Brazil, Argentina & Chile
Reviews
The trip was Excellent! Paola the tour manager was better than Excellent! She took great care of us throughout the tour and really fostered the group into one big happy family. She was always concerned about making all the tour members feel welcome and ensuring that they enjoyed their tour. I wondered how useful a tour manager would be while on board the ship (We have cruised extensively on our own) but after experiencing what Paola did for us while on the ship I can see a great advantage to having her on the cruise. From daily reminders of meal times, expedition times and interesting programs, to ensuring that the tour members got seats in the lectures, to reserving a group of tables for dinners, to checking on all the tour members at breakfast/lunch, to requesting tea, honey and ginger from the waitstaff for passengers that were suffering from colds. She has a great service mentality and couldn't help not only serving us, but helping other passengers with translation and answering questions. The Grand Recoleta Hotel was very good and HX Expeditions was excellent. Our overall experience was outstanding and we have told several others that if they are interested in Antarctica to check out Gate 1. Especially if they could get Paola as their tour manager.
Thomas B.The trip was amazing! Everything was perfect including the weather. The HX ship and services were outstanding. I am so glad that is the ship that Gate 1 uses. Our guide Paola was OUTSTANDING! She is the best guide I have ever had - kind, patient, super organized, and thorough. And she had a large group - 39 people. Paolo is a treasure and. Gate 1 is lucky to have her. Thanks for giving me the trip of a lifetime!
Jill Y.Fantastic- Our guide Chris was one amazing guy , he made this trip wonderful, extremely helpful super humorous and great interpersonal skills, he made this group of strangers into a big family. Because of this experience, we will book our future trips with gate 1 and will refer it to our friends.
Darshan B.My trip was fabulous. The scenery was breathtaking! Marco did a fantastic job as tour manager. The crew aboard the Skorpios was phenomenal. Thank you for another great trip.
Karen M.It was great! Wonderful memories with new friends we met on the trip. It's the easiest way to travel having others making all the arrangements ahead of time so that we just show up and enjoy.
John M.Our trip to Antarctica and Buenos Aires were great! Veni was a wonderful tour manager and we loved Hurtigruten's Nansen ship. The whole experience was terrific. Well done!
Lousanne L.We just finished this 21 day Antarctic Circle cruse . It was wonderful . The Tour Manager Marina was awesome in all possible way. This was our 25th trip and we have not seen a manager that caring and involved in all activities taking care of each and everyone and keeping close eye on all of us . Her knowledge and experience helped us to understand lots of things. She will be an asset to the company.
Jagdish P.We had a wonderful trip! Love love the hiking trip to Patagonia, the local hiking guides are all very professional and our TM Albano is just the best.
Ching L.This was my first time traveling with Gate 1 Travel, and I couldn't be happier with my experience. Our tour manager, Jorge, was amazing and truly went above and beyond. He was extremely organized, detail-oriented, and always had a great sense of humor. Managing a large group and keeping everyone on schedule can't be easy, yet Jorge handled it effortlessly - and always with a smile. He consistently put the needs of the group ahead of his own and made sure every detail was taken care of, from boarding passes to smooth transitions throughout the trip. Thanks to Jorge, everything went off without a hitch. I'm so glad I decided to give Gate 1 a try, and I feel confident saying I'm looking forward to many more trips with them in the future. I just hope future tour managers can live up to the high standard Jorge set.
Luisa A.It exceeded my expectations and then some! The Tango Show was spectacular! Our guide, Silvia, was a jewel and she brought it all together. The cruise was so much more than I expected. We had perfect weather which helped, but the crew and staff went above and beyond! I appreciated the drinks being included in the price of the trip. The cabin size was wonderful. I am so excited to get the professional photographer's slideshow presentation and other photos. My photos are unbelievably wonderful. This was the trip of a lifetime!
Emily J.My trip to Patagonia was one of the best trips I have taken with a group and Alex was one of the best tour directors I have had. The trip was multi-layered. We saw beautiful things, learned and experienced the culture of Chile and Argentina that included food, history, information about different aspects of the countries. Alex was attentive to all of our needs. Thank you for a great trip and look forward to another trip with Gate 1.
Mary B.Our trip was great! Everything was well organized, the guides were friendly and helpful, and we saw everything we dreamed of seeing in Patagonia.
Mark L.My wife and I Just completed the 14 Day Patagonia tour, and We had Marina as our Tour-manager. Our Gate1 tour manager for this trip was an absolute gem, going above and beyond to treat our group like royalty with her impeccable organization, infectious enthusiasm, and thoughtful surprises that elevated every moment. Thanks to her, this became one of our most memorable adventures with Gate1-we savored every second and can't wait to book another!
Charles D.Our tour manager, Flavio, was superb. Choice of hotels & food in Chile was the best. Hotels in Argentina was great but food wasn't as great as in Chile. Everyone was courteous & nice ( tour guides especially Diego & all the drivers)
Sreelatha P.This was my first tour with Gate1 and my first tour since my honeymoon nearly 60 years ago. I was surprised by the diversity of the group, and they were younger than I had anticipated. There were 4 unaccompanied men, I had thought there would only be couples and single women. But what struck me most was how well they travelled. One lovely gentleman had visited an astounding 128 countries. The group was friendly and respectful, very caring, led by and encouraged by the Tour Manager. The tour manager was a delightful lady who loved her city and made much effort to make us feel the same way. She went above and beyond my expectation with her helpfulness, kindness, expertise and organizational ability. I am now booked for my 2nd Gate 1 tour.
Susan P.Our 15-day Antarctica Expedition Cruise was amazing, and we had a spectacular time during our entire trip. We were very pleased with the quality and level of service provided to us during our trips with Gate1 Travels, Sofitel Hotel, our tour guide "Santi" and Hurtigruten HX onboard Ms Fridtjof ship. The ship was beautiful and clean, and our cabin was very spacious, clean and beautiful. The staff on the ship were very attentive and courteous. I look forward to booking another trip with Gate1 Travels in the near future.
Theodora C.We had a great time. Chris and all his helpers were like family. They told us everything we questioned and more. The hikes were beautiful and trails were kept up well.
Norman C.I would like to commend our Tour Manager Lucas for being excellent, awesome, very knowledgeable, extremely organized, super friendly, helpful, caring for our safety and needs all the time, and creating harmony in the group! He represented Gate 1 to the max! He is an incredible person with a good heart, kind, respectable and would go far in this company! He is authentic and loves what he does. He even used his free time to take us around San Telmo because only 1 signed up for the Gaucho Day tour who went with the local guide. Lucas is an asset to Gate 1. I think he needs a pat on the back for appreciation! All of us in our group of 14 feel and think the same way! Thank you, Lucas, for making our trip fun, perfect and memorable! Yes, I have recommended this trip and Gate 1 Tours to my friends already. And yes, my husband and I will use Gate 1 again in the future!
Gezelee K.Sylvia was AWESOME. This was our first trip with Gate1 and she was an excellent ambassador for your company. Her kindness and attention to detail was unmatched. If you have the opportunity to give her a shoutout, please do. I could only wish to have a staff member as good as Sylvia.
Daryl H.I was very happy with my trip. Our guide Rob was exceptional! All details were managed flawlessly and accommodation's were very good. I look forward to my next Gate1 tour.
Linda C.Marco was an exceptional tour manager in every sense of the word. From the first day of the tour to the final load-out. Logistics were handled flawlessly: travel, accommodations, schedules, and advancing were always clear, accurate, and proactively managed. When inevitable challenges arose - as always do on tour - Marco addressed them quickly and thoughtfully, often before anyone else even realized there was an issue. Marco created an atmosphere of trust and respect among the group. Even when challenges came up, he was met with good humor and quick solutions, which kept the entire group relaxed and focused. Thanks to Marco's leadership, the tour ran smoothly, stayed on schedule, and felt remarkably well organized even under pressure. The tour was better, smoother, and more enjoyable because of him. I would not hesitate for a second to work with him again.
Marianna A.This was my first Gate 1 trip and only my second group trip. It was absolutely perfect and not only met my high expectations (so many friends love your company) but exceeded them. Our Tour Manager, Camilo, was excellent. First of all I loved his low key nature since I feared an over the top tour guidey personality. He was concerned about all of us and kept tabs on everyone without it feeling over the top. He gave each of us two personal artistic gifts custom made by his wife that I will treasure. The local guides, especially the hiking guides were also excellent. It was so fun meeting younger hikers/climbers to talk to on our hikes. They became friends for the duration yet did a good job keeping tabs on everyone. The hotels and food were all excellent.
Sally G.It was a very good trip. Our tour manager, Nicholas, was outstanding. The local guides were great. What a very nice hotel, Alvear Art. Overall, my first and explore trip with Gate1 deserves 10 stars.
Marvis O.What a FANTASTIC and UNFORGETTABLE trip that was!!! Many of my friends want to book the same trip in the future!! The highlight of the trip was our exceptional Tour Manager Marina!!! Beyond the BEST!!
Vivian C.Both my sister and I thought this was an outstanding trip from the varied itinerary, to the excellent food and wines, very good hotels and above all, the most engaging, helpful, professional tour guide one could ever want. Our tour guide, Silvia, made this tour absolutely wonderful. She went above and beyond to ensure we were all looked after and even continued to do so after the tour ended. I think we will be talking about this trip for a very long time.
Brenda N.Our Tour manager/guide Maria was excellent at dealing with us. She was very knowledgeable, polite, and above all very professional in her work. Personally, I was 100% satisfied and enjoyed every step of my tour with her. She is truly a caring person. We need more tour managers like her.
Mahmood B.Just completed our first trip with Gate1 and overall, it was outstanding. I hope future trips can live up to the expectations set by this one. Our enjoyment of the trip was in large part due to the excellence of the tour manager Lucas, and I wanted to highlight him specifically. Our trip had several issues crop up - multiple lost luggage and major weather disruption. He handled these extremely well, with great communication, setting expectations clearly and maintaining trip momentum. Throughout the whole trip he was alert and sensitive to making sure all aspects of the experience were optimal for all the group members. Absolutely top notch!
Patrick C.We just completed a tour to South America. Lucas was our tour manager. He is such a great person. He took care of us all very well. Many times, he did work over and above our expectations. For example, He got the boarding passes for all, and the luggage tags a night before from the airport. This saves lot of time at the airport. Always on time and available for help. I wish him all the success in life. On the scale of 1 to 10, I will rate him 1000.
Sudhir B.This trip exceeded our expectations and everything about it was wonderful. Romi, the tour manager, Marcello, Gizella, Carols and everyone else made our trip awesome. Thank you Gate 1 for the fond memories from this trip. The Hotel Rio Serrano in particular really stands out as the best experience from this trip along with the two boat trips we took to see the glaciers. Wow is all we can say at the spectacular glaciers!!!
Jayshree M.This trip exceeded our expectations and everything about it was wonderful. Romi, the tour manager, Marcello, Gizella, Carols and everyone else made our trip awesome. Thank you Gate 1 for the fond memories from this trip. The Hotel Rio Serrano in particular really stands out as the best experience from this trip along with the two boat trips we took to see the glaciers. Wow is all we can say at the spectacular glaciers!!!
Deborah W.Our tour manager guide was outstanding phenomenal. I believe he's one of the top best managers that I have ever experience in all my travels. Highly recommend him. George was the best!
Candida L.I just want to let you know what an excellent tour director Constanza is. She really made our trip special and we feel lucky to have had her assigned to our tour. She is friendly, approachable, helpful, informative, and her insights and enthusiasm for the places we visited definitely enhanced our enjoyment. Thank you Connie!
Ellen Z.It was fabulous! One of the best I've taken. Rosana was exceptional as our tour manager. The accommodations were excellent and so was the food. Of course, the landscape was incredible, and I now have unforgettable memories of the places we visited. Thank you!
Tanya G.The tour guide, Nacho, went above and beyond into every area to make sure that the members of his group were taken care of. His attention to detail, knowledge, care for participants, and infectious personality, went above and beyond all my expectations. I have traveled numerous times with Gate 1 And are most highly pleased with Nacho of all of the tour guides I have had. This was an excellent trip, well planned, informational, and highly enjoyable.
Luanne D.We just wanted to say more about our tour manager Virginia. She was very organized. She prepared us VERY WELL for every day of the trip. She went out of her way, for example, taking people shopping that didn't have the right gear for our excursions. She was very easy-going and never showed any frustration, she always had a smile. She was very helpful getting us an Uber for going back to the airport at the end of our trip. She called the driver to give him directions on how to approach the hotel as the street was closed. She did this for others as well who were leaving by Uber. I just can't say enough about her, she deserves a raise!
Deborah F.This was one of the best gate one discovery tours I have been on. Our guide Chris was exceptional.
Monica R.Really enjoyed our trip to Brazil, Argentina and Chile. This was our 18th trip with Gate 1 and it exceeded our expectations. We had a great group of travelers. Can't say enough about our excellent TM, Virginia. She took good care of us, helping all at every turn. She even handed out information on recommended restaurants and things to do in our spare time. She is the best. We are looking forward to our next G1 trip.
Jackie K.On all of our previous tours with Gate1, we have had excellent tour guides but on this tour, our guide Lucas was by far the best we ever had on Gate1 or any other tour we have been on. He is an exceptional employee and you are very fortunate to have him as an employee.
Jerry F.We did the Stay and Play Buenos Aires, Argentina, we really enjoyed the whole trip, had enough time to rest and even did some of our own exploration of the city. Our Tour Guide name is "Sol", she is very knowledgeable about her country Argentina history and their culture and especially about Buenos Aires city. She speaks perfect English that really helps us with communication. She is very helpful with anything we ask, she has a very friendly and lovely personality. We also liked all our Local Tour Guides, and all of your added tours were really good choices. We ate a lot of good food throughout the trip. We had so much fun at the Estancia ranch and especially saw the "horse whisper" technique from the gaucho, the Tango Play, and dinner was the best.
Hue B.The trip was great. This was our 21st trip with Gate 1 and Sole was the best manager we've ever had
Allan G.Just want to add my wife and I Gate 1 experience was exceptional. This in part was made by many things that Gate 1 anticipated and made it much less stressful when travelling for over 18 days. We enjoyed that the staff took care in helping, leading and directing guests. But overall, our satisfaction with the trip was elevated to a 10 by tour managers, Marina and Jimmy, who made the group come together like a family. They are so knowledgeable which made the tours so enjoyable. That is what I wanted, the history of the sites. They are so helpful in listening to all who has questions or problems. Their handling of tours, flights and coach rides are amazing. They are funny and just made each day with them so enjoyable. Overall, my wife and I are impressed with the tour we just went on and probably will join more Gate 1 tours in the future.
Gin L.I just have returned back to the USA following my Gate 1 Travel tour"13 Day Brazil, Argentina, & Chile". Our tour manager Alejandro was superb in making this trip safe & enjoyable for all. He made sure the people in the tour were safe, comfortable throughout & added several extra touches to enhance the excitement of the tour. Communication is very good with Alejandro. If any question came up, the people in the tour could talk to him & resolve any possible issues. We found his English was excellent enabling him to guide us through these countries. I especially appreciated his down to earth explanations of the history of these countries. The other thing about Alejandro is his sense of humor to get us to chuckle & smile.
Carolyn L.My wife and I have travelled quite a bit throughout the world, and we have never used a touring company before. We decided to use one now because we were traveling with my cousin, who was also on this trip, and I have to say this was one of the best trips we have ever taken. The tours, the food, the group and the atmosphere were great, but what made the trip extra special was the tour manager Lucas. I can't say enough what an excellent tour manager he was. Very knowledgeable, informative and very caring about everyone's needs. He always made sure that we were enjoying ourselves and well taken care of. Lucas made this trip very special to us and because of him we are planning another trip next year to Patagonia and Chile. Gate 1 Travel is very lucky to have someone like Lucas.
Wilfredo M.I just got back from our Argentina-Chile-Easter Island trip, and we had an amazing time. Truly the trip of a lifetime. I would like to highlight the impressive work of our tour manager, Ignacio. Ignacio is efficient, organized, methodical in the way he approaches his work. He is also remarkably empathetic. He went above and beyond on this trip, arranging "off-book" excursions for us, notably a trip to see the moai on Easter Island first at sunset and then a few days later at sunrise. He took all of the hassle and stress out of this trip for us. But, more than anything, he was intent on showing us the very best of every single site we visited. And it was very clear to us that he wasn't just "showing us around," he was also actively participating. He was just as awed and filled with wonder as we were. He is a marvel.
Allan B.It was very well organized, and the Tour Manager Sole is always on top of our schedule, time of departure from the hotel, when we need to put our luggage out of our hotel room, tagging our bags prior to departure, getting our boarding passes and many more. I will definitely recommend the tour of Brazil, Argentina and Chile. Thank you very much.
Robert S.I just returned from Gate 1 13 day trip Brazil, Argentina & Chile. The tour was fantastic. We visited places that my husband and me never would visit by ourself. Paola was FANTASTIC, FANTASTIC, FANTASTIC tour manager. She is professional, kind, always help, smart, knowledgeable, friendly with good sense of humor . She even helped, when it wasn't her responsibilities. She is wonderful.
Lyuda S.Just wanted to add that Rosanna was an excellent tour leader. Perhaps the best we have ever had. Very concerned with our safety, comfort, enjoyment and well being. She really worked tirelessly to make sure everything went well for everybody.
Jerry J.I just returned from a Gate1 trip to Santiago and Patagonia. Pablo was a FANTASTIC tour manager. He was professional, kind, knowledgeable, helpful, efficient, smart, friendly and a GREAT tour manager overall. Pablo went ABOVE and BEYOND to help everyone. He is an absolute ASSET to Gate1. Congratulations to you all-- and to Pablo--a WONDERFUL tour manager and a WONDERFUL person. Thank you. GRACIAS. Thank you, Pablo, for making my trip so memorable. I will never forget the trip-- and I will always remember Pablo with fondness.
Thomas B.We could not be happier with EVERY tour that we have been on with Gate 1. This is our 6th tour, and each tour has had an excellent guide. Jorge was personable, compassionate and attentive to all members of our tour to Brazil and Argentina. I will always remember his kindness as well as his ability to keep the tour group organized and on task. When asked, what has been my favorite Gate 1 Tour? I say, the one I'm currently on as I know that I am going to have a fabulous time and make new travel friends. I am currently looking for another tour and it will be another Gate 1 tour. Thank you so much!
Ladonna M.This trip exceeded my expectations. I have always been a bit hesitant about Gate 1 because of the pricing - which is usually much lower than other travel companies - I always thought "you get what you paid for." I was wrong. This was one of the best organized tours I have taken and I have been a world traveler for over 50 years. I am now a bit too old to travel independently and have switched to organized/escorted tours. This trip was first class all the way. Ignacio "Natcho" immediately brought the group together as one team. He was so friendly, helpful, and knowledgeable of Buenos Aires (his home town.) I am usually very punctual but one day I misread the departure time for one of the tours - he called to check on me but said unfortunately the van needed to leave. He said he would leave the directions at the front desk and instructed me to take a cab - which are unbelievably cheap in BA. Everything worked and was able to meet up with the rest of the group. I must also add that my fellow travelers were also very friendly and cooperative. I have friends who use Gate 1 exclusively and I took this trip on their recommendation. Oh I forgot to mention the Alvear Art Hotel. I have never stayed in a place so opulent in my life and they even let me check in hours before check-in time.
Terrence O.


