12 Day Czech & Slovak Treasures

From

$2999

Land Only

$4409*

Air & Land

12 Day Czech & Slovak Treasures

From

$2999

Land Only

$4409*

Air & Land



Book Now!

Featured Hotels

(Hotels may vary based on departure day of the week)
Sunday Departure
Radisson Blu Carlton Hotel Bratislava
Hotel Grand Matej Banska Stiavnica
Hotel Solisko Strbske Pleso
Grand Hotel Bellevue Vysoke Tatry
Belassi Hotel Bojnice
Grandhotel Brno Brno
Grandior Hotel Prague
Friday Departure
Radisson Blu Carlton Hotel Bratislava
Hotel Grand Matej Banska Stiavnica
Hotel Solisko Strbske Pleso
Belassi Hotel Bojnice
Grandhotel Brno Brno
Grandior Hotel Prague

Click a Date to Book Online

Click a Date to Book Online

2024 Dates & Prices Single Supplement: $550
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
Fri, May 10  (Sold Out) $3299 $4529*
$3349 $4839*
$3349 $4609*
$3249 $4759*
$3049 $4539*
$2999 $5119*
$3089 $4449*
$3049 $4799*
$3199 $4449*
$3199 $4449*
$3199 $4449*
$3299 $4549*
$3179 $4449*
$3299 $4549*
$3299 $4549*

*Not Included:
Optional tours and gratuities.

Additional Information::
Land only price does not include arrival/departure transfers.

Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.

Is This Trip Right for You?

This moderately active trip covers a fair amount of ground each day. Expect from three to four hours walking every touring day. The pace is moderate, however you will encounter some uneven surfaces, stairs, steps and significant slopes. Some hotels in Banska Stiavnica, Strbske Pleso, and Bojnice are built in the traditional local style and have no air-conditioning. During heat waves, these hotels can become uncomfortable, even at higher elevations. This is a Small Group program. For more information, click here.

Accommodation Details





Room 1


  • Requests are not guaranteed and are subject to each hotel's discretion and availability

Additional Nights

Flight Details



Package Includes

  • Small groups of maximum 22 travelers guaranteed
  • Flights New York-Vienna, Prague-New York
    Other departure cities available. Click on date of departure for selection and prices
  • Airline taxes & fuel surcharges
  • 10 nights accommodations
    • 2 nights Bratislava
    • 1 night Banska Stiavnica
    • 2 nights Strbske Pleso
    • 1 night Bojnice
    • 2 nights Brno
    • 2 nights Prague
  • Hotel taxes, fees & service charges
  • Hotel porterage
  • All transfers included only with airfare purchase on package arrival & departure dates†
  • 19 meals: 10 breakfasts, 2 lunches, 7 dinners
  • Sightseeing per itinerary in modern air-conditioned vehicles
  • Services of local English-speaking tour manager throughout
  • Comprehensive, guided sightseeing and entrance fees per itinerary
  • Active itinerary with unique cultural features

Tour Highlights

Thanks to our small group size, we can get to the heart of our destination, visit places that other tours miss, and get to know the locals.

  • A walking tour of Bratislava's historic Old Town with its winding lanes and medieval courtyards
  • Enjoy a home-hosted visit in Bratislava, a unique opportunity to learn about the local values and traditions
  • Explore the striking medieval town of Banska Stiavnica, a UNESCO World Heritage Site
  • Visit Banska Bystrica, a copper mining town, nestled in the Low Tatras Mountain range
  • Ride a cable car to the second highest point in Slovakia - Lomnicky Peak, at an altitude of 8641 ft
  • Marvel at the tallest wooden altar in the world, housed in the Basilica of St. James in Levoca
  • Tour fairy-tale Bojnice Castle, one of the most romantic castles in Central Europe
  • Discover the history, modern architecture and culture, during your city tour of Brno
  • Explore the sprawling Punkva Caves, one of the best-known of the Moravian Karst
  • Visit Porta Coeli Convent, a unique Cistercian convent from the 13th century
  • Tour the capital of the Czech Republic, Prague, "The City of a Thousand Spires"
  • Pay homage to the victims of the Holocaust during your visit of Terezin Concentration Camp

†Transfers are available for purchase for land only or on alternative flight dates

Is This Trip Right for You?

This moderately active trip covers a fair amount of ground each day. Expect from three to four hours walking every touring day. The pace is moderate, however you will encounter some uneven surfaces, stairs, steps and significant slopes. Some hotels in Banska Stiavnica, Strbske Pleso, and Bojnice are built in the traditional local style and have no air-conditioning. During heat waves, these hotels can become uncomfortable, even at higher elevations. This is a Small Group program. For more information, click here.
Book Now!
{{fromName}} wanted to share this vacation with you! Message: {{message}} Package Url : https://www.gate1travel.com/small-groups/small-group/2024/central-europe-tours-12dhceu24.aspx This message was sent by {{fromEmail}} at Apr 18, 2024 at 12:25 PM

DAY 1, Sunday - Depart for Austria
Depart on your flight to Vienna, Austria

DAY 2, Monday - Arrive in Vienna and Transfer to Bratislava
Arrive in Vienna and transfer to your hotel in Bratislava, capital of Slovakia, set on the Danube by the border of Austria and Hungary. The city has undergone a major revitalization and now flourishes as one of Europe's newest capitals. Spend the rest of the day at leisure. Tonight, attend an orientation meeting with your Tour Manager at approximately 6 PM, followed by dinner at the hotel. We recommend that you select flights which arrive no later than 4 PM
Overnight: Bratislava
Meals: Dinner

DAY 3, Tuesday - Bratislava City Tour, Home Hosted Visit
This morning's sightseeing will include a walking tour of Bratislava's historic Old Town, nestled between the steep Castle Hill and the Danube River. View the elegant pale pink and white Primatial Square, with its Renaissance fountain and the Old Town Hall, dating from the 15th century. Learn about Bratislava's long and turbulent history, as you stroll along the Old Town. Continue to Franciscan Square, named after its 18th century Franciscan church and monastery. Pass by Mirbach Palace, a Rococo style residence dating from 1770 that houses permanent exhibitions of the Bratislava City Gallery. Afterward, visit the 15th century St Martin's Cathedral, Bratislava's biggest church. During the Ottoman occupation of Budapest, the church served as the coronation site for Hungarian kings. In the afternoon, travel by public tram to a residential area for a home hosted visit. Sip coffee or tea with your hosts and experience a unique opportunity to learn about their values and traditions. Afterward, take a tour of the neighborhood to observe local life
Overnight: Bratislava
Meals: Breakfast

DAY 4, Wednesday - Medieval Banska Stiavnica
Head east to the historic mining town of Banska Stiavnica in central Slovakia. The town was established in the 13th century, although evidence of mining dates back to the Neolithic period, making it the oldest mining town in Slovakia. Upon arrival, embark on a walking tour of the striking medieval town, a UNESCO World Heritage Site. View the Holy Trinity Square, the Gothic style St. Catherine Church, and the impressive Holy Trinity Column, built as a gratitude for the retreat of the plague epidemic in the years 1710 - 1711. Learn more about the town's fascinating history and discover its rich mining heritage. Afterward, check into the hotel and spend time at leisure before tonight's dinner at a local restaurant
Overnight: Banska Stiavnica
Meals: Breakfast, Dinner

DAY 5, Thursday - Banska Bystrica, 'Krcma' Slovak Pub, Strbske Pleso
Today, drive northeast towards Banska Bystrica, a copper mining town, that was part of the exclusive trio of the richest central Slovakian mining towns, nestled in the Low Tatras Mountain range. Explore the town's important historic center. View the central SNP square, the slender Clock tower, that was built in 1552 as part of the town prison and St. Francis Xavier Cathedral. On the southern end of the square, admire the well preserved Thurzo's House, a nobleman's mansion, with an architectural mix of Gothic, Renaissance and Baroque style. Proceed to the Namestie Stefana Moyzesa square flanked by buildings that once formed the town castle, built in the 12th and 13th centuries. Later, meet with a local student and hear about the education system and life today in Slovakia. Continue the tour with tasting of locally produced beer during your visit at a local 'Krcma' Slovak Pub, followed by lunch at a local restaurant. Then, head to picturesque Strbske Pleso, a village located on the southern bank of a glacial lake of the same name in the High Tatra Mountains. After checking into your hotel, take an orientation walk of the village followed by dinner at the hotel
Overnight: Strbske Pleso
Meals: Breakfast, Lunch, Dinner

DAY 6, Friday - Tatranska Lomnica, Cable Car Ride to Lomnicky Stit, Spis Castle, Levoca
A spectacular drive this morning to Tatranska Lomnica, a recreational town, located in the heart of the High Tatras Mountains that form a natural border between Slovakia and Poland. It is the tallest mountain range within the Carpathian Mountains with 25 peaks often called "the smallest alpine mountains in Europe". Ride a cable car* all the way up to the second highest point in Slovakia - Lomnicky Stit at 8641 feet above sea level. Weather permitting, experience a unique panoramic view of the area. In the afternoon, journey to the charming 13th century town of Levoca, one of the best preserved medieval towns in Slovakia. En route, view Spis Castle, Slovakia's largest medieval fortress. Upon arrival in Levoca, embark on a walking tour of the historic center. Stroll along the narrow cobbled streets, view the old city walls, the Renaissance Town Hall, and striking townhouses. Visit the 14th century Roman Catholic Church of St. James. Its interior features the tallest wooden altar in the world standing at 61 feet high, carved by Master Paul of Levoca. Afterward, return to Strbske Pleso
*Cable car ride is weather dependent.
Overnight: Strbske Pleso
Meals: Breakfast

DAY 7, Saturday - Bojnice Castle
Depart Strbske Pleso for the small spa town of Bojnice with its picturesque wooden cabins and paintings on the walls. Here, visit fairy-tale Bojnice Castle, perched on a travertine hill above the town. From the original 12th century fortification, only the foundations remain. A reconstruction during the early 20th century by the Palffy, a Hungarian noble family that drew inspiration from the castles of France's Loire Valley, transformed Bojnice Castle to its present Neo-Baroque splendour. Currently the castle houses a museum of art and history. The exhibition contains the original furniture, various artifacts and paintings like the most valuable late Gothic alterpiece of Bojnice collection by Italian artist Nardo di Cione Ortagna from the mid-14th century. Afterward, spend time at leisure. Tonight, have dinner at a local restaurant
Overnight: Bojnice
Meals: Breakfast, Dinner

DAY 8, Sunday - Explore Brno
Today's journey takes you to Brno, the second largest city in the Czech Republic, and former capital of Moravia, located on the eastern foothills of the Bohemian-Moravian Highlands. Discover the history, modern architecture and culture of Brno during your city tour. View Spilberk Castle, dominating the skyline of Brno, built on a hill directly above the city's historic center in the mid-13th century as a seat for rulers of Moravia. In the heart of the city admire the imposing Neo-Gothic Cathedral of St. Peter & Paul. After, check into your hotel and spend time at leisure before dinner tonight
Overnight: Brno
Meals: Breakfast, Dinner

DAY 9, Monday - Punkva Caves, Porta Coeli Convent, Pernstejn Castle
Depart Brno for a drive north to the Punkva Caves, one of the best-known of the Moravian Karst. Delve into the sprawling caves, a protected nature reserve with more than 1100 caves and gorges. Take the shuttle to reach the cave entrance. Journey inside the caves and board a boat to float down the underground Punkva River. Pass through narrow caverns that open into rock pools accented by rising stalagmite columns and hanging stalactite composed of limestone. After your boat ride, take a cable car and ascend to viewing platforms for a peek into the 450 foot deep gorge of the Macocha Abyss. After lunch, drive to Porta Coeli, a unique convent complex from the 13th century, where a community of Cistercian nuns still lives. View the richly decorated Gothic portal of the Basilica, the chapter hall, and cloister. Next, visit the impressive Pernštejn Castle*, known as the marble castle because of the marble-like stone used to frame its doors and windows. It was founded in the 13th century and served as the seat of the powerful lords of Pernštejn. Return to Brno and spend your evening at leisure
*For October departures, visit to Pernstejn Castle is not available
Overnight: Brno
Meals:Breakfast, Lunch

DAY 10, Tuesday - Prague City Tour, Cooking Lesson
Travel through Southern Bohemia to the Czech capital, Prague, "The City of a Thousand Spires." Upon arrival, take a walking tour of Prague to the picturesque Lesser Town (Malá Strana) also known as the Little Quarter, with its ancient burgher houses and quaint side streets. Admire breathtaking views as you cross the 14th century Charles Bridge, with its 30 Baroque statues of various saints, one of Europe's oldest stone bridges, to the Old Town, the medieval center of Prague. Explore the cobbled streets around Old Town Square and stroll into the Jewish Quarter, once the largest Jewish ghetto in Europe. View the white stucco St. Nicholas Church, the world-famous Astronomical Clock, and Town Hall. Tonight, participate in a culinary lesson led by a skilled chef. Follow a step-by-step preparation of your dinner and savor the delectable results
Overnight: Prague
Meals: Breakfast, Dinner

DAY 11, Wednesday - Terezin
Morning visit to the site of the Nazi concentration camp at Terezin, a place of suffering and inhumanity for over 150,000 prisoners. Upon arrival, walk to the camp's ghettos where more than 35,000 Jews lost their lives and learn the history behind one of the largest camps in the Czech Republic. Afterward, pay homage to the thousands of the camp's victims at the Terezin Memorial. Continue to the Ghetto Museum, which was originally built as school to view historical exhibitions that will enhance your understanding of the Holocaust. Share memories of your trip during dinner and bid goodbye to your Tour Manager
Overnight: Prague
Meals: Breakfast, Dinner

DAY 12, Tuesday - Depart the Czech Republic
Transfer to the airport for your departure flight
Meals: Breakfast

DAY 1, Friday - Depart for Austria
Depart on your flight to Vienna, Austria

DAY 2, Saturday - Arrive in Vienna and Transfer to Bratislava
Arrive in Vienna and transfer to your hotel in Bratislava, capital of Slovakia, set on the Danube by the border of Austria and Hungary. The city has undergone a major revitalization and now flourishes as one of Europe's newest capitals. Spend the rest of the day at leisure. Tonight, attend an orientation meeting with your Tour Manager at approximately 6 PM, followed by dinner at the hotel. We recommend that you select flights which arrive no later than 4 PM
Overnight: Bratislava
Meals: Dinner

DAY 3, Sunday - Bratislava City Tour, Home Hosted Visit
This morning's sightseeing will include a walking tour of Bratislava's historic Old Town, nestled between the steep Castle Hill and the Danube River. View the elegant pale pink and white Primatial Square, with its Renaissance fountain and the Old Town Hall, dating from the 15th century. Learn about Bratislava's long and turbulent history, as you stroll along the Old Town. Continue to Franciscan Square, named after its 18th century Franciscan church and monastery. Pass by Mirbach Palace, a Rococo style residence dating from 1770 that houses permanent exhibitions of the Bratislava City Gallery. Afterward, visit the 15th century St Martin's Cathedral, Bratislava's biggest church. During the Ottoman occupation of Budapest, the church served as the coronation site for Hungarian kings. In the afternoon, travel by public tram to a residential area for a home hosted visit. Sip coffee or tea with your hosts and experience a unique opportunity to learn about their values and traditions. Afterward, take a tour of the neighborhood to observe local life
Overnight: Bratislava
Meals: Breakfast

DAY 4, Monday - Medieval Banska Stiavnica
Head east to the historic mining town of Banska Stiavnica in central Slovakia. The town was established in the 13th century, although evidence of mining dates back to the Neolithic period, making it the oldest mining town in Slovakia. Upon arrival, embark on a walking tour of the striking medieval town, a UNESCO World Heritage Site. View the Holy Trinity Square, the Gothic style St. Catherine Church, and the impressive Holy Trinity Column, built as a gratitude for the retreat of the plague epidemic in the years 1710 - 1711. Learn more about the town's fascinating history and discover its rich mining heritage. Afterward, check into the hotel and spend time at leisure before tonight's dinner at a local restaurant
Overnight: Banska Stiavnica
Meals: Breakfast, Dinner

DAY 5, Tuesday - Banska Bystrica, 'Krcma' Slovak Pub, Strbske Pleso
Today, drive northeast towards Banska Bystrica, a copper mining town, that was part of the exclusive trio of the richest central Slovakian mining towns, nestled in the Low Tatras Mountain range. Explore the town's important historic center. View the central SNP square, the slender Clock tower, that was built in 1552 as part of the town prison and St. Francis Xavier Cathedral. On the southern end of the square, admire the well preserved Thurzo's House, a nobleman's mansion, with an architectural mix of Gothic, Renaissance and Baroque style. Proceed to the Namestie Stefana Moyzesa square flanked by buildings that once formed the town castle, built in the 12th and 13th centuries. Later, meet with a local student and hear about the education system and life today in Slovakia. Continue the tour with tasting of locally produced beer during your visit at a local 'Krcma' Slovak Pub, followed by lunch at a local restaurant. Then, head to picturesque Strbske Pleso, a village located on the southern bank of a glacial lake of the same name in the High Tatra Mountains. After checking into your hotel, take an orientation walk of the village followed by dinner at the hotel
Overnight: Strbske Pleso
Meals: Breakfast, Lunch, Dinner

DAY 6, Wednesday - Tatranska Lomnica, Cable Car Ride to Lomnicky Stit, Spis Castle, Levoca
A spectacular drive this morning to Tatranska Lomnica, a recreational town, located in the heart of the High Tatras Mountains that form a natural border between Slovakia and Poland. It is the tallest mountain range within the Carpathian Mountains with 25 peaks often called "the smallest alpine mountains in Europe". Ride a cable car* all the way up to the second highest point in Slovakia - Lomnicky Stit at 8641 feet above sea level. Weather permitting, experience a unique panoramic view of the area. In the afternoon, journey to the charming 13th century town of Levoca, one of the best preserved medieval towns in Slovakia. En route, view Spis Castle, Slovakia's largest medieval fortress. Upon arrival in Levoca, embark on a walking tour of the historic center. Stroll along the narrow cobbled streets, view the old city walls, the Renaissance Town Hall, and striking townhouses. Visit the 14th century Roman Catholic Church of St. James. Its interior features the tallest wooden altar in the world standing at 61 feet high, carved by Master Paul of Levoca. Afterward, return to Strbske Pleso
*Cable car ride is weather dependent.
Overnight: Strbske Pleso
Meals: Breakfast

DAY 7, Thursday - Bojnice Castle
Depart Strbske Pleso for the small spa town of Bojnice with its picturesque wooden cabins and paintings on the walls. Here, visit fairy-tale Bojnice Castle, perched on a travertine hill above the town. From the original 12th century fortification, only the foundations remain. A reconstruction during the early 20th century by the Palffy, a Hungarian noble family that drew inspiration from the castles of France's Loire Valley, transformed Bojnice Castle to its present Neo-Baroque splendour. Currently the castle houses a museum of art and history. The exhibition contains the original furniture, various artifacts and paintings like the most valuable late Gothic alterpiece of Bojnice collection by Italian artist Nardo di Cione Ortagna from the mid-14th century. Afterward, spend time at leisure. Tonight, have dinner at a local restaurant
Overnight: Bojnice
Meals: Breakfast, Dinner

DAY 8, Friday - Explore Brno
Today's journey takes you to Brno, the second largest city in the Czech Republic, and former capital of Moravia, located on the eastern foothills of the Bohemian-Moravian Highlands. Discover the history, modern architecture and culture of Brno during your city tour. View Spilberk Castle, dominating the skyline of Brno, built on a hill directly above the city's historic center in the mid-13th century as a seat for rulers of Moravia. In the heart of the city admire the imposing Neo-Gothic Cathedral of St. Peter & Paul. After, check into your hotel and spend time at leisure before dinner tonight
Overnight: Brno
Meals: Breakfast, Dinner

DAY 9, Saturday - Punkva Caves, Porta Coeli Convent, Pernstejn Castle
Depart Brno for a drive north to the Punkva Caves, one of the best-known of the Moravian Karst. Delve into the sprawling caves, a protected nature reserve with more than 1100 caves and gorges. Take the shuttle to reach the cave entrance. Journey inside the caves and board a boat to float down the underground Punkva River. Pass through narrow caverns that open into rock pools accented by rising stalagmite columns and hanging stalactite composed of limestone. After your boat ride, take a cable car and ascend to viewing platforms for a peek into the 450 foot deep gorge of the Macocha Abyss. After lunch, drive to Porta Coeli, a unique convent complex from the 13th century, where a community of Cistercian nuns still lives. View the richly decorated Gothic portal of the Basilica, the chapter hall, and cloister. Next, visit the impressive Pernštejn Castle*, known as the marble castle because of the marble-like stone used to frame its doors and windows. It was founded in the 13th century and served as the seat of the powerful lords of Pernštejn. Return to Brno and spend your evening at leisure
*For October departures, visit to Pernstejn Castle is not available
Overnight: Brno
Meals:Breakfast, Lunch

DAY 10, Sunday - Prague City Tour, Cooking Lesson
Travel through Southern Bohemia to the Czech capital, Prague, "The City of a Thousand Spires." Upon arrival, take a walking tour of Prague to the picturesque Lesser Town (Malá Strana) also known as the Little Quarter, with its ancient burgher houses and quaint side streets. Admire breathtaking views as you cross the 14th century Charles Bridge, with its 30 Baroque statues of various saints, one of Europe's oldest stone bridges, to the Old Town, the medieval center of Prague. Explore the cobbled streets around Old Town Square and stroll into the Jewish Quarter, once the largest Jewish ghetto in Europe. View the white stucco St. Nicholas Church, the world-famous Astronomical Clock, and Town Hall. Tonight, participate in a culinary lesson led by a skilled chef. Follow a step-by-step preparation of your dinner and savor the delectable results
Overnight: Prague
Meals: Breakfast, Dinner

DAY 11, Monday - Terezin
Morning visit to the site of the Nazi concentration camp at Terezin, a place of suffering and inhumanity for over 150,000 prisoners. Upon arrival, walk to the camp's ghettos where more than 35,000 Jews lost their lives and learn the history behind one of the largest camps in the Czech Republic. Afterward, pay homage to the thousands of the camp's victims at the Terezin Memorial. Continue to the Ghetto Museum, which was originally built as school to view historical exhibitions that will enhance your understanding of the Holocaust. Share memories of your trip during dinner and bid goodbye to your Tour Manager
Overnight: Prague
Meals: Breakfast, Dinner

DAY 12, Tuesday - Depart the Czech Republic
Transfer to the airport for your departure flight
Meals: Breakfast

Book Now!
Discovery Tours itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
Book your Optional Tours before you travel. See more, save time, save money.
  • Tours purchased while travelling may cost an extra 10% or more
  • Tours often sell out. Avoid disappointment
  • Save your cash. Credit card processing may not be possible locally
  • Travel insurance only covers services purchased prior to departure
  • Book Online or call to book these tours up to 1 week before your departure
  • The day the optionals operate varies by the day of the week

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Czech Republic: Health Insurance - There is a law requiring tourists traveling to the Czech Republic to have insurance with coverage of $35,000. However this law is not really enforced in practice. A health insurance card or an internationally recognized credit card with health insurance included will generally be accepted as proof of insurance to enter the Republic

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Czech Republic - Spring and Autumn: 25-70°F; Summer: 50-85°F; Winter: 10-35°F. Temperatures vary significantly within the country, with Brno and Ostrava having substantially more extreme temperature ranges compared to Prague and Plzen. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Czech Republic Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#central-europe-weather.

Slovakia - Spring and Autumn: 40–60°F; Summer: 60–80°F; Winter: 25–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

CENTRAL EUROPE: Books
The Eclipse of the Crescent Moon or Slave of the Huns by Géza Gárdonyi
A Modern Midas: A Romance by Mór Jókai
Fatelessness by Imre Kertész
How to be an Alien or How to be Poor by George Mikes
Csardas by Diane Pearson
Who Loves You Like This by Edith Bruck
Darkness at Noon by Arthur Koestler
Kasztner's Train by Anna Porter
Imprimatur or Secretum or Veritas by Monaldi & Sorti
Europe 101: History and Art for the Traveler by Rick Steves and Gene Openshaw
The Bridge at Andau by James A. Michener
I Served the King of England or Bambini di Praga 1947 by Bohumil Hrabal
Franz Kafka and Prague by Harald Salfellner
The Unbearable Lightness of Being by Milan Kundera
Old Czech Legends by Alois Jirásek
The Golem by Gustav Meyrink
The Metamorphosis by Franz Kafka
The Good Soldier Svejk by Jaroslav Hašek

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely receive a mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure, small galleys, tiny ovens and precooked food. We suggest simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $12 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $7 per person per day, US $4 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $7 per person per day of sightseeing, US $4 per half day
Hotel porters and wait staff: Included

Czech Republic - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. Taxi drivers do not expect gratuities and rounding up the fare is usually sufficient.

Slovakia - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Czech Republic - The Czech Koruna is the currency of the Czech Republic.

Slovakia - The Euro is the currency of Slovakia.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Czech Republic - Some favorite souvenirs include Bohemian glass or crystal, porcelain, pottery, exquisite Christmas ornaments, and fine lace and embroidery work. Craftsmen and artisans often form associations and run their own retail stores, where you can often find high quality workmanship. Jewelry incorporating semi-precious stones, especially garnets, is another Czech specialty.

Slovakia - Items of particular interest include Bohemian crystal, fine wines and liquors, dolls in folk costume, embroidery, hand-cast metal works, ceramic figurines, and carved wooden toys. High quality clothing and antiques are also very popular. Shops are usually open weekdays from 9:00 a.m. until 6:00 p.m. with shorter hours on Saturdays. Malls in larger cities are open all week.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Czech Republic
  • Ambulance/Medical: 112 or 155
  • Fire: 150
  • Police: 158

Slovakia
  • Ambulance: 155
  • Fire: 150
  • Police: 158

Languages
Czech Republic - Czech is the local language. German and limited English are generally spoken in tourist areas.

Slovakia - Slovak is the local language. German and limited English are generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Czech Republic - The voltage used is 220 volts.

Slovakia - The voltage used is 220 volts.

Code of Conduct
Czech Republic - Dress should be conservatively casual. Normal courtesies should be observed. Please note that punctuality is important, and if you arrive late at the theater or opera, you may be denied entrance.

Slovakia - Shaking hands is a standard form of greeting. Conservative casual dress is appropriate and normal courtesies should be observed.

Meals & Dietary Requests
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Czech Republic

Holidays 2024

Jan 1: New Year's Day
Mar 29: Good Friday
Mar 31: Easter
Apr 1: Easter Monday
May 1: Labor Day
May 8: Liberation Day
Jul 5: Saints Cyril and Methodius
Jul 6: Jan Hus Day
Sep 28: St. Wenceslas Day (Czech Statehood Day)
Oct 28: Independent Czechoslovak Day
Nov 17: Struggle for Freedom and Democracy Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays 2025

Jan 1: New Year's Day
Apr 18: Good Friday
Apr 20: Easter
Apr 21: Easter Monday
May 1: Labor Day
May 8: Liberation Day
Jul 5: Saints Cyril and Methodius
Jul 6: Jan Hus Day
Sep 28: St. Wenceslas Day (Czech Statehood Day)
Oct 28: Independent Czechoslovak Day
Nov 17: Struggle for Freedom and Democracy Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays - Slovakia

Holidays 2024

Jan 1: New Year's Day
Jan 1: Day of the Establishment of the Republic
Jan 6: Feast of the Epiphany
Mar 29: Good Friday
Mar 31: Easter
Apr 1: Easter Monday
May 1: Labor Day
May 8: Day of Victory over Fascism
Jul 5: Saints Cyril & Methodius Day
Aug 29: Slovak National Uprising Anniversary
Sep 1: Day of the Constitution of the Slovak Republic
Sep 15: Day of Our Lady of Sorrows
Nov 1: All Saints' Day
Nov 17: Struggle for Freedom and Democracy Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays 2025

Jan 1: New Year's Day
Jan 1: Day of the Establishment of the Republic
Jan 6: Feast of the Epiphany
Apr 18: Good Friday
Apr 20: Easter
Apr 21: Easter Monday
May 1: Labor Day
May 8: Day of Victory over Fascism
Jul 5: Saints Cyril & Methodius Day
Aug 29: Slovak National Uprising Anniversary
Sep 1: Day of the Constitution of the Slovak Republic
Sep 15: Day of Our Lady of Sorrows
Nov 1: All Saints' Day
Nov 17: Struggle for Freedom and Democracy Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

Example:
To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555


WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.


Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Czech Republic: Health Insurance - There is a law requiring tourists traveling to the Czech Republic to have insurance with coverage of $35,000. However this law is not really enforced in practice. A health insurance card or an internationally recognized credit card with health insurance included will generally be accepted as proof of insurance to enter the Republic

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • No Smoking of any kind (medical or recreational) is allowed on any transportation that is exclusively provided by Gate 1. This includes e-cigarettes, e-cigars or any other smoking device. Furthermore, some countries heavily regulate the public use and possession of cigarettes (including e-cigarettes and vape pens) which could include their complete ban. Please check the regulation for the destinations you plan on traveling to prior to departure.
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Czech Republic - Spring and Autumn: 25-70°F; Summer: 50-85°F; Winter: 10-35°F. Temperatures vary significantly within the country, with Brno and Ostrava having substantially more extreme temperature ranges compared to Prague and Plzen. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

Czech Republic Average Temperatures: www.gate1travel.com/weather/europe/default.aspx#central-europe-weather.

Slovakia - Spring and Autumn: 40–60°F; Summer: 60–80°F; Winter: 25–40°F. Bring comfortable walking shoes, a sweater, clothes you can layer and an all-weather jacket. Some religious sites may require modest dress to enter (no shorts, short skirts, or sleeveless tops).

About Drones
Unmanned Aerial Vehicles (UAV) or "drone" technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

CENTRAL EUROPE: Books
The Eclipse of the Crescent Moon or Slave of the Huns by Géza Gárdonyi
A Modern Midas: A Romance by Mór Jókai
Fatelessness by Imre Kertész
How to be an Alien or How to be Poor by George Mikes
Csardas by Diane Pearson
Who Loves You Like This by Edith Bruck
Darkness at Noon by Arthur Koestler
Kasztner's Train by Anna Porter
Imprimatur or Secretum or Veritas by Monaldi & Sorti
Europe 101: History and Art for the Traveler by Rick Steves and Gene Openshaw
The Bridge at Andau by James A. Michener
I Served the King of England or Bambini di Praga 1947 by Bohumil Hrabal
Franz Kafka and Prague by Harald Salfellner
The Unbearable Lightness of Being by Milan Kundera
Old Czech Legends by Alois Jirásek
The Golem by Gustav Meyrink
The Metamorphosis by Franz Kafka
The Good Soldier Svejk by Jaroslav Hašek

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

Check-In
If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely receive a mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure, small galleys, tiny ovens and precooked food. We suggest simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Transfers
Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Hotels
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Gratuities
Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Escorted Tours

Tour Manager (Coordinator; may or may not act as a guide): US $12 per person per day
Driver (Provides chauffeur services and limited assistance with luggage) : US $7 per person per day, US $4 per half day
Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $7 per person per day of sightseeing, US $4 per half day
Hotel porters and wait staff: Included

Czech Republic - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge. Taxi drivers do not expect gratuities and rounding up the fare is usually sufficient.

Slovakia - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists. Restaurant bills often include a service charge.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

Currency
We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Czech Republic - The Czech Koruna is the currency of the Czech Republic.

Slovakia - The Euro is the currency of Slovakia.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Shopping
Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Czech Republic - Some favorite souvenirs include Bohemian glass or crystal, porcelain, pottery, exquisite Christmas ornaments, and fine lace and embroidery work. Craftsmen and artisans often form associations and run their own retail stores, where you can often find high quality workmanship. Jewelry incorporating semi-precious stones, especially garnets, is another Czech specialty.

Slovakia - Items of particular interest include Bohemian crystal, fine wines and liquors, dolls in folk costume, embroidery, hand-cast metal works, ceramic figurines, and carved wooden toys. High quality clothing and antiques are also very popular. Shops are usually open weekdays from 9:00 a.m. until 6:00 p.m. with shorter hours on Saturdays. Malls in larger cities are open all week.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.


Local Emergency Phone Numbers
Czech Republic
  • Ambulance/Medical: 112 or 155
  • Fire: 150
  • Police: 158

Slovakia
  • Ambulance: 155
  • Fire: 150
  • Police: 158

Languages
Czech Republic - Czech is the local language. German and limited English are generally spoken in tourist areas.

Slovakia - Slovak is the local language. German and limited English are generally spoken in tourist areas.

Electricity
Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Czech Republic - The voltage used is 220 volts.

Slovakia - The voltage used is 220 volts.

Code of Conduct
Czech Republic - Dress should be conservatively casual. Normal courtesies should be observed. Please note that punctuality is important, and if you arrive late at the theater or opera, you may be denied entrance.

Slovakia - Shaking hands is a standard form of greeting. Conservative casual dress is appropriate and normal courtesies should be observed.

Meals & Dietary Requests
Included meals are based on the restaurant's set menu or buffet and usually represent local cuisine. Vegetarian meals are available in most locations, while vegan, protein-rich or gluten-free menus are rare. Special dietary requests, which must be selected in the passenger details section of your reservation, cannot be guaranteed. We are unable to provide meals in accordance with strict religious requirements, such as Kosher or Halal, nor can we accommodate specifically salt-free, high-protein or low-carb meals.

Holidays
On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Czech Republic

Holidays 2024

Jan 1: New Year's Day
Mar 29: Good Friday
Mar 31: Easter
Apr 1: Easter Monday
May 1: Labor Day
May 8: Liberation Day
Jul 5: Saints Cyril and Methodius
Jul 6: Jan Hus Day
Sep 28: St. Wenceslas Day (Czech Statehood Day)
Oct 28: Independent Czechoslovak Day
Nov 17: Struggle for Freedom and Democracy Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays 2025

Jan 1: New Year's Day
Apr 18: Good Friday
Apr 20: Easter
Apr 21: Easter Monday
May 1: Labor Day
May 8: Liberation Day
Jul 5: Saints Cyril and Methodius
Jul 6: Jan Hus Day
Sep 28: St. Wenceslas Day (Czech Statehood Day)
Oct 28: Independent Czechoslovak Day
Nov 17: Struggle for Freedom and Democracy Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays - Slovakia

Holidays 2024

Jan 1: New Year's Day
Jan 1: Day of the Establishment of the Republic
Jan 6: Feast of the Epiphany
Mar 29: Good Friday
Mar 31: Easter
Apr 1: Easter Monday
May 1: Labor Day
May 8: Day of Victory over Fascism
Jul 5: Saints Cyril & Methodius Day
Aug 29: Slovak National Uprising Anniversary
Sep 1: Day of the Constitution of the Slovak Republic
Sep 15: Day of Our Lady of Sorrows
Nov 1: All Saints' Day
Nov 17: Struggle for Freedom and Democracy Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Holidays 2025

Jan 1: New Year's Day
Jan 1: Day of the Establishment of the Republic
Jan 6: Feast of the Epiphany
Apr 18: Good Friday
Apr 20: Easter
Apr 21: Easter Monday
May 1: Labor Day
May 8: Day of Victory over Fascism
Jul 5: Saints Cyril & Methodius Day
Aug 29: Slovak National Uprising Anniversary
Sep 1: Day of the Constitution of the Slovak Republic
Sep 15: Day of Our Lady of Sorrows
Nov 1: All Saints' Day
Nov 17: Struggle for Freedom and Democracy Day
Dec 24: Christmas Eve
Dec 25: Christmas Day
Dec 26: St. Stephen's Day
Dec 31: New Year's Eve

Majestic Balkans, October 2023
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I am just back from a discovery tour of the Balkans. Nicola was our guide. I just wanted to say this really was a fantastic trip. He did an outstanding job. The sites we visited were all well done. The hotels were good and the food was very good. I have done event planning for a number of years and know that it is a lot of work to pull these things off. Our guide made it look very easy. I think Gate 1 has these trips down to the science. Thank you very much for a great vacation.

Christopher B.
Majestic Balkans, September 2023
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The Majestic Balkans trip was like walking into an ancient history book with so many sites to see. Our local guides provided unique and informative insights, and our tour manager Ana was outstanding! Ana's knowledge about each country we visited was superb. Her humor, lively conversation and enthusiasm kept our small group engaged, and, by the end of our travels, brought us together like an extended family.

Annemarie M.
Majestic Balkans, September 2023
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I can not say enough WONDERFUL things about our tour manager, Ana Maria. She was simply DELIGHTFUL! Always concerned with our safety. Ever helpful for suggestions for our free time (restaurants, parks, museums, etc.). Everything you could want in a tour manager - she was GREAT!. In addition, our driver, Jellico, was extraordinary! How he kept so calm during such intense driving situations I will never know, but he thankfully transported us safely from destination to destination!! Our local guides were also exceptional, even surpassing prior Gate 1 local guide experiences. I have already recommended this tour to my friends!

Troy M.
Majestic Balkans, September 2023
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The Majestic Balkans tour was fantastic in every way and it really exceeded my expectation. This tour was full of historical facts and archeological sites, along with the modern day versions of each country. It is a perfect way to learn about Romania, Bulgaria, North Macedonia, and Albania. These countries have come a long way. They are all vibrant, affordable and offer a great travel experience. The itinerary is well organized with professional choice of comfortable hotels, historical places to visit, good local food experience and most of all, excellent local guides who shared knowledge and love for their native countries. Our tour manager, Patricia, was competent, accessible, and highly professional. She managed the tour with perfect pace, not rushed in any of the stops, and gave us perfect amount of time on our own to explore. Our driver was very experienced. He showed his skills on high mountain roads, as well as in cities crowded with vehicles and crazy drivers. His control of a 40-foot coach throughout the small serpentine roads of the 4 countries was amazing. This trip made me want to go back to each of these four countries to explore more. I found North Macedonia fabulous and completely surprising. It is a tour to be remembered for a lifetime. I would highly recommend this tour!

Helen C.
Majestic Balkans, September 2023
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I feel it necessary to tell you how fantastic the tour guide, Mira, is and how lucky Gate1 is to have her! Mira is one of the best guides I've ever encountered during my travels. She is knowledgeable, funny, has great stories and was genuinely concerned about every member in our group. She was not just a tour guide, but a member of our travel group. She made time to get to know each and every person and truly cared about their experience. I feel lucky to know her as traveling to destinations are just a part of travel, but the people and experiences you have with them, really make memories that last.

Sharlene K.
12 Day Czech & Slovak Treasures, September 2023
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Absolutely fabulous. Katerina and the driver were both excellent, and went out of their way to make sure everything was better that expected in so many ways. There was always a smile on their faces and in their voices. The Czech Republic and Slovakia are beautiful countries, everything was so clean and well cared for. The scenery, especially in the mountains was spectacular. The hotels were all great and in wonderful locations. The included meals were all good and fun. I will highly recommend this tour to my friends and acquaintances ( and possibly some strangers ).

Joan J.
12 Day Czech & Slovak Treasures, August 2023
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I had the wonderful trip that I expected from Discovery Tours-great tour director, unbelievable sights, delicious food.

Edith W.
Majestic Balkans, July 2023
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The Majestic Balkans was a great trip and Ana was the best tour guide that we ever had (all of the tour guides have been very good), this being our fifth Gate 1 Discovery.

Richard Z.
12 Day Czech & Slovak Treasures, June 2023
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Terrific tour for several reasons: number of participants and all congenial, interesting, ready to share photos, pay for refreshments, assist as needed and just all fun. Our guide, Martina, was the best. Having Boris also added to our pleasure as he was supportive, interesting and a pleasure to be around him. Many of the individual guides were also great presenters with informative talks. Thank you. The tour itself selected interesting aspects of Slovakia and did show some highlights of Prague. Prague is a destination in itself. Accommodations were all satisfactory- some more than others. One or two depending on the location of your room was very noisy but still ok. Thank you and I plan to spend more time with Gate1. Talking to some of the travelers on this inspired me to take some of the trips they have previously enjoyed with Gate1.

Susan A.
Majestic Balkans, April 2023
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Our trip was, in a word, fantastic!!! While the destinations exceeded our expectations, the best part of the trip was our Tour Manager, Sherban. I cannot begin to express our appreciation for Sherban's organizational skills, knowledge, ability to rapidly resolve issues which arose on our trip, sense of humor, professionalism, and winning personality. We have had excellent tour managers in our previous Gate-1 trips, but Sherban is in a class by himself. By the end of our trip we considered Sherban to be more than just a tour manager--he is now a valued friend.

Robert G.
Majestic Balkans, October 2022
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I want to express my sincere gratitude for the perfectly organized trip, for the professional choice of comfortable hotels, historical places to visit, and for the excellent selection of the curator and local guides. They shared knowledge and love for their native places. I especially want to mention Miroslava. An amazingly charming, highly educated, friendly, caring woman guide, assistant, adviser, and just a friend. The smile did not leave her face from the first to the last day of our arrival, which caused great sympathy. With her help, crossing many borders was painlessly fast, the food, in the small roadside coffees she chose, was exceptionally tasty and the service was prompt. This is a great merit and experience of the guide. The information she shared with us was competent, accessible, and highly professional. The solution to the problems of tourists was instant, competent for 24/7 hours, and all this in a great mood. The bus driver was just an ace and showed his skills on high mountain roads, as well as in cities crowded with vehicles and crazy drivers A trip to the Balkans will be remembered for a lifetime thanks to your excellent work and constant care for us

Natalia P.
Majestic Balkans, September 2022
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Of all my Gate 1 trips, this was the best, mainly due to the guidance of the incomparable Mira. Her cheer, knowledge, interest, compassion, and professionalism go far beyond merely "doing a job". I felt like a valued and beloved member of her family. Our driver, Voy, is also the best I have ever seen. I can't maneuver my Mazda the way he controlled that immaculate 40-foot coach. I wish I could give them both ratings higher than "Excellent". I have scheduled a trip to Croatia in the spring. Also, as a huge fan of Bulgaria, I would ask that you include Varna and Nessebar on this itinerary, perhaps replacing Veliko Turnovo. The Black Sea coast is gorgeous, and these 2 cities offer venues (sea garden, archaeology museum with lots of GOLD, excellent restaurants, many churches and historic buildings, terrific shopping for local arts and crafts in Nessebar) that would add tremendous interest and value to the trip. I have been to both places several times and would happily go back as there is so much to see and experience.

Amanda W.
Majestic Balkans, August 2022
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As always did not disappoint! G1 trip #44 for me and had already visited Romania, Bulgaria and Albania before, but on Majestic Balkans welcomed the chance to revisit them again, experience some new cities and also get to go to North Macedonia which I was very excited about as was my 100th country! Loved the trip - it was very active but we saw so much, some great cities and incredible sights, experienced good food and some excellent hotels - the Grand Hotel in Sofia and the Marriott in Skopje especially wonderful! Our tour manager Patty from Croatia took great care of us and was funny, engaging and very kind with some lovely gifts for the whole group to remember each country. The driver was doing this tour for the first time, but he kept us safe and grew into the role as we progressed on the journey. North Macedonia was fabulous - loved Skopje and Ohrid - absolutely beautiful and completely surprising in a great way! These countries have come a long way since the last time I visited - they are all vibrant, affordable and offer a great travel experience. Our group of 20 was fun and cohesive. Love seeing more of the world for less with G1! Thank you as always!

Lorraine P.
Majestic Balkans, April 2022
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We had a "fantastic" time!!! Our tour director gave 200% to make our 2 weeks in the Balkans, one to remember!! Sherban is definitely a prime asset for Gate 1! The driver Drakov was fantastic!!! And even though all sites and restaurants were great ...the wine tasting at Stobi and our dinner Artigiano in Tirana were by far the best I've ever had!!! Thank you for giving me the opportunity for this wonderful vacation!!

Jean S.
Majestic Balkans, April 2022
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As a person that has done 27 Gate 1 tours, I just returned from the 14 Day Majestic Balkans tour. I had already been to Romania and Bulgaria on a previous Gate 1 trip, but I still wanted to see Albania and N. Macedonia. The Majestic Balkans tour was fantastic in every way!! We had 15 amazing people in the group, along with our AWESOME tour guide, Serban. Serban was so knowledgeable about the history of each country, and he even spoke several different languages. He had a great sense of humor, a real LOVE for his job, a sincere concern that we were all safe and having fun, tons of energy, a connection with every personality in the group, and so much more!! The tour was full of historical facts and ruins, along with the modern day versions of each country. I would highly recommend this tour to anyone that would like to learn about, and experience, Romania, Bulgaria, North Macedonia, and Albania. I truly hope that you get Serban as your tour guide too. :)

Joan M.
Majestic Balkans, October 2021
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Our trip really could not have been any better. Any superlatives are inadequate to describe how good the trip was. All of the sights, hotels and restaurants were terrific. Our tour guide Nikola was absolutely the best we have ever encountered, and any tour guide in the future will have to go a long way to measure up to Nikola. His knowledge of all of the countries along with his energy, enthusiasm and sense of humor made the trip very pleasant for all of the group. He is a real asset to the Gate 1 organization. Also kudos to our driver Michael; he maneuvered our bus with professional expertise throughout the small serpentine roads of the 4 countries. This was our first Discovery tour, and in one word it was fabulous.

John C.
Swiss Alpine Jewels, September 2019
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The Swiss Alpine Jewels trip was wonderful and so scenic. We really enjoyed ourselves and pleased with what we saw, stayed, and the schedule. This tour exceeded our expectations in general, but even more so because of our Tour Director, Dennis, who was above & beyond his expected or required duties.

Bill B. Burlington, NC
Swiss Alpine Jewels, July 2019
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Our trip was amazing! Monique was an excellent tour manager and I would absolutely recommend her and want to experience other itineraries with her. Our driver, Remo, went above and beyond expectations, ensuring we arrived timely and safely at our destinations. The two of them made this trip an unforgettable experience and Monique truly brought our small group together into an impromptu family.

Selena W. Princeton, NJ
Swiss Alpine Jewels, April 2019
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The tour was GREAT, and made even more enjoyable because of the skill and local knowledge of our Tour Manager, Beatrice, and skillful careful driver Barnard. We have had a great time, saw incredible sights, stayed in wonderful hotels, and had one of the most enjoyable tours ever.

Charles M. Denver, CO
Majestic Balkans, April 2019
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The Majestic Balkans trip was terrific. Our tour leader Georgi was extremely knowledgeable about all 4 countries visited. The accommodations were excellent ... The dining experiences were also terrific. I thoroughly enjoyed this trip and I will not hesitate to take another Discovery tour with Gate 1. Turkish Air was also excellent.

Charlotte E. Dennis Port, MA
Majestic Balkans, April 2019
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Oh my this trip was so great. One of our best ever Gate 1 trips! The itinerary was perfect. Perfect pace, not rushed in any of the stops. Perfect amount of time on our own to explore. The food was so amazing! This trip made me want to go back to each of these four countries to explore more. Albania was a special treat because I had no idea of what to expect ... Our Tour Manager, Ana was exceptional. She was knowledgeable, helpful and just fun to be around. I would highly recommend this tour! Thanks again Gate 1 for keeping travel affordable and allowing us to see so much of the world.

Kimberly L. Fulton, MD
Majestic Balkans, May 2018
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It was fantastic. Both drivers Peter and Leonard were super. Bus was always clean. Windows always clean. And then there's Ana. One of best guides we've had. Always smiling. Never flustered. Humour galore. Great travel mates. Rate the trip as a 10+. Hang on to Ana. She was super

Susan M. St. Peters, NS, CA
Majestic Balkans, April 2018
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The trip was excellent. Dino our guide was great, well informed and made us understand what happened in those countries since he lived through those turbulent times.

Jim P. Cedarburg, WI