Contact Us
Contact Us by Email
Please fill out the email form below.
Reservations Center Hours
| Monday - Friday | 9:00 AM - 9:00 PM ET |
| Saturday & Sunday | 9:00 AM - 5:30 PM ET |
Phone
| Within the USA & Canada: | 215-572-7676 |
| International Callers: | 001-215-572-7676 |
| Fax: | 215-886-2228 |
Text Messaging (including WhatsApp)
215-572-7676
Message and data rates may apply
Mailing Address
Reminder that electronic check payments are accepted online.
Gate 1 Travel
455 Maryland Drive
Fort Washington, PA 19034 USA
Assistance While Traveling
The emergency team is available 24 hours a day, 7 days a week and can be reached via phone, text messaging (SMS), or WhatsApp at 215-572-7676.
Contacting us by Email
Please fill out the form below with your questions or comments. Requests are answered in the order they are received and normally within a few business days following receipt. Please include your Reservation Number to help us locate your booking and provide an accurate and faster response. Please do not submit credit card numbers, bank account details, or any other sensitive personal identifiable information.
If you are departing within the next 72 hours, or if you are currently traveling, our emergency team can be reached by phone at 215-572-7676. The team can also be contacted via standard text messaging (SMS) or WhatsApp using the same number, 215-572-7676.
Insurance Inquiries
If you purchased insurance from Gate 1 Travel and need to file a claim or need assistance, please contact Arch Insurance:
For Customer Service Call: 1-844-827-9996
For Emergency Assistance during Your Trip Call: 1-844-827-9991 (From U.S. or Canada) or 1-443-470-7142 (Collect, Worldwide)
Employment
Interested in a career opportunity at Gate 1 Travel? Click here for available positions.