This was our first travel with Gate 1 and my husband and I were very happy with our trip. Our reservation was quick, it was easy to speak with Mario when one of our itinerary was cancelled by Turkish Airline and he was so responsive and courteous. The communication from Gate 1 pre-travel was great. Our tour expert in Israel, Ilan was tremendous. He was knowledgeable, fun and very professional. He was very approachable and loved by our tour group. We found a friend in him! Our tour guide in Jordan, Omar was also knowledgeable, fun and professional. He had his own method of organizing the group. He was approachable and had the interest of his traveler as well. Both tour guides were excellent. We recommend them highly. They really take interest in their travelers . They live what they do. They have the personal touch. Gate 1 is lucky to have Ilan and Omar. The drivers, Reuben and Mazen were amazing , approachable, friendly, caring and were very skilled drivers. We have confidence in their safe driving. The hotel accommodations were great. Wish we could stay longer in each destination. The actual tour schedule was hectic but worth it. We certainly could have lessened the optional tours but we would have never known what we have missed out on. The selections were great from the many sites to visit. The Gate 1 representatives were very helpful. We were assisted at the Amman airport until we were all checked in. This is traveling with confidence that there is someone there when we need help. Truly, truly, satisfied with Gate 1 services from day 1. The only negative is that we traveled from Seattle to JFK , to Istanbul then Tel Aviv. On our return, Amman to Istanbul then finally Seattle. Why the need to go to JFK? Thank you Gate 1. Looking forward to our second travel experience with you.Josefina G.
My Jordan trip was very memorable! Our trip Omar was one of the best tour guides I have encountered since I have been using Gate 1 for my travels since 2013. He was efficient, very knowledgeable and went out of his way to make our trip enjoyable and memorable. For instance he was taking our pictures with our own camera as we handed it to him during the camel caravan. He was running through the desert to take our pictures. His plans were well executed and he communicated very effectively. He was sensitive to each member's needs. I truly enjoyed our Jordan trip. By the way our driver made sure we were all safe with our tour. Kudos to him as well. Thank you Gate1!Ricarchito M.
Our Discovery trip to Jordan was fabulous, exceeding all expectations. We have never had a bad guide with Gate 1, but I have to say we had the best guide ever, Hazim, on this trip. He was absolutely superlative in communication, group management, and creating an atmosphere of trust, excitement, and learning among a cohesive group of travelers. Of course, the sites we visited were incredible and memorable. Each day was paced in a way that worked for everyone and accomplished a lot. The culinary highlight was a home-cooked meal at his mother's house. Yum!Zita P.
My husband, Rick and I had a wonderful time on our Jordan Discovery Tour. Our outstanding guide, Hazim, was the best travel guide we have had anywhere in the world! He was knowledgeable, interesting, kind and thoughtful, and gave attention to everyone on our tour. Hazim wanted us to immerse ourselves in the culture, history, and archaeological beauty of Jordan. When I first met Hazim, I told him that this tour was a Biblical Pilgrimage for me, and he discussed the spiritual importance of many of the sites with me, and our group in great detail throughout our tour. A special visit: meeting his family, son, and mom during a delicious lunch, and aunt and uncle during tea. And we met many relatives on our tour throughout the country. All of the sites: Biblical Baptismal site of Jesus at Bethany, Mt. Nebo, Madaba, Jerash, Petra, Little Petra, Wadi Rum, Amman, the Red and Dead Sea were captivating, beautiful and amazing. We enjoyed the spectacular 5+ hotels, breakfast buffets, and various meals, teas, and coffee. We love Gate 1 tours, highly recommend them to friends, and look forward to booking another tour soon.Jonell S.
We had a fantastic trip and our tour guide Waleed is excellent. We recommend this tour to everyone who wants to check out Jordan!Kim P.
Although I have had a number of amazing guides, I can say that Waleed is absolutely the best that I have ever encountered. Gate 1 needs to give this guy a raise or promotion or something super special because Waleed is without a doubt representing Gate 1 in stellar fashion. The Jordan itinerary is already worth whatever it takes to get there, 100%- such an amazing country! But with Waleed as tour director, travelers can expect to have a truly top-notch experience. Waleed ensures the added value where it is possible to achieve more than an enjoyable vacation in an interesting location; seriously, after being on tour with Waleed I felt I had touched the authentic heart of Jordan. I have so much respect for the people of Jordan as a whole. Their bravery in the face of economic hardship and personal tragedy both breaks my heart and fills me with so much admiration; yes, and gratefulness for the hope they give me for a better world. Jordanians are some of the kindest, most open-hearted, jolly, goofy, people I have ever met. I see grief in their eyes, but they treat each other and foreigners with gentleness and respect. Go to Jordan! You will love it! You will be blown away by the people's incredible level of hospitality. And if you're especially lucky, you will have Waleed as your Gate 1 representative. I'd also like to say that I had some shocking and major disappointments with the US-side of Gate 1 and hope anyone reading this never receives the inexplicably reluctant and rude "help" from Gate1's customer service (please consider not booking your flights through Gate1). The Jordanian side of the whole Gate 1 operation was unceasingly impressive and wonderful. I especially appreciate the driver Muhammed who provided airport transport as well as Mohanned and Abu Ali, Gate1 airport representatives. The country of Jordan is now forever in my heart.Natasha V.
Although I never received a request from you for a personal review for a recent trip ( 16 Day Deluxe Israel and Jordan), I feel compelled to write regarding the superb guides and bus drivers in both countries as well as the outstanding Gate 1 service and planning, beginning with pick up at the Tel Aviv airport and ending with Gate 1 support at the Amman airport. The hotels were superb, the meals delicious, and the travel arrangements between hotels, between tourist sites and between countries, were seamless. Kudos to the Gate 1 planning team, from initial reservation in 2019 and due to Covid, rescheduled twice! In Israel, Gabriella (Gabi) , our tour manager and guide, was a font of information regarding history- both historical/archaeological and the history of the state of Israel. She is extremely knowledgeable regarding the culture, religion and food ways of her country. Gabi is a master planner and facilitator, shepherding us daily through a rich itinerary, coordinating departures, entry times, lunch and dinner reservations, leaving us each day with rich memories of Roman cities, natural wonders, Christian holy sites and Jewish religious/cultural experiences. Gabi's ability to communicate her love and passion for Israel coupled with her empathy, understanding, concern, and care for the 20 tourists under her care made for wonderful traveling. Our Israeli bus driver, Aman, was outstanding, maneuvering a large bus in crowded cities with skill and humor. And across the border we were met by our Jordanian driver Mohammed, equally skillful and engaging. In Jordan, we were welcomed at the Israeli border by Ali , our charming and exceptional tour manager and guide. Ali's extensive knowledge of history, archaeology, Islam, and Jordanian culture, coupled with his engaging manner, ability to communicate and involve his audience, made our experience especially memorable and enjoyable. Our itinerary was was filled from sunrise until nighttime. Ali delivered wonderful lectures on the tour bus as we traveled from site to site and seamlessly planned and timed our visits and meals. Ali's concern for us, his wealth of information, ability to engage his audience, and the spectacular sites in Jordan all contributed to an exciting week of travel.Deborah S.
My trip was amazing. Our tour guide Omar was wonderful in how he helped each of us when needed to experience all that Jordan had to offer and was so knowledgeable that he could answer almost every question put forth, and in the rare times he didn't know the answers he looked them up and then told us. This was my 2nd Gate 1 trip. My 3rd is this September and I hope that tour guide is as wonderful as Omar. The Discovery Tour showed us so much of Jordan. Your agency is right on with offering travelers an amazing experience at a great price. Thank you for another great tripLouise M.
The trip was great, we had a lovely group of people in our tour, we truly enjoyed every site in the country, Petra being superb!! Omar our tour guide was fantastic, very professional, full of knowledge and a joyful sense of humor! My husband and I are very pleased with the experience, we'll certainly keep our eyes open to any of your upcoming offers. Again thanks for your help!Adrianna L.
Our tour, the 17 Day Crown of Egypt and Jordan with 4-Day Nile Cruise, was absolutely amazing. Both of our tour managers, Noura in Egypt and Omar in Jordan, possessed encyclopedic knowledge of the sites we visited. Their boundless enthusiasm for that history was contagious and our questions were always thoughtfully and completely answered. Noura was a force of nature, leading the way and reminding us to "watch the uneven ground" while telling us about a particular site and its place in Egyptian history. Her energy kept us all going during that intense week of touring. Omar led at a more relaxed pace but no less effectively or admirably, and his wonderful sense of humor kept us on our toes. We also greatly enjoyed his insights into present-day Jordanian social and family life and structure, which helped some long hours on the bus pass quickly. I also wish to give a shout-out to Adel, our airport liaison in Cairo. His good humor and efficiency smoothed the way and made what could be a confusing and intimidating process much easier. This tour was a wonderful, amazing and unforgettable experience. We could not have asked for better tour managers.Maria B.
Another fantastic Discovery tour is done. Jordan. It was incredible. Our tour guide Waleed was amazing. So knowledgeable, so friendly, polite, kind, concerned about our safety. He really gave us a great insight into Jordan and Jordanian families. We all fell in love with him. Our driver Mohammad was great on the open road and on some very tricky streets. The hotels were the best we've ever experienced on a Discovery tour. We were a group of 13 like-minded travelers, all repeat customers. Everyone was a pleasure to travel with. We cannot say enough about Gate 1 Discovery tours and tell family and friends about them constantly.JoAnne B.
My husband Mike and I just returned from an extraordinary tour of Israel, Jordan and Petra. We completed the online survey, and we also wanted to express how much our amazing guides made our trip better than we could have expected. Both were able to look at current conditions of weather, or traffic, or other factors, and adjust the schedule and timing so that we could have the richest use of time, and the best conditions for our destinations. We realize that required extra effort on their part, and we really appreciate it. Especially when Omar worked to switch reservations so we could be at Petra before severe weather hit, that made a highlight of the trip something that we could enjoy completely, instead of rush through while trying not to be frozen in a snow storm. We noticed and appreciated so much extra effort from Simon and Omar. It has made us want to return to Israel and Jordan, as well as look forward to our other trips.Josephine H.
First and foremost, I would like to thank Gate 1 for another amazing trip. This isn't my first trip with Gate 1, so I am confident that my trip would be nothing more than what I expected. The accommodations as well as the hotel was above my expectations. The staff was friendly and the facilities was up to par if not more than what envisioned. The one thing I wanted to comment about is our tour manager- Waleed. Waleed went above and beyond to make sure that this was the best experience that my friend Heidy and I could ever experience in Jordan. Waleed was knowledgeable, accommodating and went out of his way to make sure that we felt safe and secure on the trip. He answered our questions the best he could, and made sure that we absorbed and experienced as much of Jordan that time would allow. Not only did he provide us with attention and support during the tour, he made it clear that he was always available to us any time of the day by providing his number and made it clear that we shouldn't hesitate to message him if we had any issues. The ride back to the airport was seamless. We got home safe knowing that we had the best experience ever. I would recommend Gate 1, Jordan and our tour manager Waleed without hesitation to any of my friends or family. Without doubt, I will be traveling with Gate 1 in the future.Linda C.
My recent trip to Jordan was outstanding in every way. Our group was small (6) and we all got along extremely well. Ali, our guide was extraordinary. His love and pride for his country and efforts to get us to see Jordan as he sees it, was tremendous. He worked so hard to get us to see everything that we could, telling us the history, pertinent facts about what we were seeing and little details, we would have missed but for him. He helped us feel comfortable in every way. His choice of restaurants allowed us the opportunity to sample local food and the stories behind the food. Hi genuine care for each of us was amazing. He and Mohammed, our driver, were there for us at all times. Their friendliness and support were felt continuously throughout the trip. The country was beautiful. Petra and Jerash were unbelievable and beyond my wildest imagination and the pictures I had seen do not do them justice. They were spectacular in every way. This was an amazing trip that I will remember forever. Every stop had a purpose and Ali's descriptions told us all we needed to know. He allowed us time to wander around, shop and enjoy the local culture. it was truly magnificent. Thank you Gate 1 for another outstanding trip and for employing guides who are world-class. Can't wait for my next trip.Kevin R.
Reasons for considering Ali, the best Tour Manager I have been working with during all my 25 previous trips with Gate 1 from 2004 to 2022 1. He is highly knowledgeable about Jordan's economic, political, and social history, including confrontations, warfare, and battles before and after Christ. 2. He is an empathetic inspirational speaker able to maintain the travelers' attention. 3. He is always ready to go the extra mile in helping travelers experiencing physical limitations, encouraging them to go up a hill in a desert, and helping them if it were necessary. 4. I am an 81-year-old man. He helped me go to the Dead Sea, Petra, Wadi Rum Desert, Jerash, and Amman's museums, the Citadel, the amphitheaters with their echoes, and so on. 5. His human relations are outstanding. In my personal case, I had the impression that he was part of my family. 6. He made the activity so interesting that there was not a single moment of boredom. 7. I worked as a professor for 54 years in Cuba, Mexico, and the United States. I have taught more than 10,000 students. He was so good that I learned from him how to keep listeners interested in the topics he was talking about. 8. He also added knowledge about the Jordan government, emphasized important religious places, and created a place to remember in a holistic way. Consequently, he is the best tour manager I have ever met. Congratulations to Ali. In this recommendation I would also like to add Mr. Waj Di, the driver, who also did noteworthy work as an expert chauffeur, always keeping the travelers safe.Antonio M.
Everything about this trip was excellent and exceeded our expectations. Hazim is the best of the best tour guides. Despite a couple of travelers who stood out as individuals instead of part of a group, Hazim went above and beyond to accommodate. The depth of his knowledge, his sense of humor, and his constant availability made this trip so wonderful! One of the things that stood out was the way Hazim handled people at every level. He always gave respect and attention to everyone we encountered. We enjoyed having plenty of time at all locations and the pace of this trip. I would encourage anyone who is considering this trip to sign up now! Also, the food was amazing - I had no idea how healthy and delicious the meals would be, especially the Lebanese restaurant at the Kempinsky!Leslie P.
The trip was outstanding. The guide Omar was excellent and very informative and helpful, as well as entertaining. The tour exceeded my expectations and needless to say I had a great trip. The hotels and restaurants were all great. The Gate 1 personnel was extremely helpful and efficient at the airport. I will use Gate 1 again.Helene H. Dripping Springs, TX
This was my 13th trip with Gate 1 travel, however this trip turned out to be the most informative and exceptional of all. Our guide, Waleed has so much knowledge of history that he was able to share with us and was eager to answer all questions. He kept the group engaged and involved at all levels. The restaurant and hotel selections were very good and his suggestions for restaurants and meals on our own were also superb. He also gave a briefing about Discovery Tours by Gate 1 and has aroused my interest in future plan for the discovery tour for stargazing in Wadi Rum. All and all it was great tour and I would highly recommend it to everyone interested in unique experience of floating in the Dead Sea, exploring the amazing Petra and orange sand of Wadi Rum.Saadat A. Kalamazoo, MI
We had a truly wonderful trip to Israel and Jordan. I especially wish to commend our tour guides Henry in Israel and Hazim in Jordan. They were efficient, knowledgeable, and extremely helpful to all in our party. We normally travel independently, planning our own itinerary, but in this case we were reluctant to travel to these two countries without experienced guides. We are very happy we traveled with Gate 1.Theresa B. Saint Louis, MO
I thoroughly enjoyed my trip to Jordan. It was well paced, informative and exciting. Our guide Hazim and bus driver Mohammed were the best. The food and hotels and bus were top notch and I can't wait for my next trip with Gate 1 in May.Michelle G. San Jose, CA
I wasn't sure what to expect and honestly was a little nervous to go to that part of the world. But I was pleasantly mistaken! This trip to Jordan was wonderful and such an eye-opening experience. The country is beautiful, safe and full of history. Our tour guide was exceptional! He knew so much and was a lot of fun! I'm grateful that Gate 1 created this tour and did it completely in Jordan (instead of a combo with another country). It really gives the traveler time to fully enjoy and appreciate Jordan. Yet another great trip with Gate 1! :)Shannon F. Elmhurst, NY
It was fabulous. I’ve been hoping to get to Jordan for years. It did not disappoint. Awe inspiring sites, good weather, fantastic guide, great food and the warm and welcoming Jordanian people. Could not have been better.Patricia D. Falmouth, ME
Our trip was fantastic..every detail of it! The guides were informative, the hotels superb and the food was marvelous. The extras made the trip more interesting. Overall...we give Gate 1 top ratings!Diane Z. Lincolnshire, IL
The trip was AMAZING!!!! Our tour manager in Israel, Simon, and Omar in Jordan, were extremely knowledgeable. They both really enhanced our Israel and Jordan experience!!!Ivonne B. Boyton Beach, FL
Our trip was absolutely wonderful! Jordan completely exceeded our expectations - we went for Petra and the Dead Sea but little did we know the profundity of history in Jordan. Our guide, Waleed, was so incredibly knowledgeable and passionate about his country. We learned so much, experienced so much, and just felt like it was a trip of a lifetime. Ate 1 always does a nice job. Organized and professional.feels like a dream now.Shabnam Z. Bothell, WA
My trip was amazing! I loved my trip to Israel and Jordan... it has become my FAVORITE vacation. Our tour guides were excellent and shared a huge amount of history and information with us. I found everything interesting!Janice D. Uniontown, PA
It was GREAT! The guides were very good. The hotels and food were good. Our group was small and everyone got along great. We would highly recommend this trip!Lee O. Fort Dodge, IA
Our trip was FABULOUS!!! The sites that we saw were amazing & our guide, Anas, could not have been any nicer or more informative- GREAT trip!!Rita B. Carlsbad, CA
The trip went real well. The transfers worked well, the hotels were nice and the guide we had Omar was excellent. Jordan was a very interesting place to visit and we enjoyed the trip.Steve J. Houston, TX
We had a wonderful experience in both Israel and Jordan. Our tour managers, Anat in Israel and Omar in Jordan are extremely knowledgeable. It was a spiritual and educational experience that we will never forget. Our tour managers gave us a thorough historical, cultural and geo political understanding of their countries. Our accommodations were clean and comfortable. Our buses were also clean and comfortable. Our bus drivers were very polite and helpful when getting on and off the bus.Mike L. Albany, NY
Our trip was wonderful. Both tour guides (Adina in Israel and Faddy in Jordan) were great. Listening to Adina was enjoyable, she's a great story teller, full of knowledge. Faddy had a great sense of humor, lot's of knowledge. Both made our trip special. We've traveled with Gate 1 three times now and never had any problems. We would recommend Gate 1 to anyone.Dimitrie K. Ontario, Canada
It was a trip of a lifetime!!! It was so much fun! All your guides are always wonderful but Kazmin (not sure how to spell his name) in Jordan was beyond exceptional. He had the best sense of humor and made Jordan unforgettable!! I am recommending this trip to everyone I talk to :) Thank you Gate 1 Travel for the wonderful memories!!!Stacie R. Federal Way, WA
Physically challenged yet quite an experience, so glad that I did the tour this year while physically fit. Ancient history, cultures & religious faiths are quite amazing. At last I overcome Petra! & Jerusalem was fantastic! Overall, I love it! Thank you again for your excellent service & care.Alice L. Fresh Meadows, NY
Excellent. The sites in Jordan are great. Good hotels. The guide--Hazim--is the best. We're already thinking about our next Gate 1 trip.Gregory P. Oconomowoc, WI
The entire trip was very insightful and enjoyable experience from the information provided by the tour guides to the counties visited. It was undeniably the best trip we have ever taken. This trip proved that one must visit a place to truly appreciate it's wonder. We look forward to our next trip with Gate 1 Travel. Thank you again. Hashim who guided us through Jordan and Adina thorough Israel were better than anyone could ever expect.Halina G. Burbank, IL
Our trip was fantastic and more than we expected. Our guide, Hazim, made the whole difference, with his acknowledgement of the sites and his excellent sense of humor. Accommodations at the hotels were very convenient, as well as the food and services. Looking forward for our next trip with Gate 1.Manuel C. Conroe, TX
We had a wonderful time and two great guides. Loved the Marriotts in Jordan. We especially enjoyed Jordan; so much to see that we didn’t realize how much there was beyond Petra. Our guide, Hamiz, was our all-time favorite; he was so knowledgeable and demonstrated a real love and compassion for his country. All the Jordanians we met were so welcoming. We’ve never been thanked so many times for visiting a country.Virginia D. Wdm, IA
We had a wonderful time. Omar, our tour guide, was terrific! He has a great sense of humor and is very knowledgeable. We learned a lot about the history and way of life in Jordan. We had made our flight arrangements separately and one of the return flights was cancelled 2 days before the end of the tour. Omar was really supportive through the anxiety of rescheduling and even called after we returned home to make sure we made it ok. The tour was very well-planned and we felt safe wherever we went. This was our second Gate 1 tour and we look forward to the next one. Thanks so much for a great experience!Margaret S. Richmond, VA
We really enjoyed our trip in Jordan. It was very interesting, eye opening and enlightening. The itinerary was well planned and organized. The tour director, Hazim, was very professional, knowledgeable and entertaining. Also every step of the way after landing and at departing we had been taken care of. We are (relatively) seasoned travelers and were really impressed with Gate 1. We definitely have no hesitation in recommending Gate 1 to others and we look forward to join some other Gate 1 tours in the future. I would also like to take this opportunity to thank you for all your assistance and cooperation in the arrangement of this trip for us.Joseph T. VIC, Australia
My trip was so amazing. I was able to take some of the most amazing pictures while on my trip which is what I wanted to do. Hazim, our tour guide, was just so gracious and kind. He answered all our questions and clearly has such a love for his country and for its history. He is truly an asset to your company.Kalyani S. Bronx, NY
Oh, boy - where to start? It was great! Parts were beyond great. Although modern-day Jordan would not be on everybody's top-ten list, for a history buff and for someone who likes really remote places, this trip is fascinating. And yes I'm a history buff and yes I like really remote places. Ancient highways, ancient caravan routes, Crusader castles, Old Testament, Roman ruins, Lawrence of Arabia --- and Petra! Wow. As we've come to expect from Gate 1, this trip was reasonable priced and very well-organized. We were met at the airport on our arrival, and taken care of until the Gate 1 rep put us back onto the plane for home. The accommodations were great (you gonna complain about the Marriott?). The bus was clean, comfortable and spacious. Each day's tour was different and interesting, with no single day being too long or overwhelming. But finally, and most importantly, was your excellent choice of a local tour guide. Hazim was just about everything you want in a guide. He was friendly, articulate, funny, and accommodating. His depth of knowledge of the history, places, cultures, and current events was professorial. Plus, he's just a plain old nice guy. He interfaced with everyone, was informative yet diplomatic about the politics of the region, and handled individual questions and requests with ease. Gate 1's choice of local guides is a single most important reason we come back for more.William H. Fullerton, CA
My trip was fantastic! I had no idea of what to expect and I must admit that I was nervous about going to Jordan. I am so glad I went, though. What an amazing and fascinating country Jordan is for so many reasons. Our guide was fantastic and the hotels were excellent. And there are no words to describe how incredible it is to wander around Petra and Wadi Rum.Estella W. Silver Spring, MD
Thanks, we have a wonderful trip. I enjoyed especially Petra. Good experience in Wadi Rum Desert where we get to ride the camel, fantastic view like you just can't get enough of it. Also, floating in the Dead Sea was so much fun.Josefina B. Pittsburg, CA
It was awesome! Our tour guide was both knowledgeable and extremely funny. The people in Jordan were friendly and welcoming. The sites, of course, are spectacular. We are recommending Jordan as a destination to everyone who asks about our trip. We have been recommending Gate 1 for years.Sheryl S. Centralia, IL