip itself was beyond what I expected. Every day was an adventure that I had only hoped to experience one day. To have day after day roll out to be action packed and fun-filled made it a trip of a lifetime. Being able to explore Guayaquil, the Galapagos, Quito, Papallacta and the Amazon would have been impossible to organize by myself. Gate 1 made this dream trip come true. Thank you!

Laurie T.
13 Day Galapagos, Ecuador, Andes & Amazon, February 2022
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We just returned from the Galapagos, Ecuador, Andes, and Amazon trip. It was perfectly planned by Discovery/Gate1. What a fabulous itinerary! What a range of experiences it offered! The included locations for the trip were spectacular! Just the right amount of time at each location. I could only think "WOW!!" as we flew home. I fell in love with Ecuador and its incredible diversity! The whole trip was wonderfully guided by Javier, our main guide, and the different local guides involved. Javier was just GREAT! So friendly, kind, and well-informed on all topics ranging from the natural world to explaining daily life in Ecuador. He was always ready and able to answer questions and help each traveler maximize their experience at each location. The resort lodges used for this trip were PHENOMENAL!!! in particular, Scalesia Lodge in the Galapagos was incredibly beautiful and wonderfully managed with great food. Equally so was the Sacha Lodge on the Napo River in the Amazon rain forest. The local guides in the Galapagos and Amazon were just great! So helpful and caring with great senses of humor! They were really super! And finally, I commend Discovery for using such great drivers and transport services to carry us to all of the far-flung destinations on this trip. Coordination and quality of the transportation was simply amazing! Thank you Javier and Kelvin (our main bus driver) for helping to make this such a great trip. My advice: Go to Ecuador and experience many unique, natural wonders and beautiful places! (PS: We always felt safe there and had no concerns about being at risk in any way.)

John H.
13 Day Galapagos, Ecuador, Andes & Amazon, February 2022
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This was my 94th country to visit. Daniel was THEE best tour director EVER. He did so so many extra things to make our trip exceptional. Taking meals orders in advance, is something every tour director should do, it saves a lot of time. This tour has a lot of logistics and Daniel was on top of all of them. It's a lot for a tour manager to do....no one could have exceeded his superb service. The trip itself was an exceptional value due to all it included. The meals on Isabella Island, were beyond five star. Everything about the lodge was over the top. I have already highly highly recommended this trip. Please allow me to serve as a reference to anyone considering this trip. BUT as a company you may not realize just how truly great Daniel is for his customers. Please know that all 13 of us, loved loved loved, all he did for us.

Marilyn M.
13 Day Galapagos, Ecuador, Andes & Amazon, January 2022
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I just returned from the 13 Day Galapagos, Ecuador, Andes & Amazon tour with the Discovery tours. This one was my 8th tour with the Gate 1 and based on the itinerary, accommodation, food, activities and the Tour Director, it was one of the BEST. I want to say a special thank you to our tour director Giovanna. She made this amazing trip so much special. She is so knowledgeable in history, traditions, culture, & customs as well as biology, plants, birds and animals. It was quite challenging traveling during COVID but she went over and above to ensure our wellbeing and safety. On the last day, the lab was late with my COVID test results, so Giovanna been with them on the phone and texting during our Farewell Dinner to ensure that I would have the results before leaving for the airport. Trip was very active with number of flights, boat and canoe rides, and hikes and Giovanna was always there helping and assisting and always with the smile on her face. She was so thoughtful and helpful. Always ready to help, to give the advise, to assist. Her passion about her country made me fell in love with the Ecuador. Thank you so very much Giovanna. I would highly recommend this trip.

Svetlana D.
13 Day Galapagos, Ecuador, Andes & Amazon, December 2021
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I just wanted to let you know how awesome our tour guide, Luis, was throughout the trip. His knowledge, professionalism and friendly nature added immeasurable value to the trip. There were some unforeseen glitches in travel arrangements during the trip and I was impressed at how quickly he worked to find solutions that minimized any disruption in the itinerary. As a first time traveler with Gate 1 I couldn't have asked for a better tour guide, he made a great first impression for your company.

Cynthia A.
13 Day Galapagos, Ecuador, Andes & Amazon, December 2021
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We just returned from a trip to Ecuador (Galápagos and Amazon) with Gate1 Discovery tours. What a wonderful trip it was! Our tour director Wilson helped us to make it memorable, informative and comfortable. His passion for Ecuador, knowledge of local customs, and humorous stories he was telling us on our trip made it unforgettable. Thanks to Wilson's great organizational and management skills all activities went smoothly and were enjoyable. Highly recommend this trip!

Victoria G.
13 Day Galapagos, Ecuador, Andes & Amazon, December 2021
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Our Tour Manager Javier, of Discovery Tours to Ecuador was so PERFECT I cannot begin to tell you! I have traveled the world with Gate1, and by myself. This was the BEST trip I have ever been on. He goes above and beyond. We all felt, and discussed it, that we had a family member taking care of us. His knowledge of everywhere we traveled enhanced this wonderful trip. His organizational skills are superb. I will recommend Gate 1 to all my family and friends. Thank you Gate 1, and Javier, for the best time of my life!

Sharon W.
Galapagos, Ecuador, Andes & Amazon, November 2021
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I went on the 13 day Ecuador/Galapagos trip from 11/16/21-11/28/21. Our tour guide, Daniel was fabulous! He was so knowledgeable about the culture, history and customs of every place we visited. He was enthusiastic, had a great sense of humor and really went over and above anything I expected. The trip itself was great, and Daniel made it so enjoyable. The local guides, Pedro in Galapagos and Joel in Coca, were also excellent. I would definitely recommend this trip to others. Thank you for giving me such a memorable vacation!

Elizabeth S.