13 Day Zambia, Botswana & South Africa Adventure
From
$6469
Land Only
$7759*
Air & Land
Featured Hotels
(Hotels may vary based on departure day of the week)
| Wednesday Departure | ||
|---|---|---|
| Radisson Hotel & Convention Centre Johannesburg, O.R. Tambo | Johannesburg | |
| The David Livingstone Safari Lodge & Spa | Livingstone | |
| Chobe Bush Lodge | Kasane | |
| Moremi Crossing | Maun | |
| Pepperclub Hotel & Spa | Cape Town | |
| Saturday Departure | ||
|---|---|---|
| Radisson Hotel & Convention Centre Johannesburg, O.R. Tambo | Johannesburg | |
| The David Livingstone Safari Lodge & Spa | Livingstone | |
| Chobe Bush Lodge | Kasane | |
| Moremi Crossing | Maun | |
| Pepperclub Hotel & Spa | Cape Town | |
Click a Date to Book Online
Click a Date to Book Online
| 2023 Dates & Prices Single Supplement: $950 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| 2024 Dates & Prices Single Supplement: $950 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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| $6649 | $8039* | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Not Included:
Gratuities.
Additional Information:
Land only price does not include the departure transfer in Cape Town but does include the arrival transfer in Johannesburg and flights Johannesburg-Victoria Falls, Kasane-Okavango Delta, Okavango Delta-Maun and Maun-Cape Town.
Due to limited space in safari vehicles, please pack your belongings in a soft-sided duffel bag. Traditional suitcases with rigid frames or hard plastic sides should not be used. Due to the use of light aircraft flights (4 or 5 seat small planes), there is a weight restriction for luggage of 44 pounds per person (including hand luggage), and maximum size for duffel bags of 24 inches long by 12 inches wide by 10 inches high.
Please note, all passport holders should have four or more entirely blank (unstamped) visa pages in their passport when traveling to South Africa, Zimbabwe, and Botswana. Click here for more information.
Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.
Is This Trip Right for You?
This is an active trip. Our small group covers a lot of ground each day. Expect to spend most of your time driving over roads that are often rough and bumpy. Game drives will be performed in small safari vehicles or boats that cannot be air-conditioned. Only "bush toilets" are available during game drives. Some of the tours require walking or stairs between huts or tents. Small boats, a mokoro canoe, and our safari vehicles require agility to embark and disembark. Some of the accommodations in the Okavango Delta are built in the traditional local style and have no air-conditioning. During heat waves, these hotels can become uncomfortable. We have many early mornings. Visitors to Zambia and Botswana are encouraged to consult their health-care providers regarding malaria prophylaxis. We suggest you check with your health-care provider before signing up for this tour. During this tour, you may come into proximity of wild animals whose actions can be unpredictable. Certain inherent risks are involved which should be considered at your own discretion. This is a Small Group program. For more information, click here.
Package Includes
- Small groups of maximum 22 travelers guaranteed
- Flights New York-Johannesburg, Cape Town-New York
Other departure cities available. Click on date of departure for selection and prices - Airline taxes & fuel surcharges
- All intra-flights: Johannesburg-Victoria Falls, Kasane-Okavango Delta, Okavango Delta-Maun & Maun-Cape Town
- 11 nights First Class safari lodges and hotel accommodations
- 1 night Johannesburg
- 2 nights Livingstone
- 2 nights Chobe
- 2 nights Okavango Delta
- 4 nights Cape Town
- Hotel taxes, fees & service charges
- Arrival transfer
- 24 meals: 11 breakfasts, 6 lunches & 7 dinners (including 1 home hosted lunch)
- Services of English-speaking tour manager throughout
- Comprehensive, guided sightseeing and entrance fees per itinerary
- Active itinerary with unique cultural features
- National Park Fees
*Light aircraft (4 or 5 seat planes) are used for flights to and from the Okavango Delta
Tour Highlights
Thanks to our small group size, we can get to the heart of our destination, visit places that other tours miss, and get to know the locals.
- Experience the awe-inspiring Victoria Falls, one of the greatest natural wonders of the world with its astounding vistas
- Walking safari through the exquisite rainforest at Victoria Falls, stopping to see the statue of David Livingstone, the missionary explorer who discovered the Falls
- At Chobe National Park in Botswana, board a motorized boat for a magnificent sunset safari cruise
- Watch the game up-close at the source of the Savute in Chobe with its plentiful wildlife and over 460 different species of birds
- Travel to the lush, green Okavango Delta, the world's largest inland delta with its huge concentration of animals and birds, designated a World Heritage Site
- Twice-daily game activities in the untouched freshwater wetland of the Okavango Delta, at the heart of Botswana’s arid Kalahari desert
- Ascend to the top of legendary Table Mountain to see the astonishing panoramic views of the city and beaches below
- Enjoy a unique interaction and experience the cultural diversity of the Cape Malay community
- Travel through the fertile valleys of South Africa's picturesque wine country, with its magnificent Cape Dutch architecture, stopping for tastings at major vineyards by Wine Tram
†Transfers are available for purchase for land only or on alternative flight dates
Is This Trip Right for You?
This is an active trip. Our small group covers a lot of ground each day. Expect to spend most of your time driving over roads that are often rough and bumpy. Game drives will be performed in small safari vehicles or boats that cannot be air-conditioned. Only "bush toilets" are available during game drives. Some of the tours require walking or stairs between huts or tents. Small boats, a mokoro canoe, and our safari vehicles require agility to embark and disembark. Some of the accommodations in the Okavango Delta are built in the traditional local style and have no air-conditioning. During heat waves, these hotels can become uncomfortable. We have many early mornings. Visitors to Zambia and Botswana are encouraged to consult their health-care providers regarding malaria prophylaxis. We suggest you check with your health-care provider before signing up for this tour. During this tour, you may come into proximity of wild animals whose actions can be unpredictable. Certain inherent risks are involved which should be considered at your own discretion. This is a Small Group program. For more information, click here.
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Note: your itinerary will change depending upon the day of the week you depart. Click a day above to see what is included.
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Discovery Tours itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
Radisson Hotel & Convention Centre Johannesburg, O.R. Tambo, Johannesburg
The David Livingstone Safari Lodge & Spa, Livingstone
This first class lodge overlooks the Zambezi River and the Mosi-Oa-Tunya National Park.
Hotel Details
Chobe Bush Lodge, Kasane
Moremi Crossing, Maun
This first class lodge is located on a palm fringed island surrounded by the Moremi's game-rich seasonal floodplains.
Hotel Details
Pepperclub Hotel & Spa, Cape Town
Book your Optional Tours before you travel. See more, save time, save money.
- Tours purchased while travelling may cost an extra 10% or more
- Tours often sell out. Avoid disappointment
- Save your cash. Credit card processing may not be possible locally
- Travel insurance only covers services purchased prior to departure
- Book Online or call to book these tours up to 1 week before your departure
- The day the optionals operate varies by the day of the week
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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Zambia
Visas required for Zambia
| SOUTH AFRICA - Passengers are required to have at least two, entirely blank (unstamped) visa pages (i.e. one side of such a page not front and back thereof) in their passport, each time entry is sought into South Africa, including re-entry from eSwatini. Therefore passengers continuing on to Zimbabwe and/or Botswana are required to have four blank visa pages. These pages are in addition to the endorsement/amendment pages at the back of the passport. South African government regulations prohibit airlines from boarding passengers without the required blank visa page. For more information, please visit the South African consulate website http://www.southafrica-newyork.net/homeaffairs/tourist_visa.htm or http://www.southafrica-newyork.net/homeaffairs/ |
| Children Under 18 Traveling to South Africa - The South African Department of Home Affairs no longer requires additional documentation for visitors under the age of 18 as of Nov 2019. Passengers traveling with children under 18 to South Africa will simply require a valid passport for entry. For more information please visit: http://www.dha.gov.za/index.php/statements-speeches/621-advisory-new-requirements-for-children-travelling-through-south-african-ports-of-entry-effective-1-june-2015.
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| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| South Africa & eSwatini - While the majority of South Africa is malaria-free, visitors to Kruger National Park and the Limpopo Province are encouraged to consult their health care providers regarding malaria prophylaxis. Malaria is endemic to the Kruger National Park Area. The Waterberg region of the Limpopo Province is considered a non-endemic area however as of March 2017, the CDC has received official reports of possible locally transmitted cases of malaria in this region and further investigation and surveillance is taking place. Visitors should use mosquito repellent and wear long pants, closed shoes, and a lightweight long sleeve shirt when in this area. Additionally, you may encounter mosquitoes in other areas, both rural and urban, especially during wet seasons. Please consult your physician before traveling to South Africa. Passengers arriving in South Africa after visiting or connecting 12 hours or more in designated yellow fever countries must carry proof of yellow fever vaccination. Designated yellow fever countries include but are not limited to Kenya, Senegal, & Ghana and it is recommended to check with the South African consulate prior to travel for the complete list of countries. This tour visits areas of high elevations on the Panorama Route (5,870 feet) and in eSwatini (6,110 feet), and may cause temporary altitude discomfort for some travelers. Those affected should avoid over-exertion, drink extra water, and eat lightly. |
| Botswana - Travelers to Botswana are encouraged to consult their health care providers regarding malaria prophylaxis. Visitors should use mosquito repellent and wear long pants, closed shoes, and lightweight long sleeve shirts. It is recommended that you see your doctor 4-6 weeks before your trip. Information on vaccinations and other health precautions, such as safe food, water precautions and insect bite protection, may be obtained from the Center for Disease Control and Prevention's hotline for international travelers at 1-877-FYI-TRIP (1-877-394-8747) or via the CDC website. The World Health Organization (WHO) website is also helpful and provides information on outbreaks of infectious diseases abroad. |
| Zambia - It is recommended that you see your doctor 4-6 weeks before your trip. The CDC recommends that malaria prophylaxis and preventative measures be taken when traveling in Zambia. Travelers are encouraged to wear insect repellent and clothing that adequately covers arms and legs. Passengers traveling to Zambia must carry proof of yellow fever vaccination if traveling through or from a country with risk of yellow fever. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Zambia - May - August: 50-77°F, September - October: 50-77°F Zambia is situated in the tropics and receives a good amount of rainfall. The dry season (May - October) is divided into the cool dry season (May - August) and the hot dry season (September & October). In the west season (November - April), many areas become inaccessible and most camps in Kafue, Lower Zambezi and more remote parks close down. Further north, rains arrive earlier and leave later. Eastern and higher areas generally receive more rain than western and lowland areas. December through March are the wettest months, and the humidity is high. |
| South Africa & eSwatini - Spring and Autumn: 55-70°F, Summer: 60-80°F, Winter: 45-65°F. Bring comfortable walking shoes, clothes you can layer, and an all-weather jacket. Sunscreen, hat, and sunglasses are also recommended. On game reserves, visitors should wear neutral colors such as brown, khaki, and beige for their own comfort. South Africa Average Temperatures: https://www.gate1travel.com/weather/africa/#south-africa-weather |
| Botswana - November - March 70°F-90°F; April - August: 55°F-75°F; September - October: 65°F-95°F. The summer season begins in November and ends in March with very high temperatures. This is also the rainy season, however it is unusual for there to be more than two consecutive days of rain. The winter season begins in May and ends in August and is the dry season when virtually no rainfall occurs. Winter days are invariably sunny and cool to warm; however, evening and night temperatures can drop below freezing point in some areas. The in-between periods - April/early May and September/October - still tend to be dry, but the days are cooler than in summer and the nights are warmer than in winter. Bring comfortable walking shoes, clothes you can layer, and an all-weather jacket. Sunscreen, hat, and sunglasses are also recommended. On game reserves, visitors should wear neutral colors such as brown, khaki, and beige for their own comfort. Warmer clothes are recommended during the winter months. |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Book & Film Recommendations |
| Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
| SOUTH AFRICA: Books Long Walk to Freedom by Nelson Mandela Cry, The Beloved Country by Alan Paton Zulu by Caryl Ferey Mafeking Road by Herman Charles Bosman The Power of One by Bryce Courtenay Playing the Enemy by John Carlin Country of My Skull by Antjie Krog |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
| Southern Africa - Flights within Zimbabwe and Botswana have a weight restriction for luggage of 44 pounds per person (including hand luggage). This differs from international flight luggage limits and should be taken into account when preparing for your trip. Flights to and from the Okavango Delta are operated on “light air-craft” which are small planes that seat only 4 or 5 passengers plus the pilot. Due to limited space in light air-craft and safari vehicles, please pack your belongings in a soft-sided duffel bag. The maximum size for a duffel bag is 24 inches long by 12 inches wide by 10 inches high. Traditional suitcases with rigid frames or hard plastic sides should not be used. Passengers traveling while pregnant are advised to carry a doctor’s note approving their health is suitable for flying. Southern Africa authorities reserve the right to deny passengers boarding if they do not carry such a note. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| On Safari - Electricity for some camps and lodges is provided by generator and may not be available 24 hours a day. Passengers traveling with CPAP machines must notify Gate 1 Travel in advance so accommodations can be made to run these machines through the night. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Cape Town Water Conservation |
| Cape Town is in a water-scarce region of South Africa and is susceptible to drought. During your stay, please be mindful of water consumption and support the local government’s conservation efforts, in the event water restrictions are in place. |
| Gratuities |
| Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
| Suggested Tipping: Southern Africa & eSwatini |
Tour Manager (Coordinator; may or may not act as a guide): US $12 per person per day Driver (Provides chauffeur services and limited assistance with luggage): US $3 per person per day, US $2 per half day Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $4 per person per day of sightseeing, US $2 per half day Game Drive Ranger: US $5 per person per day Hotel porters and wait staff: Included |
| South Africa & eSwatini - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists, as well as on safaris. |
| Botswana - A general guideline for tipping in restaurants is 10% and P45 ($5-6) for Game Rangers. |
| Zambia - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists, as well as on safaris. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| South Africa & eSwatini - The Rand is the currency of South Africa. The Lilangeni is the currency of eSwatini however the South African Rand is widely accepted. When exchanging currency in a bank, a passport must be presented to complete the transaction. |
| Botswana - The Pula is the currency of Botswana. The South African Rand is also accepted. |
| Zambia - The Kwacha is the currency of Zambia. By law, payments within Zambia can be made in Kwachas only, even if the price is quoted in USD. Most hotels, restaurants, and large shops will take credit cards. Most banks have ATMs which accept Visa cards for cash. Visa is more readily accepted than MasterCard or American Express. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| South Africa & eSwatini - Local specialties include handcrafts such as basketware, beadwork, embroidery and sculptures, as well as exceptional gold, platinum, and diamond jewelry. Boutiques, malls, markets, and roadside stands abound. |
| Botswana - Botswana boasts many areas in which tourists can purchase world class baskets, woodcarvings, jewelry, pottery, tapestries and fabrics. |
| Zambia - Local specialties include handcrafts such as basketware, pottery and woodwork. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| On Safari - While on safari, it is very important that you follow all directions provided by your guide in order to ensure the safety of the group. Prior to the first safari, your driver/guide will review “safari etiquette” addressing, amongst other issues, off-road driving and hazards, and interaction with animals. Wildlife listed in the itinerary are based upon optimal conditions and therefore subject to change. While on tour you will be reminded by your guide of local safety and ecologic procedures to ensure your safety and the protection of the wildlife. Normal precautions include remaining in close proximity to your driver/guide and vehicle, avoiding tall grass and keeping noise to a minimum to not attract extra attention. Your driver/guide will advise you not to turn over rocks or dead wood and to stay clear of ground holes and caves, where scorpions, snakes and other potentially dangerous animal life may be hidden. Refrain from littering, feeding any animals or leaving food waste behind in the parks as this can upset their natural diets and lead to a dependence upon people. In addition, please do not purchase, collect, or remove any animal products, rocks, seeds, plants, or nests from the wild. Roadways to the game viewing sites are for the most part unpaved and will therefore be rough and dusty. Gate 1 safari vehicles are fitted with large roof hatches or open sides to allow for easy viewing of wildlife from all angles. Safari vehicles cannot be air-conditioned and you will be provided bottled water while travelling. Vehicles are equipped with seatbelts which must be worn on public roads. While safari vehicles typically move slowly, drivers warn passengers of bumps or potholes and many passengers may choose not to wear a seatbelt, it is still strongly recommended to do so. Passengers should always remian seated when the vehicle is in motion. Inside the National Parks and reserves there are designated picnic sites. Due to frequent use wildlife tends to avoid these areas with the exception of primates, reptiles, birds and small mammals. However, since picnic sites are open it is possible that a larger animal, such as an elephant, may wander through. Outside of the parks, it may be necessary to make more frequent shopping stops as these stores provide the only acceptable facilities while touring due to the lack of public rest stops. |
| Botswana - Civil unrest and disorder are rare, but in the event of a protest, visitors should avoid crowds, political rallies, and street demonstrations and maintain security awareness at all times. Visitors must be vigilant and take common-sense security precautions. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Cape Town - While we recommend that you apply reasonable caution and common sense when traveling in any country, please be aware that in Cape Town, there are significant issues with theft against tourists in public places. Do not carry expensive valuables or wear valuable items (jewelry, watches) out in public and keep cameras and other touristy items out of sight like money belts and hip bags. If you have any questions on how to use the ATM machines ask your Tour Manager, do not ask strangers. Carry little cash and use a credit card as often as possible as they are widely accepted. Keep your card in your eye sight at all times when paying. You should not explore alone and it is recommended to travel in small groups. Be sure to ask directions from your tour manager and the hotel to avoid less safe areas. Do not take public transportation on buses as these vehicles are targets for robbery. We recommend that taxis be reserved via the hotel concierge desk, and that you do not ride alone when possible. As in most parts of the world, be aware of your surroundings and keep to well-lit and populated areas. Be sure to use the hotel safes at all times for your valuable items. |
| Local Emergency Phone Numbers |
South Africa
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Botswana
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Zambia
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| Languages |
| South Africa - Zulu, Xhosa, Afrikaans, and English are among the local languages. |
| Botswana - The official language is English. The local language is Setswana. |
| Zambia - English is the official language. There are more than 70 local languages, with the most common being Bemba. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| South Africa - The voltage used is 220 volts. |
| Botswana - The voltage used is 220 volts. Since February 2008, Botswana has experienced occasional periods of rolling electric power outages that have left many areas without power for several hours each week.Visitors are urged to carry flashlights. |
| Zambia - The voltage used is 230 volts. |
| Code of Conduct |
| South Africa & eSwatini - Shaking hands is the standard greeting. Common courtesies should be observed. Conservative casual dress is appropriate. Rural areas tend to be more conservative than urban areas. In conversation, avoid discussing racial tensions. South Africa is one of the world's great examples of biodiversity. Please be mindful of this ecological significance and do not litter. |
| Botswana - Visitors should observe normal courtesies. The atmosphere is generally informal and casual dress is appropriate. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. |
| Botswana - Be sure that all food, including meats, vegetables and fruits are fully cooked. Avoid dairy products, unless you know they have been pasteurized. Drink only bottled or boiled water, or carbonated drinks in cans or bottles. Avoid tap water, fountain drinks, and ice cubes. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - South Africa |
Holidays 2023 Jan 1: New Year's Day Jan 2: Day off for New Year's Day Mar 21: Human Rights Day Apr 7: Good Friday Apr 9: Easter Apr 10: Family Day Apr 27: Freedom Day May 1: Worker's Day Jun 16: Youth Day Aug 9: National Women's Day Sep 24: Heritage Day Sep 25: Day off for Heritage Day Dec 16: Day of Reconciliation Dec 25: Christmas Day Dec 26: Day of Goodwill Holidays 2024 Jan 1: New Year's Day Mar 21: Human Rights Day Mar 29: Good Friday Mar 31: Family Day Apr 27: Freedom Day May 1: Worker's Day Jun 16: Youth Day Aug 9: National Women's Day Dec 16: Day of Reconciliation Dec 25: Christmas Day Dec 26: Day of Goodwill |
| Holidays - Botswana |
Holidays 2023 Jan 1: New Year's Day Jan 2: Day off for New Year's Day Jan 3: Public Holiday (January) Apr 7: Good Friday Apr 8: Holy Saturday Apr 10: Easter Monday May 1: Labour Day May 18: Ascension Day Jul 1: Sir Seretse Khama Day Jul 17 - 18: Presidents Day Sep 30: Botswana Day Oct 1: Public Holiday (October) Oct 2: Day off for Botswana Day Dec 25: Christmas Day Dec 26: Boxing Day Holidays 2024 Jan 1: New Year's Day Jan 2: Day off for New Year's Day Mar 29: Good Friday Mar 30: Holy Saturday Apr 1: Easter Monday May 1: Labour Day May 9: Ascension Day Jul 1: Sir Seretse Khama Day Jul 15: Presidents Day Jul 16: President's Day Public Holiday Sep 30: Botswana Day Oct 1: Botswana Day Public Holiday Dec 25: Christmas Day Dec 26: Boxing Day |
| Holidays - Zambia |
Holidays 2023 Jan 1: New Year's Day Jan 2: Day off for New Year's Day Mar 8: International Women's Day Mar 12: Youth Day Mar 13: Day off for Youth Day Apr 7: Good Friday Apr 8: Holy Saturday Apr 9: Easter Apr 10: Easter Monday May 1: Labour Day May 2: Labour Day Holiday May 25: Africa Freedom Day Jul 3: Heroes' Day Jul 4: Unity Day Aug 7: Farmer's Day Oct 18: Prayer Day Oct 24: Independence Day Dec 25: Christmas Day Holidays 2024 Jan 1: New Year's Day Mar 8: International Women's Day Mar 12: Youth Day Mar 29: Good Friday Mar 30: Holy Saturday Apr 1: Easter Monday Apr 28: Kenneth Kaunda Day May 1: Labour Day May 25: Africa Freedom Day Jul 1: Heroes' Day Jul 2: Unity Day Aug 5: Farmer's Day Oct 18: Prayer Day Oct 24: Independence Day Dec 25: Christmas Day |
| Know Before You Go | |
| Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones. |
| Getting Ready to Go |
| Passports and Visas |
| It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.
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Zambia
Visas required for Zambia
| SOUTH AFRICA - Passengers are required to have at least two, entirely blank (unstamped) visa pages (i.e. one side of such a page not front and back thereof) in their passport, each time entry is sought into South Africa, including re-entry from eSwatini. Therefore passengers continuing on to Zimbabwe and/or Botswana are required to have four blank visa pages. These pages are in addition to the endorsement/amendment pages at the back of the passport. South African government regulations prohibit airlines from boarding passengers without the required blank visa page. For more information, please visit the South African consulate website http://www.southafrica-newyork.net/homeaffairs/tourist_visa.htm or http://www.southafrica-newyork.net/homeaffairs/ |
| Children Under 18 Traveling to South Africa - The South African Department of Home Affairs no longer requires additional documentation for visitors under the age of 18 as of Nov 2019. Passengers traveling with children under 18 to South Africa will simply require a valid passport for entry. For more information please visit: http://www.dha.gov.za/index.php/statements-speeches/621-advisory-new-requirements-for-children-travelling-through-south-african-ports-of-entry-effective-1-june-2015.
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| Trip Preparation |
| A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks. |
| Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html. |
| Travel Protection |
| Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/. Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/. This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel. |
| Mobile Phones |
| Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype. |
| Making Telephone Calls from One Country to Another |
| When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally). Example: To dial the following number in Germany (as listed on your voucher): +(49) 0555-555 From USA or your US cell phone: 011-49-555-555 From another country in Europe: 00-49-555-555 From a German phone within Germany: 0555-555 |
| WiFi Access |
| WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries. |
| Staying Healthy While Traveling |
| All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations. There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.
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| Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at:
http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements. |
| South Africa & eSwatini - While the majority of South Africa is malaria-free, visitors to Kruger National Park and the Limpopo Province are encouraged to consult their health care providers regarding malaria prophylaxis. Malaria is endemic to the Kruger National Park Area. The Waterberg region of the Limpopo Province is considered a non-endemic area however as of March 2017, the CDC has received official reports of possible locally transmitted cases of malaria in this region and further investigation and surveillance is taking place. Visitors should use mosquito repellent and wear long pants, closed shoes, and a lightweight long sleeve shirt when in this area. Additionally, you may encounter mosquitoes in other areas, both rural and urban, especially during wet seasons. Please consult your physician before traveling to South Africa. Passengers arriving in South Africa after visiting or connecting 12 hours or more in designated yellow fever countries must carry proof of yellow fever vaccination. Designated yellow fever countries include but are not limited to Kenya, Senegal, & Ghana and it is recommended to check with the South African consulate prior to travel for the complete list of countries. This tour visits areas of high elevations on the Panorama Route (5,870 feet) and in eSwatini (6,110 feet), and may cause temporary altitude discomfort for some travelers. Those affected should avoid over-exertion, drink extra water, and eat lightly. |
| Botswana - Travelers to Botswana are encouraged to consult their health care providers regarding malaria prophylaxis. Visitors should use mosquito repellent and wear long pants, closed shoes, and lightweight long sleeve shirts. It is recommended that you see your doctor 4-6 weeks before your trip. Information on vaccinations and other health precautions, such as safe food, water precautions and insect bite protection, may be obtained from the Center for Disease Control and Prevention's hotline for international travelers at 1-877-FYI-TRIP (1-877-394-8747) or via the CDC website. The World Health Organization (WHO) website is also helpful and provides information on outbreaks of infectious diseases abroad. |
| Zambia - It is recommended that you see your doctor 4-6 weeks before your trip. The CDC recommends that malaria prophylaxis and preventative measures be taken when traveling in Zambia. Travelers are encouraged to wear insect repellent and clothing that adequately covers arms and legs. Passengers traveling to Zambia must carry proof of yellow fever vaccination if traveling through or from a country with risk of yellow fever. |
| Consideration for Tour Participants (Escorted Tours) |
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
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| Climate & Clothing |
| Zambia - May - August: 50-77°F, September - October: 50-77°F Zambia is situated in the tropics and receives a good amount of rainfall. The dry season (May - October) is divided into the cool dry season (May - August) and the hot dry season (September & October). In the west season (November - April), many areas become inaccessible and most camps in Kafue, Lower Zambezi and more remote parks close down. Further north, rains arrive earlier and leave later. Eastern and higher areas generally receive more rain than western and lowland areas. December through March are the wettest months, and the humidity is high. |
| South Africa & eSwatini - Spring and Autumn: 55-70°F, Summer: 60-80°F, Winter: 45-65°F. Bring comfortable walking shoes, clothes you can layer, and an all-weather jacket. Sunscreen, hat, and sunglasses are also recommended. On game reserves, visitors should wear neutral colors such as brown, khaki, and beige for their own comfort. South Africa Average Temperatures: https://www.gate1travel.com/weather/africa/#south-africa-weather |
| Botswana - November - March 70°F-90°F; April - August: 55°F-75°F; September - October: 65°F-95°F. The summer season begins in November and ends in March with very high temperatures. This is also the rainy season, however it is unusual for there to be more than two consecutive days of rain. The winter season begins in May and ends in August and is the dry season when virtually no rainfall occurs. Winter days are invariably sunny and cool to warm; however, evening and night temperatures can drop below freezing point in some areas. The in-between periods - April/early May and September/October - still tend to be dry, but the days are cooler than in summer and the nights are warmer than in winter. Bring comfortable walking shoes, clothes you can layer, and an all-weather jacket. Sunscreen, hat, and sunglasses are also recommended. On game reserves, visitors should wear neutral colors such as brown, khaki, and beige for their own comfort. Warmer clothes are recommended during the winter months. |
| About Drones |
| Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones. |
| Book & Film Recommendations |
| Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations. |
| SOUTH AFRICA: Books Long Walk to Freedom by Nelson Mandela Cry, The Beloved Country by Alan Paton Zulu by Caryl Ferey Mafeking Road by Herman Charles Bosman The Power of One by Bryce Courtenay Playing the Enemy by John Carlin Country of My Skull by Antjie Krog |
| Preparing for Your Trip |
| Seat Assignments |
| As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus. |
| Luggage & Packing |
| Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost. |
| Southern Africa - Flights within Zimbabwe and Botswana have a weight restriction for luggage of 44 pounds per person (including hand luggage). This differs from international flight luggage limits and should be taken into account when preparing for your trip. Flights to and from the Okavango Delta are operated on “light air-craft” which are small planes that seat only 4 or 5 passengers plus the pilot. Due to limited space in light air-craft and safari vehicles, please pack your belongings in a soft-sided duffel bag. The maximum size for a duffel bag is 24 inches long by 12 inches wide by 10 inches high. Traditional suitcases with rigid frames or hard plastic sides should not be used. Passengers traveling while pregnant are advised to carry a doctor’s note approving their health is suitable for flying. Southern Africa authorities reserve the right to deny passengers boarding if they do not carry such a note. |
| Day of Departure |
| Flight Services |
| What to do if You Need Assistance |
Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline. |
| Arrival & Departure |
| Arrival Procedures |
| Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative. |
| What To Do When Your Flight Is Delayed |
| Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services. |
| Departure Procedures |
| If your program includes departure transfers, instructions will be stated on your voucher or provided locally. |
| Transfers |
| Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date. The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money. |
| About Your Accommodations |
| Hotels |
| Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center. |
| On Safari - Electricity for some camps and lodges is provided by generator and may not be available 24 hours a day. Passengers traveling with CPAP machines must notify Gate 1 Travel in advance so accommodations can be made to run these machines through the night. |
| Hotel Check-in/ Check-out |
| Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later. |
| At Your Destination |
| Eco & Sustainable Tourism |
| We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs. |
| Cape Town Water Conservation |
| Cape Town is in a water-scarce region of South Africa and is susceptible to drought. During your stay, please be mindful of water consumption and support the local government’s conservation efforts, in the event water restrictions are in place. |
| Gratuities |
| Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience. |
| Suggested Tipping: Southern Africa & eSwatini |
Tour Manager (Coordinator; may or may not act as a guide): US $12 per person per day Driver (Provides chauffeur services and limited assistance with luggage): US $3 per person per day, US $2 per half day Local Guide (Offers in-depth information at specific locations. There may be one or many guides along a tour program): US $4 per person per day of sightseeing, US $2 per half day Game Drive Ranger: US $5 per person per day Hotel porters and wait staff: Included |
| South Africa & eSwatini - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists, as well as on safaris. |
| Botswana - A general guideline for tipping in restaurants is 10% and P45 ($5-6) for Game Rangers. |
| Zambia - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists, as well as on safaris. |
| About Your Sightseeing |
| To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list. |
| Land Only Passengers (Escorted Tours) |
| Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents. |
| Purchasing Tours Locally |
| On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional |
| Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses |
| South Africa & eSwatini - The Rand is the currency of South Africa. The Lilangeni is the currency of eSwatini however the South African Rand is widely accepted. When exchanging currency in a bank, a passport must be presented to complete the transaction. |
| Botswana - The Pula is the currency of Botswana. The South African Rand is also accepted. |
| Zambia - The Kwacha is the currency of Zambia. By law, payments within Zambia can be made in Kwachas only, even if the price is quoted in USD. Most hotels, restaurants, and large shops will take credit cards. Most banks have ATMs which accept Visa cards for cash. Visa is more readily accepted than MasterCard or American Express. |
| Shopping |
| Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities. We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies. While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is! About Tax-Free Shopping Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application. U.S. Customs & Shipping Charges You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins. |
| South Africa & eSwatini - Local specialties include handcrafts such as basketware, beadwork, embroidery and sculptures, as well as exceptional gold, platinum, and diamond jewelry. Boutiques, malls, markets, and roadside stands abound. |
| Botswana - Botswana boasts many areas in which tourists can purchase world class baskets, woodcarvings, jewelry, pottery, tapestries and fabrics. |
| Zambia - Local specialties include handcrafts such as basketware, pottery and woodwork. |
| Your Safety is Very Important |
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Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit. It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:
If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities. |
| On Safari - While on safari, it is very important that you follow all directions provided by your guide in order to ensure the safety of the group. Prior to the first safari, your driver/guide will review “safari etiquette” addressing, amongst other issues, off-road driving and hazards, and interaction with animals. Wildlife listed in the itinerary are based upon optimal conditions and therefore subject to change. While on tour you will be reminded by your guide of local safety and ecologic procedures to ensure your safety and the protection of the wildlife. Normal precautions include remaining in close proximity to your driver/guide and vehicle, avoiding tall grass and keeping noise to a minimum to not attract extra attention. Your driver/guide will advise you not to turn over rocks or dead wood and to stay clear of ground holes and caves, where scorpions, snakes and other potentially dangerous animal life may be hidden. Refrain from littering, feeding any animals or leaving food waste behind in the parks as this can upset their natural diets and lead to a dependence upon people. In addition, please do not purchase, collect, or remove any animal products, rocks, seeds, plants, or nests from the wild. Roadways to the game viewing sites are for the most part unpaved and will therefore be rough and dusty. Gate 1 safari vehicles are fitted with large roof hatches or open sides to allow for easy viewing of wildlife from all angles. Safari vehicles cannot be air-conditioned and you will be provided bottled water while travelling. Vehicles are equipped with seatbelts which must be worn on public roads. While safari vehicles typically move slowly, drivers warn passengers of bumps or potholes and many passengers may choose not to wear a seatbelt, it is still strongly recommended to do so. Passengers should always remian seated when the vehicle is in motion. Inside the National Parks and reserves there are designated picnic sites. Due to frequent use wildlife tends to avoid these areas with the exception of primates, reptiles, birds and small mammals. However, since picnic sites are open it is possible that a larger animal, such as an elephant, may wander through. Outside of the parks, it may be necessary to make more frequent shopping stops as these stores provide the only acceptable facilities while touring due to the lack of public rest stops. |
| Botswana - Civil unrest and disorder are rare, but in the event of a protest, visitors should avoid crowds, political rallies, and street demonstrations and maintain security awareness at all times. Visitors must be vigilant and take common-sense security precautions. |
| Tourist Street Scams |
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:
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| Cape Town - While we recommend that you apply reasonable caution and common sense when traveling in any country, please be aware that in Cape Town, there are significant issues with theft against tourists in public places. Do not carry expensive valuables or wear valuable items (jewelry, watches) out in public and keep cameras and other touristy items out of sight like money belts and hip bags. If you have any questions on how to use the ATM machines ask your Tour Manager, do not ask strangers. Carry little cash and use a credit card as often as possible as they are widely accepted. Keep your card in your eye sight at all times when paying. You should not explore alone and it is recommended to travel in small groups. Be sure to ask directions from your tour manager and the hotel to avoid less safe areas. Do not take public transportation on buses as these vehicles are targets for robbery. We recommend that taxis be reserved via the hotel concierge desk, and that you do not ride alone when possible. As in most parts of the world, be aware of your surroundings and keep to well-lit and populated areas. Be sure to use the hotel safes at all times for your valuable items. |
| Local Emergency Phone Numbers |
South Africa
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Botswana
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Zambia
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| Languages |
| South Africa - Zulu, Xhosa, Afrikaans, and English are among the local languages. |
| Botswana - The official language is English. The local language is Setswana. |
| Zambia - English is the official language. There are more than 70 local languages, with the most common being Bemba. |
| Electricity |
| Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances. |
| South Africa - The voltage used is 220 volts. |
| Botswana - The voltage used is 220 volts. Since February 2008, Botswana has experienced occasional periods of rolling electric power outages that have left many areas without power for several hours each week.Visitors are urged to carry flashlights. |
| Zambia - The voltage used is 230 volts. |
| Code of Conduct |
| South Africa & eSwatini - Shaking hands is the standard greeting. Common courtesies should be observed. Conservative casual dress is appropriate. Rural areas tend to be more conservative than urban areas. In conversation, avoid discussing racial tensions. South Africa is one of the world's great examples of biodiversity. Please be mindful of this ecological significance and do not litter. |
| Botswana - Visitors should observe normal courtesies. The atmosphere is generally informal and casual dress is appropriate. |
| Meals & Dietary Requests |
| Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. |
| Botswana - Be sure that all food, including meats, vegetables and fruits are fully cooked. Avoid dairy products, unless you know they have been pasteurized. Drink only bottled or boiled water, or carbonated drinks in cans or bottles. Avoid tap water, fountain drinks, and ice cubes. |
| Holidays |
| On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants. |
| Holidays - South Africa |
Holidays 2023 Jan 1: New Year's Day Jan 2: Day off for New Year's Day Mar 21: Human Rights Day Apr 7: Good Friday Apr 9: Easter Apr 10: Family Day Apr 27: Freedom Day May 1: Worker's Day Jun 16: Youth Day Aug 9: National Women's Day Sep 24: Heritage Day Sep 25: Day off for Heritage Day Dec 16: Day of Reconciliation Dec 25: Christmas Day Dec 26: Day of Goodwill Holidays 2024 Jan 1: New Year's Day Mar 21: Human Rights Day Mar 29: Good Friday Mar 31: Family Day Apr 27: Freedom Day May 1: Worker's Day Jun 16: Youth Day Aug 9: National Women's Day Dec 16: Day of Reconciliation Dec 25: Christmas Day Dec 26: Day of Goodwill |
| Holidays - Botswana |
Holidays 2023 Jan 1: New Year's Day Jan 2: Day off for New Year's Day Jan 3: Public Holiday (January) Apr 7: Good Friday Apr 8: Holy Saturday Apr 10: Easter Monday May 1: Labour Day May 18: Ascension Day Jul 1: Sir Seretse Khama Day Jul 17 - 18: Presidents Day Sep 30: Botswana Day Oct 1: Public Holiday (October) Oct 2: Day off for Botswana Day Dec 25: Christmas Day Dec 26: Boxing Day Holidays 2024 Jan 1: New Year's Day Jan 2: Day off for New Year's Day Mar 29: Good Friday Mar 30: Holy Saturday Apr 1: Easter Monday May 1: Labour Day May 9: Ascension Day Jul 1: Sir Seretse Khama Day Jul 15: Presidents Day Jul 16: President's Day Public Holiday Sep 30: Botswana Day Oct 1: Botswana Day Public Holiday Dec 25: Christmas Day Dec 26: Boxing Day |
| Holidays - Zambia |
Holidays 2023 Jan 1: New Year's Day Jan 2: Day off for New Year's Day Mar 8: International Women's Day Mar 12: Youth Day Mar 13: Day off for Youth Day Apr 7: Good Friday Apr 8: Holy Saturday Apr 9: Easter Apr 10: Easter Monday May 1: Labour Day May 2: Labour Day Holiday May 25: Africa Freedom Day Jul 3: Heroes' Day Jul 4: Unity Day Aug 7: Farmer's Day Oct 18: Prayer Day Oct 24: Independence Day Dec 25: Christmas Day Holidays 2024 Jan 1: New Year's Day Mar 8: International Women's Day Mar 12: Youth Day Mar 29: Good Friday Mar 30: Holy Saturday Apr 1: Easter Monday Apr 28: Kenneth Kaunda Day May 1: Labour Day May 25: Africa Freedom Day Jul 1: Heroes' Day Jul 2: Unity Day Aug 5: Farmer's Day Oct 18: Prayer Day Oct 24: Independence Day Dec 25: Christmas Day |
13 Day Zambia, Botswana & South Africa Adventure, March 2023
Our trip to Zambia, Botswana and South Africa was exceptional. Our tour manager, Belinda, was an absolute joy. Her insight and knowledge helped us understand the culture and uniqueness of Southern Africa. We enjoyed the magic of Victoria Falls and while on safari in Chobe National Park and the Okavango Delta the animal and bird sightings were phenomenal. Our visits to Cape Town's Table Mountain and lush vineyards were a perfect ending. Once again, Gate 1 gave us a beautiful trip.
Nancy L.10 Day Uganda Wildlife Exploration, January 2023
What a wonderful experience! Our Uganda tour exceeded my expectations from the tour managers, the hotels and friendliness of their staffs, sights that we saw and guides who led us. It was amazing. We traveled the most with Paul and he did an excellent job in providing information, local color, water in the vehicles and even kept a roll of toilet paper for the ladies to use at the rest stops along the way. The trekking was wonderful and we were fortunate to see 10 chimpanzees and a gorilla family of 16! The total experience is one where I am still pinching myself that I experienced so much in a short amount of time. I will be a Ugandan Ambassador for the future. Looking forward to my next Gate 1 adventure in April to Albania, Montenegro, Croatia & Slovenia. Thanks again.
Cynthia B.Namibia, Naturally, October 2022
Our Discovery trip to Namibia was incredible due to the leadership and knowledge of our tour guide Herunga. His enthusiasm and love for his country was obvious as he shared commentary on the countryside, animal life and the customs and traditions of Namibia. Kudos also for our bus driver- Kenneth. Kind and funny and more than capable of driving our bus over washboard roads! We truly enjoyed our excursion!
Deborah L.Namibia, Naturally, September 2022
This was the first Discovery tour I did and I loved it! I've done about 13 escorted tours and Herunga was the best tour manager I ever had. I was amazed at how he made everyone feel important and was sure to meet any special dietary needs the tour participants had. He was extremely organized. His knowledge of the animals, stars, geology and history of Namibia was awe inspiring. The extensive driving on gravel roads was tiring and there wasn't much free time but Namibia was my favorite trip.
Kathryn G.Namibia, Naturally, June 2022
The trip was outstanding. My wife and I loved every minute of the trip. Our guide, Mr. Herunga was one of the best guides we ever had with Gate1 and other tours, and the driver, Nathan, was not only an excellent driver, but also having been a tour guide, he could also answer many questions. Both of them sat with our group and meals and we so enjoyed that. Herunga was extremely attentive to all the needs of our 17 fellow travelers, several of whom had requirements that required a lot of his attention, dietary restrictions or other needs. He consistently demonstrated grace, patience, empathy and a can do attitude which all of us appreciated, but especially for my wife and me, we observed his care for their needs. Some matters that came up were simply beyond his control, but he took all matters in stride and did all he could to help. His attitude was always for the best interest of the group and that was everyone in the group and above all, he did all this with a great sense of humor. He also evinced great knowledge about his country, Namibia, whether about language, topography, geology, plant and wildlife, culture, foods, climate and so many other things. He also had familiarized himself with the US beforehand so he could draw comparisons on landscapes. As he escorted us to the gates at the airport, many of our group exchanged hugs with Nathan and him. Though there had been some grumbling about some of the matters noted above, including the cold weather, over which Herunga had no control, without exception, we found him to be an outstanding tour guide. On a scale of 1-10 with 10 being the best, I would give him a 10+.
Oliver M.13 Day Zambia, Botswana & South Africa Adventure, May 2022
The trip was AMAZING! The lodging choices were perfect! Our Gate1 guide, Don, is so knowledgeable on all things Africa, as well as being a beautiful soul who looked after us every step of the way! The highlight of the trip for me was the time we spent at the Moremi Crossing camp in the Okavanko Delta. The game drives and time in Moremi Crossing are memories I will cherish the rest of my life. Thank you for all of your help with the registration process!
Mardi K.Namibia, Naturally, April 2022
The Namibia tour was better than imagined! The guides were excellent, professional, organized, knowledgeable, caring and fun! We were amazed by all the logistics they handled smoothly and always pleasant. Can't say enough good things about Herunga & Silver ..Kudos to them !! The food , drinks & lodging were top notch ..good location, well-appointed with great service//ambiance. One of the best Gate 1 trips ever!!!
Rebecca F.13 Day Zambia, Botswana & South Africa Adventure, March 2022
I've just returned from my first trip with Gate 1 and it was spectacular ! The group size was perfect for this, allowing for ease of communications, team building (camaraderie), and movement (in and out of buses and other transport). Roger, our group leader was beyond compare. Perfect easy going personality, extremely knowledgeable, and tirelessly working to enhance every guests experience. I've already recommended Gate 1 to friends of mine, and fully expect to take future trips with Gate 1. The only risk, is that this trip was so perfect, the sequel has a hard act to follow. But that doesn't mean you don't try ! Keep up the fantastic work, I had high expectations going in, and they were exceeded beyond belief. Thank You !
Anthony PThe Serengeti & Beyond: A Tanzania Safari, December 2019
Our trip was one of the best we have ever been on. Our guide Benson, really did make the whole trip wonderful. I can't imagine a better guide. We do not have a single complaint, except maybe it wasn't long enough!
Grace H. Ortonville, MIUganda Wildlife Exploration, November 2019
One of my best trips ever (one of a kind). We had the most "wonderful " tour leader Paul, people from Uganda made us feel at home, excellent food and a fantastic group of people traveling with us. Thanks Gate 1.
Maria R. Odessa, FLKenya & Tanzania Safari Exploration, September 2019
Our trip to Kenyon and Tanzania for 19 days was wonderful. We had 8 days in Kenya and saw the big "5" . Also in Tanzania it was the same. We had amazing game drives and saw so many different animals. Elephants, zebras, lions, leopards, cheetahs, cape buffalo, giraffes, warthogs, rhinos, hyenas, birds and many more. Our guides were terrific and it was great with only 6 to a jeep. We also lucked out and only had 4 in ours. The hotels and tented camps were lovely and food was very good. We were very pleased with Gate 1/Discovery Tours - we were well taken care of. We are recovering from 36 hours traveling home but it was all worth it. We can't wait until our next Gate 1/ Discovery Tour.
Marlene A. Delta, British ColumbiaThe Serengeti & Beyond: A Tanzania Safari, September 2019
Outstanding! Absolutely the best! Loved every minute of it.
Donna K. Greenville, NCThe Serengeti & Beyond: A Tanzania Safari, September 2019
Trip was fantastic! Great people, great accommodations, great guides and of course great viewing .... All in all, it ranks up there with our best all time trips. Highly recommend!
Joann D. Spring Lake, NJThe Serengeti & Beyond: A Tanzania Safari, September 2019
The trip to Tanzania was fabulous! It was a well planned trip, and one of our best. Our guide, Phillip, was fantastic. Everything was organized, he took good care of us when there was a problem, he made sure we had a lovely experience and saw many animals, and he is a kind, caring man that all carried over to how he ran our tour. Gate 1 needs to take good care of Phillip, give him a raise and/or a promotion. He is one of the best guides we have ever had on a Gate 1 tour.
Candy W. Sarasota, FLKenya Safari Exploration, September 2019
We had an amazing time. We thought this trip was exceptional value for what was offered. The accommodations were wonderful, the meals were good, and logistically, all details were considered (rest stops, day hotel room on departure day, etc.). I anticipated a great trip prior to our departure and shared our trip with many of our friends. I will now share our experience with them along with some amazing pictures. Our guides, James, David and Sam were all wonderful. We rode with David and James took care of the overall tour as well as drive another vehicle. These guys are the best. I will look into Gate 1 Discovery Tours again in the future. It was a really great experience.
Lisa and Chuck J. El Segundo, CAZambia, Botswana & South Africa Adventure, July 2019
Our trip was AMAZING!! It exceeded our expectations by far. Belinda was such an attentive tour guide and so much fun. Okavango Delta was the experience of a lifetime—at one point we had 5 lionesses on the left side of our Jeep and a mother with 4 cubs on the right side. 10 lions at once and no other jeeps! We also saw 3 leopards in one day in Chobe. Unbelievable and it was due to the talented guides and locations. The accommodations were excellent, the food was great—even the kids enjoyed all the meals. I can’t tell you how many friends and family have told us they wish they had gone after hearing about the trip and seeing the photos. Thank you for all your help organizing this and thanks to Gate 1 for the trip of a lifetime! Most importantly our Zambian son smiled the entire time.
Aliisa S. Mequon, WIThe Serengeti & Beyond: A Tanzania Safari, May 2019
The trip was great and memorable! Hotel choices was excellent except for Tarangire Sopa Lodge and Ngorongoro Sopa Lodge. My favorite stay were Lake Manyara Kilimanmoja Lodge and Lemala Ewanjan Tented Camp. I would come back and stay anytime. Our tour guide Adam was wonderful. He was full of energy, fun and with a positive altitude. We already missed him.
Anntuyet N. Missouri City, TXNamibia, Naturally, May 2019
The Namibia trip was very enjoyable! Lots of beautiful scenery, both inland in the deserts and along the coast. We saw lots of wildlife in Etosha National Park and I took some amazing pictures of both the animals and the desert scenery. All in all, a great trip.
Louis C. Phoenix, AZUganda Wildlife Exploration, November 2018
The trip was magnificent. Easily the most physically demanding trip I have ever taken (jungle treks) ... I am 72 years old and in good health but the porters made the gorilla trek possible! The Ugandan people seem naturally friendly and outgoing. I love them. Morris 1 and Morris 2 are exceptional guides and just great guys. I recommend this trip to anyone and everyone. All of my Gate 1 trips have been super. My wife and I have always been taken care of extremely well. We go with another couple ... A great time for us to get together and have a great time. Thanks Gate 1 for another fantastic adventure.
James A. Shreveport, LAUganda Wildlife Exploration, October 2018
It was wonderful! What a surprise Uganda was. The gorilla tracking was harder than I expected (and I am pretty athletic) but I survived.
Ella S. Treasure Island, FLNamibia, Naturally, October 2018
I loved Namibia! Belinda shared her love for her country. The country is beautiful, new looks around every corner. Keegan our driver handled all the bumps with ease and there were lots of bumps on the roads. I would recommend this trip to anyone who wants to see a beautiful unspoiled country.
Susan W. Outlook, WANamibia, Naturally, October 2018
Coming to Namibia has been a dream come true, and experiencing the beauty of its landscapes, wildlife, people and culture is all more than I could ever expect. Much thanks to our wonderful guide, David and our driver, Mojari - she was so fantastic, given the challenging roads throughout our trip. We were all so well taken care of every minute along the way. I am grateful for the warm hospitality everywhere we went, the many opportunities to learn about Namibia's history, the tribesmen's way of life, marvel at the stunning sand dunes, watching the gorgeous African sunsets every day...can't wait to share this amazing country with everyone back home!
Jingying C. Singapore, SGZimbabwe, Botswana & South Africa Adventure, October 2018
Incredible doesn’t begin to describe it! From the moment we were met at the airport until the moment we left it just kept getting better. The accommodations were outstanding. The highlight though of course were the game drives. All of our drivers were so extremely knowledgeable which allowed us to track and see all of the Big 5. Don was our tour manager and he just made everything seem so effortless although I know there was a lot of coordination going on in the background. It won’t be our last visit to Africa or our last trip with Gate 1....thanks for the trip of a lifetime!
Margaret M. Ontario, Canada