10 Day Uganda Wildlife Exploration



Land Only


Air & Land

10 Day Uganda Wildlife Exploration



Land Only


Air & Land

Book Now!

Featured Hotels

Uganda Wildlife Exploration
K Hotels Entebbe
Pakuba Safari Lodge Murchison Falls National Park
Twiga Safari Lodge Murchison Falls National Park
Chimpundu Lodge Fort Portal
Primate Lodge Kibale National Park
Elephant Plains Lodge Queen Elizabeth National Park
Parkview Safari Lodge Kyambura Game Reserve
Four Gorillas Lodge Bwindi Impenetrable National Park

Click a Date to Book Online

Click a Date to Book Online

2023 Dates & Prices Single Supplement: $650
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
Sat, Dec 23  (Sold Out) $6399 $8649*
2024 Dates & Prices Single Supplement: $650
Hotel Dates Embark Tour Starts Ship Land Only Air & Land
Sat, Jan 13  (Sold Out) $6599 $7989*
Sat, Jan 20  (Sold Out) $6999 $8149*
Sat, Jan 27  (Sold Out) $6599 $7499*
Sat, Feb 03  (Sold Out) $6599 $7559*
Sat, Feb 10  (Sold Out) $6599 $7929*
Sat, Feb 17  (Sold Out) $6999 $8259*
Sat, Feb 24  (Sold Out) $6599 $7559*
$6449 $7469*
$6419 $7469*

Not Included:

Additional Information:
Land only price does not include arrival transfer, but does include departure transfer and flights Entebbe-Murchison Falls & Bwindi-Entebbe.

Please note due to strict regulations on gorilla trekking permits, the cost of the permit is fully non-refundable at the time of booking. Any cancellations or amendments will incur a $700 per person fee.

Please note children under 15 years of age are not permitted on this tour.

Passengers should select flights on Day 10 from Entebbe that depart no earlier than 3 PM. The flight from Bwindi arrives to Entebbe at approximately 11:30 AM.

A day-use room will be provided for clients with late evening flights. Passengers that would like to extend their stay, may do so in the provided airport hotel for an additional charge.

Due to limited space in safari vehicles, please pack your belongings in a soft-sided duffel bag. Traditional suitcases with rigid frames or hard plastic sides should not be used.

A vaccine is required. For more information and health restrictions, please click here.

Entry Requirements:
Passengers traveling abroad require a passport valid for six months beyond their travel dates. All travelers are responsible to check if a visa is required for all countries on their itinerary. For visa information, check our Visas page.

Is This Trip Right for You?

This itinerary requires a high level of physical fitness. Gorilla trekking on day 9 can last up to seven hours depending on the location of the animals. All passengers must be able to hike unassisted at a steady pace through dense forests on uneven, often slippery slopes, at an altitude of up to 8553 feet. Hiking boots and waterproof backpacks are required to navigate difficult terrain. Note that visitors that are sick will not be allowed to enter Kibale Forest National Park or Bwindi Forest National Park due to the risk of spreading disease to the primates. During this tour, you may come into proximity of wild animals whose actions can be unpredictable. Certain inherent risks are involved which should be considered at your own discretion. This program covers a lot of ground each day, and we spend many days driving over roads that are often rough and bumpy in safari vehicles that cannot be air-conditioned. Only "bush toilets" are available during game drives. We have many early mornings. Electricity for some lodges is provided by generator and may not be available 24 hours a day. Passengers traveling with CPAP machines must notify Gate 1 Travel in advance so accommodations can be made to run these machines through the night. Occasionally power and back-up generators fail and power will not be available. Many of the accommodations are built in the traditional local style and have no air-conditioning. All passengers traveling into Uganda will be required to carry proof of yellow fever vaccination, and are encouraged to consult with their health-care provider regarding malaria prophylaxis. We suggest you check with your health-care provider before signing up for this tour. This is a Small Group program. For more information, click here.

Accommodation Details

Room 1

  • Requests are not guaranteed and are subject to each hotel's discretion and availability

Additional Nights

Flight Details

Package Includes

  • Small groups of maximum 22 travelers guaranteed
  • Round trip flights New York-Entebbe, Entebbe-New York
    Other departure cities available. Click on date of departure for selection and prices
  • Intra-flights: Entebbe-Murchison Falls National Park & Bwindi-Entebbe
  • Airline taxes & fuel surcharges
  • 8 nights accommodations
    • 1 night Entebbe
    • 2 nights Murchison Falls National Park
    • 1 night Kibale National Park
    • 2 nights Queen Elizabeth National Park
    • 2 nights Bwindi Impenetrable National Park
  • Hotel taxes, fees & service charges
  • Hotel porterage
  • All transfers included only with airfare purchase on package arrival & departure dates†
  • 22 meals: 8 breakfasts, 7 lunches, 7 dinners
  • Sightseeing per itinerary in modern 4x4 vehicles
  • Services of English-speaking driver-guide throughout
  • Comprehensive, guided sightseeing and entrance fees per itinerary
  • National Park fees and gorilla trekking permit

This itinerary requires a high level of physical fitness. Gorilla trekking can last up to 7 hours depending on the location of the animals. All passengers must be able to hike unassisted at a steady pace through dense forests on uneven, often slippery slopes, at an altitude of up to 8553 feet.

*Light aircraft (11 seat planes) may be used for intra-flights Entebbe-Murchison Falls National Park & Bwindi-Entebbe

Tour Highlights

Thanks to our small group size, we can get to the heart of our destination, visit places that other tours miss, and get to know the locals.

  • Discover Murchison Falls National Park, Uganda's largest and oldest conservation area
  • Cruise down the Nile River to the base of dramatic Murchison Falls
  • At enchanting Kibale National Park, view the greatest variety of primates in East Africa
  • Enjoy a thrilling guided forest trek in search of chimpanzees in the tropical Kibale forest
  • View the spectacular Rwenzori, the "Mountains of the Moon", that lie in western Uganda
  • Game drives in the diverse ecosystems of Queen Elizabeth National Park
  • Enjoy a cruise on the Kazinga Channel, home to hippos, crocodiles and colorful exotic birds
  • Embark on an unforgettable gorilla trek in Bwindi Impenetrable National Park

†Transfers are available for purchase for land only or on alternative flight dates

Is This Trip Right for You?

This itinerary requires a high level of physical fitness. Gorilla trekking on day 9 can last up to seven hours depending on the location of the animals. All passengers must be able to hike unassisted at a steady pace through dense forests on uneven, often slippery slopes, at an altitude of up to 8553 feet. Hiking boots and waterproof backpacks are required to navigate difficult terrain. Note that visitors that are sick will not be allowed to enter Kibale Forest National Park or Bwindi Forest National Park due to the risk of spreading disease to the primates. During this tour, you may come into proximity of wild animals whose actions can be unpredictable. Certain inherent risks are involved which should be considered at your own discretion. This program covers a lot of ground each day, and we spend many days driving over roads that are often rough and bumpy in safari vehicles that cannot be air-conditioned. Only "bush toilets" are available during game drives. We have many early mornings. Electricity for some lodges is provided by generator and may not be available 24 hours a day. Passengers traveling with CPAP machines must notify Gate 1 Travel in advance so accommodations can be made to run these machines through the night. Occasionally power and back-up generators fail and power will not be available. Many of the accommodations are built in the traditional local style and have no air-conditioning. All passengers traveling into Uganda will be required to carry proof of yellow fever vaccination, and are encouraged to consult with their health-care provider regarding malaria prophylaxis. We suggest you check with your health-care provider before signing up for this tour. This is a Small Group program. For more information, click here.

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This itinerary requires a high level of physical fitness. Gorilla trekking on Day 18 can last up to 7 hours depending on the location of the animals. All passengers must be able to hike unassisted at a steady pace through dense forests on uneven, often slippery slopes, at an altitude of up to 8553 feet. Please see the "Is This Trip Right for You?" section and the Trip Preparation tab for a list of equipment recommended for this excursion.

DAY 1, Saturday - Depart for Uganda
Depart for Uganda

DAY 2, Sunday - Flight to Entebbe
Welcome to Uganda, the rising star of East Africa, with its snow-peaked mountains and sprawling savannahs, rich with wildlife. Upon arrival in Entebbe, on the shores of Lake Victoria, you'll be warmly greeted and transferred to your hotel. The rest of the day is free
Overnight: Entebbe

DAY 3, Monday - Explore Entebbe, Murchison Falls National Park
This morning, take a tour of Entebbe with your local guide. Visit markets, craft shops and the Botanical Gardens. After an early lunch at a local restaurant, transfer to the airport for your flight to Murchison Falls National Park. Upon arrival, meet your Tour Manager and proceed to the lodge. Time to settle in before attending an orientation meeting with your Tour Manager. This afternoon, visit the top of Murchison Falls for panoramic views of the landscape before returning to the lodge. Tonight, celebrate your arrival with dinner
Overnight: Murchison Falls National Park
Meals: Breakfast, Lunch, Dinner

DAY 4, Tuesday - Game Drive, Boat Trip on the Nile
Begin the early morning game drive into the park, which hosts over 100 species of mammals and over 450 species of birds. Enjoy the natural surroundings and look for wildlife before returning to the lodge for lunch. Later, a cruise takes you down the Nile River to the base of dramatic Murchison Falls where the Victoria Nile River surges through a narrow gap over a massive drop. Dinner tonight is at the lodge
Overnight: Murchison Falls National Park
Meals: Breakfast, Lunch, Dinner

DAY 5, Wednesday - Kibale National Park
An early departure to Kibale National Park, home to a great variety and concentration of primates, as well as a rich diversity of exotic birds. Passing through the countryside, admire expansive views of farmlands where the best fruits and vegetables in the country are grown. After stopping for a picnic lunch, continue your drive past tea plantations into the Kibale tropical forest. Your lodge is tucked deep in the forest, adjacent to the starting point for the chimpanzee tracking excursions. After a nature walk in the lush surroundings, savor dinner at the lodge
Overnight: Kibale National Park
Meals: Breakfast, Lunch, Dinner

DAY 6, Thursday - Chimp Tracking in Kibale, Queen Elizabeth National Park
Begin your guided forest trek in search of chimpanzees. Although chimp sightings are not guaranteed, the odds are good that you'll encounter them today in the lush green forest. Perhaps you'll also see other types of primate, including the red-tailed monkey. The hike will last approximate 2-3 hours while your expert guide shares the secrets of the forest's flora and fauna. After lunch, a drive takes you past volcanic crater lakes to Queen Elizabeth National Park. After settling in at your hillside lodge overlooking the vast savannah plains of the park, take a late afternoon game drive, followed by dinner at the lodge
Overnight: Queen Elizabeth National Park
Meals: Breakfast, Lunch, Dinner

DAY 7, Friday - Game Drive, Kazinga Channel Cruise
Enjoy a morning game drive in Queen Elizabeth National Park, whose diverse ecosystems, make it the ideal habitat for classic big game, primates, and over 600 species of birds. Set against the backdrop of the Rwenzori Mountains, the park's vistas encompass dozens of enormous craters carved dramatically into rolling green hills. After lunch, take a cruise on the Kazinga Channel. As the boat drifts slowly along the shore, watch for hippos, crocodiles and colorful birds. This evening, dinner at the lodge
Overnight: Queen Elizabeth National Park
Meals: Breakfast, Lunch, Dinner

DAY 8, Saturday - Bwindi Impenetrable National Park
Travel to Bwindi Impenetrable National Park, a biodiverse, mountainous area that is your base for gorilla tracking; arrive in time for a late lunch and leisure time for nature walks. Bwindi, a UNESCO World Heritage Site, is a sanctuary for colobus monkeys, chimpanzees, and many birds such as hornbills and turacos. Undoubtedly it is best known for its 340 Bwindi gorillas, half of the world's population of the critically endangered mountain gorillas. Observing the gorillas may only be done on foot, and only a limited number of viewing permits are issued, which help to protect the endangered gorilla families. Dinner and overnight at the lodge, a peaceful and exclusive retreat on the shores of Lake Mutanda
Overnight: Bwindi Impenetrable National Park
Meals: Breakfast, Lunch, Dinner

DAY 9, Sunday - The Gorilla Trek
After breakfast, assemble for an informative briefing by experienced rangers before embarking on the gorilla trek. Your group will be guided through the rough terrain of the rainforest in search of one of the park's gorilla families. The trek will last up to 7 hours depending on the location of the animals. When a gorilla family is found, you'll be allowed an hour in their company to watch them eat, preen and play. At your dinner tonight, share stories of your journey in Uganda and bid a fond farewell to your guide
Overnight: Bwindi Impenetrable National Park
Meals: Breakfast, Lunch, Dinner

DAY 10, Monday - Depart Uganda
Morning transfer to the airstrip in Kisoro for a scheduled flight to Entebbe Airport; transfer to the international terminal for your departure flight. Passengers with late evening flights will have a day-use hotel room and be transferred to the airport later in the evening. Please select flights that depart no earlier than 3 PM
Day Use: Entebbe
Meals: Breakfast

Book Now!
Discovery Tours itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently.
Book your Optional Tours before you travel. See more, save time, save money.
  • Tours purchased while travelling may cost an extra 10% or more
  • Tours often sell out. Avoid disappointment
  • Save your cash. Credit card processing may not be possible locally
  • Travel insurance only covers services purchased prior to departure
  • Book Online or call to book these tours up to 1 week before your departure
  • The day the optionals operate varies by the day of the week

Know Before You Go
Although most of the planning and preparation is taken care of for you, there are still a few things you should know and some details you should take care of to ensure your comfort, safety and peace of mind. Please review the following information before your departure to ensure that any surprises along the way will only be pleasant ones.
Getting Ready to Go
Passports and Visas
It is each traveler's responsibility to have a passport valid for at least 6 months beyond the dates of travel and a visa if required. Please check the information at www.gate1travel.com/visas.aspx for the specific country/region you are visiting for more details. IMPORTANT: Passengers who are not U.S. citizens must check with the respective consulate or a visa agency to determine what personal identification is required. Passengers who enter, leave and then re-enter the same country on their itinerary should check if they require a double-entry visa. Passport applications are available at most U.S. Post Offices, as well as at regional Passport Agencies. Passengers requiring visas, whether obtained in advance or locally upon arrival, should ensure that their passport has blank pages.

Trip Preparation
A little pre-planning can make your trip go a lot smoother. Several weeks before your trip, make a list of what you will need to take with you. Make sure your personal documents (passports, visas, driver's license) are in order. Make sure also that you have enough prescription medications to last through the trip and carry them with you in case your luggage is delayed. Bring a change of clothes in your carry-on bag in the event that your luggage is delayed or lost. Lost luggage is common. We strongly urge you to consider carry-ons instead of checked bags when possible, and when checking a bag is necessary, choose a bag color and identification that stands out. We suggest that you make photocopies of passports, visas, personal ID and any other important travel documents and pack them separately from the originals. You may also make a digital copy of your passport to keep a clear picture with the important details in your cell phone or digital camera photos. If you lose the originals while traveling, you'll have copies for easier reporting and replacement. Pack a list of medications including dosage and generic names. You may consider bringing a small supply of over the counter medications for headaches and/or anti-diarrhea pills (especially when traveling outside of the USA and Western Europe). We recommend that you pack a portable alarm clock. Due to security reasons, many museums have restrictions on the size of bags that can be taken inside and backpacks, carry-on bags or large purses may not be permitted. It is recommended to bring a small shoulder bag or purse to use in these situations instead. Avoid placing valuables such as cameras in your checked luggage. Airplane pressure can cause similar pressure in your body, most notably in ears, as well as liquid tubes and bottles. Your physician can suggest medication for decongestion. We suggest that you place liquid containers into Ziploc bags to catch any leaks.

Travel Safety Advice: The safety of our guests is Gate 1’s #1 concern. Before making the decision to reserve your vacation, we want you to be aware of potential situations which may impact your holiday. While most of the time our programs run precisely according to plans, on rare occasion force majeure events including weather, transportation mechanical issues, or uninhabitable accommodation, civil unrest and even criminal or terrorist activities will present themselves unexpectedly and with little or no notice. Gate 1 will make the decision to cancel a tour only after receiving verifiable government issued information. We are otherwise obliged to comply with contractual airline and vendor agreements and carry out the tour until or unless we are advised otherwise. In the event of such an occurrence anytime after your date of departure, Gate 1 and the local destination ground staff, in coordination with government advisories, airlines, hotels, cruise ships and other vendors, will make decisions with regard to your safety first. We strongly recommend that tour participants review the destination country's specific information at https://travel.state.gov/content/passports/en/alertswarnings.html.

Travel Protection
Even the best-planned trips can be impacted by the unexpected. And that is why we recommend that you help protect yourself and your investment by purchasing Travel Protection for your Gate 1 trip. Travel Protection can help with medical coverage for illness or injury, trip cancellation and/or interruption, baggage loss, medical evacuation, and more. At any time before you complete Final Payment, you may choose to purchase Travel Protection. The protection plan premium is non-refundable after a 10-day review period. In addition, you must be medically able to travel at the time the premium is paid. For a summary of the plan details on coverages, benefits, limitations and exclusions, please refer to the Description of Coverage by visiting www.gate1travel.com/insurance/.

Cancel for Any Reason Waiver Benefit (CFAR) is a non-insurance feature that allows you to cancel up to 72 hours before your scheduled departure for any reason not otherwise covered in the Travel Protection Plan. CFAR must be purchased at the same time as the Travel Protection Plan as well as within 21 days of the original booking date. Independent or escorted tour reservations will be eligible for a future travel credit equal to the full cost of your trip, less the cost of initial deposit, airline-assessed fees, amendment fees, and insurance premium. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. All CFAR credits are valid for a period of two years from the original date of travel. CFAR Credits have no cash value and are not transferrable. Airline-assessed fees are generally $300 per person, but may be as much as fully non-refundable. Some non-refundable airline tickets may retain value, less airline-assessed fees. Your future air credit must be used to book with the same airline. Deadlines to rebook and complete travel vary by airline and may be as early as 12 months from when the tickets were originally issued (not the date of travel). For details, www.gate1travel.com/insurance/.

This program does not apply to custom groups and Antarctica cruises. Residents of New York, Missouri & Minnesota may purchase this Cancel for Any Reason Waiver Benefit separate from Travel Protection. Call to speak with a reservation agent for details. This Cancel for any Reason Wavier Benefit is not insurance and is provided by Gate 1 Travel.

Mobile Phones
Mobile networks differ from country to country. We recommend you check with your provider to see if your wireless plan will work in the destination(s) you are visiting. To avoid possible roaming charges, you may want to consider purchasing an international plan. With most major phone companies, for a modest fee, you will be able to use your domestic plan's talk, text, and data allowances just like you do at home. If you can access the internet while you travel, you can also take advantage of services such as WhatsApp or Skype.

Making Telephone Calls from One Country to Another
When dialing a number from one country to another, you should proceed as follows: dial your country's Exit Code (often indicated with a “+” sign), then the destination Country Code, then the Phone Number. For most countries, the exit code is 00. Exceptions include the USA and Canada (011), Hong Kong and Cambodia (001), Australia (0011), and Russia (8 Pause 10*). For Brazil, please consult with the local telephone company. If you are dialing from a mobile phone, you can enter a “+” instead of the international Exit Code (011, 001, 0011 or 00) by pressing and holding the 0 key. For most countries in Africa, Asia, Europe, South America and South Pacific, if you are calling from a local phone to a number within the same country, you should drop both the exit and country codes and then add a leading 0 (zero). Exceptions include Spain, Italy, Hungary and Malta (no additional zero needed to dial locally).

To dial the following number in Germany (as listed on your voucher): +(49) 0555-555
From USA or your US cell phone: 011-49-555-555
From another country in Europe: 00-49-555-555
From a German phone within Germany: 0555-555

WiFi Access
WiFi is available in most airports, hotels, and cruise lines, as well as on some flights, trains, and buses. There may be a fee for access and service quality and speed may vary greatly especially while on moving vehicles. Availability on cruises is also dependent upon its location while sailing through multiple countries. Please note that WiFi can be extremely slow, unreliable, and sometimes nonexistent in developing countries.

Staying Healthy While Traveling
All travelers should familiarize themselves with local conditions, such as high altitude or required immunizations, which could affect their health. We recommend you consult with your personal healthcare provider, the Centers for Disease Control (www.cdc.gov) and/or the World Health Organization (http://www.who.int/en/) for their recommendations.

There are several easy steps you can take to stay healthy while traveling which may help prevent contracting an illness while away from home.

  • Watch what you eat. Try new foods in modest quantities, and depending upon your destination, you may want to avoid street foods, salad bars, raw vegetables and fruits, unless they have thick peels like bananas or grapefruit.
  • Stay hydrated. Drink bottled water and avoid consuming ice cubes made with tap water.
  • If you have allergies to foods, medications or insect bites, or have any other unique medical issues, consider a medical alert bracelet and/or a physician’s note detailing required treatment should you become ill.
  • Wash your hands regularly and carry hand sanitizer.
  • Where appropriate, pack sunscreen and insect repellent (for both active and warm destinations).
  • You may also want to bring a small first-aid kit with bandaids, antibiotic cream, pain killers, bug bite cream, digestive aids like antidiarrheal or anti-bloat medications, antacids, and cold medicine. This is in addition to any prescription medications which should be adequate for the entire trip.

Notice on Aircraft Cabin Insecticide Treatment - Please note that some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at: http://www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements.

Uganda - All passengers are required to show proof of yellow fever vaccination upon entering Uganda. Malaria is present throughout Uganda and the Centers for Disease Control (CDC) recommends that malaria prophylaxis and preventative measures be taken, but as always, consult your physician before taking any medication. Ebola is present in Uganda but your tour will not take you to one of the affected districts. It is recommended to wash hands often with soap and water and carry alcohol-based hand sanitizer. Information on vaccinations and other health precautions may be obtained from the Center for Disease Control and Prevention's hotline for international travelers at 1-877-FYI-TRIP (1-877-394-8747) or via the CDC website.

This itinerary requires a high level of physical fitness. Gorilla trekking can last between 1/2 hour to 7 hours depending on the location of the animals. All passengers must be able to hike unassisted at a steady pace through dense forests on uneven, often slippery slopes, at an altitude of up to 8553 feet.

Consideration for Tour Participants (Escorted Tours)
For the benefit of all tour participants, we ask tour members to be considerate of their fellow travelers in the following ways:
  • Refrain from wearing colognes, perfumes and/or personal products containing excessive fragrance in respect for other guests who may be allergic
  • Avoid smoking cigarettes, e-cigarettes or cigars in the vicinity of other tour members, including in outdoor areas where smoking may be permitted but may still affect other tour participants
  • Avoid attire with political or religious messages that may offend other travelers
  • Respect your fellow passengers. Guests come from all walks of life and varied lifestyles. Please refrain from topics of conversation which might cause offense, such as religion and politics
  • Refrain from conversation or talking on mobile phones while commentary is in progress
  • Respect the mandatory seat rotation policy on the coach
  • Make use of the available hand sanitizer on the coach to support a healthy environment
  • Seek approval before taking photographs of other tour participants
  • Respect tour departures times to avoid delay and loss of sightseeing opportunities

Climate & Clothing
Uganda - The weather in Uganda varies according to the geographical area and elevation. Temperatures can range from tropical in lower elevations to brisk in the higher elevations including Bwindi Impenetrable National Park. In the northern region of Murchison Falls, the rainy season is from March to November and the dry season is from December to February. In the southern region of Bwindi, the rainy season is from October to November and March to May. The dry season is from June to September and December to February, however due to the rainforest environment, heavy rains can occur in any season. Mountain gorillas live in a rainforest characterized by rain and dense vegetation. It is essential to wear all-weather clothing to protect yourself from inclement weather, vegetation and mud. We recommend bringing the following items for your safety and to ensure your trekking experience is as comfortable as possible.

- Small, lightweight, waterproof day backpack
- Light, waterproof hiking boots or shoes and comfortable walking socks
- Thick canvas or leather gloves to protect your hands from spiky vegetation
- Lightweight, quick-dry hiking trousers or waterproof pants
- Waterproof jacket or poncho with hood or waterproof hat
- Short and long sleeved shirts
- Water bottle
- Camera and plastic bag for protection (no flash photography is permitted while trekking)

For the remainder of the safari, bring clothes you can layer including a jacket for chilly mornings and evenings. Sunscreen, insect repellent, hat, sunglasses and a bandana are also recommended for protection. On game drives, visitors should wear neutral colors such as brown, khaki, and beige. Binoculars are a must for wildlife viewing, and a long range lens is recommended for photography.

About Drones
Unmanned Aerial Vehicles (UAV) or “drone” technology has quickly become affordable and is increasingly popular with recreational users. While some countries have clear, established drone laws, others do not, or existing regulations are undergoing review and change. Travelers who wish to bring a drone on their trip are responsible to research and abide by the laws and regulations of the countries they are visiting, as well as to check with their airline(s) regarding their rules for transporting drones. Please note that tours are unable to extend the length of scheduled visits and stops to accommodate use of drones.

Book & Film Recommendations
Many of our guests enjoy reading about their destination - either in advance of their trip or while traveling - as a way of adding context to their visit. Whether reading a traditional guide book, learning about the history and culture, or simply enjoying a fictional novel set in the destination, a good book can add greatly to your experience. Similarly, a good movie set in your destination helps set the mood before you travel. We asked our Tour Managers and staff to recommend books and films which past guests may have enjoyed. The following does not constitute an endorsement of any authors, books or films listed, it is merely a collection of guests' recommendations.

The Impenetrable Forest: My Gorilla Years in Uganda by Thor Hanson
The Last King of Scotland by Giles Foden
Abyssinian Chronicles: A Novel by Moses Isegawa

Preparing for Your Trip
Reconfirming Flights
It is not necessary to call your airline to reconfirm your flights. However, we do recommend that you check your airline’s website 24 hours prior to your flight to ensure that your flights remain on schedule and that flight times are unchanged.

Seat Assignments
As a courtesy service, complimentary airline seat assignments are requested on your behalf and, when available, are displayed in order of Passenger #1, #2 and so on. Assignments reflect the best available seats at the time of booking. Some airlines and/or fare types do not allow for pre-seating and require this be done at airport check-in only; in which case the display shows “N/A”. Seats are subject to change by your airline(s) including, for example, when there is a schedule change or equipment change after your initial booking; this may cause seat assignments to be changed or even cancelled. Some airlines offer preferred seating for an additional fee; these seats may only be purchased directly from the airline. You will need your family name and the 6-digit airline “Record Locator” which is displayed with the flight details on your reservation. In the event that you change seat assignments directly with your airline, changes will not be reflected on your invoice or documents. At the time that Gate 1 travel documents are issued, the currently assigned seats will be listed based on the assignments stored in your airline reservation at that time. Should you have questions regarding your assignments, please write to us at www.gate1travel.com/contactus.

Frequent Flier Programs
Passengers are responsible to contact their airline directly regarding mileage eligibility and accrual. Airline frequent flier programs determine whether to award miles in part or total based on their own rules which are updated frequently. Some discounted or promotional airfares as well as some code-share flights are not eligible for mileage accrual. Some private airfares, such as a “Gate 1 Travel Airfare”, are not eligible for mileage or may qualify for reduced mileage, even if the same airline class of service is eligible for full mileage when sold as an “Instant Purchase” published airfare. Not all published airfares are eligible for mileage. Gate 1 Travel will record frequent flier numbers when provided by the passenger prior to travel documents being issued. However, the addition of frequent flier numbers to airline records does not guarantee mileage eligibility which is at the sole discretion of each airline. Airline schedule changes may result in flights which were originally eligible for mileage accrual no longer being eligible. We highly recommend passengers to provide their frequent flier account information whenever checking in online and/or at the airport check-in desk. After travel has commenced, it is often not possible to apply for frequent mileage credit. Passengers are also responsible to determine whether previously earned mileage may be applied to flights to secure upgrades.

Known Traveler Number (KTN)
If you have a KTN number, you are normally able to join the TSA security line for expedited processing at the airport. Prior to check in, you should go online or call your airline and add your KTN number to your reservation record. In most cases, you will then see the letters "TSA PRE" printed on your boarding pass. If these letters are not printed, you will not be permitted on the TSA line. Please be aware that some airlines do not participate in the program and therefore even if there is a TSA line at the airport, you will not be given TSA PRE status. Sometimes you may not be selected by TSA (even if you entered a KTN number) and even a minor name discrepancy can result in TSA PRE being denied. It is your responsibility to register your KTN number with your airline and Gate 1 cannot be held responsible for denial of expedited security. Note: KTNs are issued by the US Transportation Security Administration (TSA) after completing a background check through TSA's PreCheck® program. Global Entry members may also enjoy expedited customs processing.

Luggage & Packing
Checked bags are typically limited to a total dimension of 62 inches by adding length + width + height (example: 26"+26"+10" = 62”), and a maximum weight of 50 lbs (23kg). Smart Bags with a USB charging port, GPS tracking device and other high-tech features are prohibited as checked or carry-on baggage unless the bag is made with removable batteries and the batteries are removed and stored separately. Many airlines charge for checked bags including flights which begin and end within the USA. The most inexpensive airfare options commonly known as Basic Economy airfares do not include any checked bags nor seat assignments before the day of departure. However, for some airlines, other airfare categories also do not include checked baggage. This will be clearly displayed in our airfare selection and on your invoice. Where available, we highly recommend selecting airfares which include at least 1 piece of checked baggage. Gate 1 Travel is not responsible for checked bag fees, excess luggage or weight charges levied by an airline. Checked baggage allowances displayed on reservation details and invoices reflect the applicable allowance at the time of booking but are subject to change by your airline(s). For your airline’s requirements and fees, visit www.gate1travel.com/baggagefees.aspx. For important baggage information, visit www.gate1travel.com/luggage.aspx. Avoid placing valuables in your checked luggage. Federal law forbids the carriage of hazardous materials aboard the aircraft in your luggage, your carry-on or on your person. A violation can result in five years’ imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. Check the Transportation and Safety Administration (TSA) website www.tsa.gov to find out the current list of acceptable items you may bring on a plane before packing. We recommend that you use brightly colored luggage tags, straps or other identifiers to help you locate you luggage upon arrival or to describe it in the event that it is lost.

Carry on Luggage
Missed connections and lost luggage are more common than ever. We strongly suggest you use your carry on bag for those necessities you would miss if your checked bags went astray. Items to consider, but not limited to, are prescription medicines, eyeglasses, a change of clothes, mobile phone and charger, valuables (including jewelry and cash), passport, keys, insurance cards, local contact information. Refer to the TSA website for a complete list of items and their sizes which may be carried on board. We also recommend you bring a change of clothes in your carry on bag in the event that your luggage is delayed or lost.

East Africa - Flights between Kenya, mainland Tanzania and Zanzibar have a weight restriction for luggage of 50 lbs. per piece of luggage with a limit of one piece of checked luggage per person. Flights within Uganda have a weight restriction for luggage of 33 lbs. per person, including hand luggage. These differ from international flight luggage limits and should be taken into account when preparing for your trip.

Uganda - Due to limited space in safari vehicles please make sure to pack your belongings in a soft-sided duffel bag and pack conservatively. Traditional suitcase with rigid frames or hard plastic sides should not be used.

E-Tickets & Advance Check-In
Review the flight itinerary included in your documents. Print and carry a copy of the air itinerary which contains the 6-digit airline "Record Locator" and e-ticket numbers. Advance online check-in is available on some airlines. If available, you may enter your name and 6-digit Record Locator or Flight Ticket Number at the airline's website, and print the boarding pass on your home printer within twenty-four hours of departure. You may check-in online, even if you plan to check luggage at the airport. Airlines without advance online check-in require you to present your identification and e-ticket numbers at the airport self-service kiosk or check-in counter. Paper tickets will be provided in the rare instance when e-tickets cannot be issued.

Day of Departure
Arrive On Time
Due to increased security measures, you should plan to check in at least three hours prior to the scheduled departure time for international flights and two hours prior for domestic flights. Many airlines do not permit check-in less than one hour prior to the scheduled departure time. It is your responsibility to arrive on time for all scheduled flights. Enhanced security procedures, including passenger screening, canine inspection, and inspection of personal electronic devices, have been implemented for all flights into the United States, and therefore security procedures may take longer than normal.

If your flight itinerary displays a flight as “Operated By” another carrier, you should check-in at the desk of the “Operated By” airline. When you arrive at the airport, check the airport monitors for updated check-in desk listings. At check-in, be prepared to provide your government issued identification (valid passport required when traveling internationally) and your e-ticket itinerary/ticket numbers to the agent. Once you've checked in and received your boarding passes and luggage claim tickets, proceed directly to the security check. Security lines are often backed up and can take time to get through. Once you've completed security check, proceed directly to your gate and check the large electronic flight screens for your flight time and departure gate for schedule and gate changes. Airport desk clerks will assist with unexpected changes. Once you are in the gate area you can relax, shop or buy a snack before your flight.

Connecting Passengers
Passengers connecting from another point within the USA should check their luggage through to their final destination. Although problems with lost luggage have been minimal, it is a possibility. Certain carriers do not allow baggage “interlining,” and luggage must be checked separately for each flight. When you check your luggage, please verify where your luggage is being sent. When connecting between flights in major airports, you may need to pass through multiple security checkpoints. Therefore, we recommend that you proceed immediately to the gate area for your connecting flight to avoid any unexpected delays which may cause you to be late. Passengers returning to the USA may need to collect their luggage at the first airport of entry and recheck their luggage for their connecting flight.

Flight Services
Avoiding Jet Lag
In order to minimize fatigue and general restlessness caused by jet lag, there are a few steps you may take including switching to your destination time zone when you board the plane, by sleeping and eating according to the new schedule, avoiding heavy eating, caffeine or alcoholic beverages before or during your flight, and by drinking plenty of water and/or fruit juice while flying. Try to sleep on overnight flights and then, upon arrival, avoid the temptation to nap until nighttime.

Airline Food
Unless you are a first or business class passenger, you will likely be treated to a pretty mediocre culinary experience. Reasons for this range from airline budget constraints to the logistics of high altitudes, low humidity and air pressure which tend to desensitize taste buds. Small galleys, tiny ovens and precooked food, plus previously mentioned cost-cuts in order to keep airfares as low as possible, add to some often pretty poor fare. Our suggestion is to stick to simple options, carry a few granola bars, and don't expect this to be your best dining experience.

Premium Economy or Business Class
Service may not be available on all flights or aircraft types, and therefore some flights within an itinerary may not include Premium Economy or Business Class seating. This includes, for example, some US domestic connections and/or short haul flights abroad. When service is not available, you will be accommodated in the best alternative class of service and seating. Please check your operating airline to determine the extra services you may receive.

US Customs & Immigration for Return Flights
In most cases, passengers with return flights that include a connection in the US will need to complete customs and immigration formalities in their first port of entry, requiring them to collect their luggage and check-in for their onward flight. However, there are some exceptions: certain airports in Canada and Ireland (Dublin), allow US Immigration formalities to be completed in the overseas airport at the gate area.

Foreign Domestic Flights
If your tour program includes foreign domestic flights, and those tickets are not included together with the e-ticket itinerary in your travel documents, you will receive those tickets at your destination from our local representative.

What to do if You Need Assistance

Whether you purchased your airfare from Gate 1 Travel or from the airline directly, please bear in mind that Gate 1 Travel does not own nor operate the airline(s), nor the airport facilities where they operate. At times, flying can be a frustrating experience, especially when things do not go exactly as planned, and airline explanations can be confusing or even misleading. Should you face a problem, remain calm and seek assistance either from the airline directly or from Gate 1. Please be aware that in most cases, on the day of your flight(s), airlines pass responsibility for your reservation to their staff at the airport and it is not always possible for Gate 1 Travel to intervene on your behalf, either through our reservations system or directly with your airline.

Emergency Assistance
The Gate 1 emergency line is available 24 hours a day, 7 days a week. Call: 800 682-3333 or 215 572-7676. From overseas, call: 001 215 572-7676. Outside office hours, listen to the prompts, then press 3. You will speak immediately with a representative, or you may be asked to leave a detailed message including your name, your booking number, and most importantly the telephone number where you can be reached. Your message will be forwarded immediately to a representative who will contact you at the telephone number provided.

Last Minute Schedule Changes & Flight Delays
On the day of travel, check the flight schedule and advise Gate 1 by phone, 800 682-3333 or 215 572-7676, of any significant changes that might affect your arrival transfer or hotel reservation. Gate 1 cannot be held responsible for affected land services, including arrival and/or departure transfers should flights be changed without our knowledge. Gate 1 will make every effort to inform passengers of schedule changes and cannot be held responsible for changes in routing and/or the number of stops in the itinerary. Nor will Gate 1 provide compensation for changes or cancellations implemented by an airline.

Missed Flights
In the event that you miss your flight which departs as scheduled, for any reason, your airline will consider you a "no-show” and may resell your seat(s) to other customers. This will also result in the cancellation of any later flights in your itinerary. Similarly, if you voluntarily decide not to use any of the flights on your itinerary, the airline will consider you a “no show” and cancel remaining flights on your itinerary. In this case, please contact your airline immediately for assistance in getting you to your destination. Missed flights are typically fully non-refundable and you may be required to purchase new flights from the airline at your own expense. Once your alternative arrangements have been confirmed, please contact Gate 1 with your new flight details.

Missed Connection
If you are connecting from a domestic flight which is delayed for any reason, causing you to miss your international flight, ask the airline for assistance in getting you to your destination. Since all airline tickets are issued on special fares which carry restrictions and penalties if changed, it's the airline's responsibility to make alternate arrangements on your behalf as Gate 1 has no authority or control over airline activities and policies. Do not leave the airline check-in desk until an alternative itinerary has been confirmed.

Lost Luggage
If your luggage is lost or damaged by the airlines, a baggage claim form must be filed with the carrier before leaving the airport. Any cost to retrieve luggage will be your responsibility and you should retain receipts to submit to your insurance provider. You may be required to return to an airport to retrieve your luggage personally.

Arrival & Departure
Arrival Procedures
Upon arrival, please complete immigration formalities if necessary and claim your luggage. If your program includes airport arrival transfers, check your voucher for specific instructions, as they vary with every destination. In most cases, you will be met after collecting your luggage or passing through Customs by the local representative who will be holding a Gate 1 Travel sign and/or a sign with your name on it. In some instances you will be instructed to walk a short distance to a transportation counter. The company's name and location will be printed on your voucher. If for any reason you do not connect with the Gate 1 transfer personnel, go to the Tourist Information Desk and ask them to page the Gate 1 Travel representative or phone the number on your voucher. If you are delayed due to lost luggage, phone the number on the voucher or have a companion exit the Customs Area to advise the transfer representative.

Be wary of airport scammers who offer unwanted assistance. If you are arriving without a pre-arranged transfer, we strongly recommend going to the Tourist Information Desk to ask for a licensed taxi or transfer service. You may be asked to pay for the transfer at the desk prior to the trip, this will ensure you are not charged extra during the trip.

What To Do When Your Flight Is Delayed
Airlines do not share flight manifest information. Therefore, the only way we may learn of a delay or schedule change while you are traveling is from you, the traveler. The sooner you are able to contact one of our offices, the better we can respond. Please refer to the Emergency Assistance instructions on this same document. Gate 1 Travel is only able to guarantee pre-reserved arrival transfers for up to one hour from the scheduled time, no matter the cause. In case you are delayed for any reason, and are unable to follow the instructions on your voucher, please make independent transfer arrangements and retain your receipts. Unused tour services, including transfers and hotel nights are not refundable. Upon you return home you will need to contact your airline and/or insurance carrier to investigate the possibility of reimbursement for any unused tour services.

Departure Procedures
If your program includes departure transfers, instructions will be stated on your voucher or provided locally.

Due to local traffic and other extenuating circumstances, we ask that you allow 30 minutes from your scheduled transfer time for our representative to arrive. This includes hotel, airport and cruise transfers. Such possible delays are taken into consideration in scheduling transfers and you should therefore have no concerns about arriving late for your tour, flight or cruise. For transfers from a hotel, let the hotel reception desk or concierge know that you are waiting for a transfer. In the case of a missed transfer, reimbursement for your out-of-pocket expenses will be considered provided you obtain a written statement from the hotel's front desk verifying the length of time you waited, and the time you left the hotel, and a receipt for your transportation with time and date.

The cost of a transfer is more expensive than hiring a taxi, as a Gate 1 transfer necessarily includes round trip service, or 'dead-leg'. Often the places of call (airports, seaports, hotels) demand entrance and parking fees, where drivers may have to wait for up to an hour. Passengers comfortable hiring a taxi on their own and do not require assistance will save money.

About Your Accommodations
Gate 1 Travel has carefully selected each hotel based on overall quality, location, price, food, service, and cleanliness. All rooms are standard twin-bedded (two single beds) rooms with private facilities. Special requests such as bed types, smoking preference and connecting rooms are subject to availability. Room selection in all cases, unless otherwise reserved, is strictly at the discretion of the hotel's management on a run-of-house basis. Triple rooms consist of standard twin beds or one double bed plus a sofa/folding bed or cot for third person except in the U.S. and Canada, where triple rooms often consist of two double/queen beds for three persons; where available, a fee may be charged by the hotel for the addition of a cot/rollaway. The number of persons accommodated does not dictate the room size. Although available at most 4 and 5 star hotels, the use of air-conditioning abroad differs greatly from the United States, and is often shut down at night and from the end until the start of the summer months. Some lodges and accommodations in remote regions may not have all of the amenities, such as hairdryer, alarm clock and room service, that you might find in a larger hotel located in a city center.

On Safari - Electricity for some camps and lodges is provided by generator and may not be available 24 hours a day. Passengers traveling with CPAP machines must notify Gate 1 Travel in advance so accommodations can be made to run these machines through the night.

Hotel Check-in/ Check-out
Hotel check-in time is generally not before 4:00 p.m. and check-out time is prior to noon. If you will be arriving early in the day or departing in the evening, hotels will usually allow you to store your luggage in their luggage room. Ask at the front desk if the hotel can check you in earlier, or let you stay later.

At Your Destination
Eco & Sustainable Tourism
We support global efforts to create a more eco-friendly world, intolerant of any forms of cruelty, abuse and intentional environmental destruction. To that end we ask that our clients maintain a watchful eye as they travel, and report any abuses they may encounter. One of the many benefits of tourism is the shared cultural knowledge and ultimate elimination of negative behavior through education. We rely on your good feedback to enable this element of symbiosis. As you travel and learn about foreign cultures, we ask first and foremost that you practice tolerance and respect for local customs.

Tipping is always a matter of personal discretion. For your convenience, please use the summary below as a guideline for recommended gratuity amounts. Gratuities may be paid in local currency or US dollar equivalent where accepted. Please be aware that tipping is considered by many locals to be a part of their normal remuneration and some may approach you for additional "compensation." There is no need to be intimidated by the request, nor should you feel pressured to pay more than recommended. If you become uncomfortable by any behavior you encounter, please advise your tour manager or phone our local office. Numbers are provided in your documents for your convenience.

Suggested Tipping: Uganda

Safari Driver/Guide: US $10 per person per day
Gorilla Trekking Porter: US $10 per person per day
Gorilla Trekking Team (excluding porter): US $10 per person per day
Hotel porters and wait staff: Included

Uganda - Gratuities are appreciated and expected for good service in restaurants and other places that cater to tourists, as well as on safaris.

About Your Sightseeing
To ensure a pleasant and fair experience for passengers on our escorted tours, there is a mandatory seat rotation policy on our motor coaches which will be organized by your Tour Manager. On river cruises, color-coded group splits may be used for shoreside included and Optional tours. Some buses are equipped with toilet facility, however they are strictly intended for emergency use only and often require the vehicle to stop for safety reasons before use. When travel dates coincide with religious holidays and national celebrations, some monuments and sites may be closed, sometimes without prior notice. On these occasions, escorted touring itineraries may be amended to reflect these closures. Occasionally, during holidays and certain periods, and/or due to other unforeseen circumstances including weather conditions, there may be last-minute changes, sometimes after arrival, which may affect the sequence of the tour and locations visited. National monuments and tourist sites regularly undergo renovations, which can obscure the monument's view. No tour will be canceled due to renovations, however Gate 1 will decide based on the conditions whether to amend an itinerary. To respect the privacy of all tour participants, your tour manager will not organize a group photo or collect passenger email addresses for a group list.

Public restrooms may not be kept to the standards of the US. Please be advised that bathroom facilities at comfort stops or restaurants do not always provide toilet paper. We recommend keeping extra tissues or toilet paper with you throughout the tour. Western style bathroom facilities are not always available.

Land Only Passengers (Escorted Tours)
Your tour manager will contact you after your arrival at your hotel. Passengers who have not purchased arrival transfers from Gate 1 Travel should proceed directly to the hotel for check-in. The details of the hotel can be found in your documents.

Purchasing Tours Locally
On escorted tours, the guides will generally sell optional tours to passengers who have not pre-purchased them. Payment can be made by cash or credit card, unless otherwise noted below. This does not apply to Independent packages. Please see Gate 1 Terms & Conditions for more information. https://www.gate1travel.com/terms.aspx#optional

Independent Activities - Gate 1 itineraries may contain suggestions for activities for your leisure time; these suggestions do not constitute a recommendation nor an endorsement of any specific service provider and the decision to participate in any such activities should be made independently and with due consideration. Gate 1 is not responsible for any activities not expressly included in its programs. Caution should be exercised when selecting certain activities that may require physical strength, coordination or exertion. Particular care should be taken when considering animal rides, such as on camels, mules or horses

We suggest getting a small amount of currency for the first country you're visiting before you depart (except India). It is a good idea to carry a chart with you to help you convert dollars to the local currency. It's also a good idea not to carry too much money. Many countries have ATM machines that accept most ATM cards, but be sure you know your ATM password in numbers-the keypads on foreign ATMs don't always have letters. ATM machines will only dispense cash in local currency. Check with respective consulates to learn current currency allowances and requirements. Use your credit card whenever possible. Should you decide to carry cash, please note that exchange at banks is typically more favorable than at hotels or exchange bureaus. However, bank hours are limited to Mondays through Fridays and sometimes only morning hours on those days. Please note that many banks and most vendors will not accept or exchange $100 bills. We suggest to carry $20 bills or smaller. In many destinations (except Western Europe), we suggest to bring between $50 to $100 in $1 bills which may be used to pay gratuities.

Uganda - The Ugandan Shilling is the local currency. U.S. Dollars (USD) can be exchanged at foreign exchange bureaus and banks in Entebbe. USD notes must be dated 2013 or newer and have no tears or blemishes or writing. All bills must be clean and crisp. Credit cards are accepted in major hotels, but it is generally best to carry Shillings while traveling outside of Entebbe. ATMs are not widely available.

Credit Cards
While credit cards are accepted in most destinations, it is advisable to carry local currency. Inform your credit card company that you are traveling to avoid your card being blocked for security reasons.

While most US-issued credit cards have the embedded microprocessor chip, there are still some that have the magnetic-strip technology. The "chip-and-PIN" cards require users to punch in a personal identification number (PIN) instead of signing for a purchase. For example, many automated ticket kiosks, such as those commonly found at train stations, gas pumps and parking garages, don't accept cards without a chip and PIN. Most cash registers are equipped to handle American cards but if you encounter difficulties, offer an alternative credit card or politely insist that the cashier keep trying to swipe the credit card. ATMs typically recognize and accept US issued debit cards. For travel to Europe, should you anticipate using ticket kiosks or purchasing train tickets locally, you may consider buying tickets and other basic purchases prior to departure.

Uganda - It is recommended to carry some cash in the local currency because credit cards are not widely accepted outside of Entebbe. Credit cards should only be used at tourist hotels to avoid the possibility of fraud. Be vigilant while using ATM machines. When possible, use machines located in airports and tourist hotels.

Most people enjoy bringing home at least one souvenir from the countries they visit. However, some find any amount of shopping to be too much while others never find enough opportunities.

We have built into our Escorted itineraries a few shopping stops at recommended spots. These stops are designed to enhance your experience by providing an opportunity to see first-hand quality locally crafted merchandise which you may not be able to find on your own. Shops are checked to ensure the quality and authenticity of the products they offer, and we limit guides from visiting other locations. In some cases, we plan these stops to provide an opportunity to use clean bathrooms and to stretch your legs. All shops want your satisfaction, and therefore in case of any misunderstanding they ask that you kindly submit your claim to us within one week of the item's receipt. Claims submitted later will be subject to each store’s policies.

While shopping independently, we advise you to exercise care and common sense when making any purchase. Always get a formal receipt. And remember that, just like in this country, if a deal seems too good to be true, it probably is!

About Tax-Free Shopping
Tax-Free Shopping allows shoppers to reclaim the VAT (Value-Added Tax) or GST (Goods and Services Tax) they have paid on their purchases in some foreign countries in accordance with restrictions and procedures as dictated by each country. Refund eligibility varies by country, but may require presenting a scanned copy of your passport at the time of purchase, a minimum amount spent, or providing original store receipts. For more details, check the respective country’s online website, with the shop salesperson, with your tour manager or at www.globalblue.com for specific country regulations and airport operation hours. Please keep in mind that you must apply for VAT refund in the airport of the country the items were purchased and allow enough time prior to your flight for the application.

U.S. Customs & Shipping Charges
You may carry items with a fair retail value totaling $800 into the U.S. Taxes may be applied to the next $1,000 worth of merchandise. U.S. Customs determines the value of your items, often honoring a genuine sales receipt. Items which are shipped home are always subject to duty when received in the U.S. (in addition to shipping charges). Some shops may offer to include shipping and duties in the price but this typically means shipping only to the customs facility closest to you and payment only of the export duties; you would still need to collect the item and pay U.S. import duties. Please be aware that it is illegal to import products made from endangered animal species. U.S. Customs & Border Protection will seize these items, as well as most furs, coral, tortoise shell, reptile skins, feathers, plants, and items made from animal skins.

Uganda - Local specialties include wood carvings, woven cloth and baskets.

Your Safety is Very Important
Prior to your trip, if you are traveling overseas, we strongly recommend that you visit the website of the U.S. Department of State at www.travel.state.gov, specifically the section which addresses International Travel. You should read the tips for foreign travel and travel warnings for the country or countries that you plan to visit.

It is also important that you do not allow your common sense to take a vacation while on your trip. Here are several tips which, if followed, will save much potential hardship:

  • Always use seat belts (if provided)
  • Be aware of potentially dangerous places and situations as you would be at home. Avoid wearing expensive jewelry and carry your valuables concealed in inside pockets or hidden pouches. Your objective is to avoid drawing attention and to blend in with the crowd
  • Don't put all your valuables (money, credit cards, passports, etc.) in the same place (in case one wallet is stolen, you should have other valuables and identification in another safe place)
  • Do not leave valuables laying loose in your room or on the bus as Gate 1 Travel is not responsible for any loss. Use the hotel safe. Keep copies of your passports, credit card numbers and travelers checks numbers in the hotel safe
  • When possible we suggest traveling in pairs or groups when moving about independently
  • Do not pack valuables (cameras, computers, jewelry, etc.) in your checked luggage. Keep hard to replace valuables with you in your carry-on bag
  • Keep wallets safely tucked into front trouser pockets and/or wear a money pouch inside your clothing
  • Carry handbags close to your body, shoulder bags the cross-body method with the bag in front of your body
  • Credit cards are generally accepted everywhere and are safer than traveling with large amounts of cash
  • While in destination, you may encounter local wildlife. Please refrain from touching any animal as they may carry diseases or harm you.

If you've purchased an escorted tour program, your travel documents will include telephone numbers of local Gate 1 Travel representatives who will do their utmost to assist you in the event of an emergency. The numbers are printed on your Gate 1 Travel vouchers. Please copy the numbers. Once you relinquish the voucher, you will not have this information. Passengers traveling independently should employ the services of hotel concierges and local authorities.

On Safari - While on safari, it is very important that you follow all directions provided by your guide in order to ensure the safety of the group. Prior to the first safari, your driver/guide will review "safari etiquette" addressing, amongst other issues, off-road driving and hazards, and interaction with animals. Wildlife listed in the itinerary are based upon optimal conditions conditions and sightings cannot be guaranteed, including the "Big 5." While on tour you will be reminded by your guide of local safety and ecologic procedures to ensure your safety and the protection of the wildlife. Normal precautions include remaining in close proximity to your driver/guide and vehicle, avoiding tall grass and keeping noise to a minimum to not attract extra attention. Your driver/guide will advise you not to turn over rocks or dead wood and to stay clear of ground holes and caves, where scorpions, snakes and other potentially dangerous animal life may be hidden. Refrain from littering, feeding any animals or leaving food waste behind in the parks as this can upset their natural diets and lead to a dependence upon people. In addition, please do not purchase, collect, or remove any animal products, rocks, seeds, plants, or nests from the wild.

Roadways to the game viewing sites are for the most part unpaved and will therefore be rough and dusty. Gate 1 safari vehicles are fitted with large roof hatches or open sides to allow for easy viewing of wildlife from all angles. Safari vehicles cannot be air-conditioned and you will be provided bottled water while travelling. Vehicles are equipped with seatbelts which must be worn on public roads. While safari vehicles typically move slowly, drivers warn passengers of bumps or potholes and many passengers may choose not to wear a seatbelt, it is still strongly recommended to do so. Passengers should always remain seated when the vehicle is in motion. Inside the National Parks and reserves there are designated picnic sites. Due to frequent use wildlife tends to avoid these areas with the exception of primates, reptiles, birds and small mammals. However, since picnic sites are open it is possible that a larger animal, such as an elephant, may wander through. Outside of the parks, it may be necessary to make more frequent shopping stops as these stores provide the only acceptable facilities while touring due to the lack of public rest stops.

Trekking - This itinerary requires a high level of physical fitness.

Your itinerary includes a chimpanzee trekking experience in Kibale Forest National Park. Tourists are allowed to spend up to one hour watching the chimpanzees, however the park is filled with other primates and the hike typically lasts between 2-3 hours.

Gorilla trekking in Bwindi Impenetrable Forest National Park can be more challenging as there are only six habituated gorilla groups. Gorilla trekking can last up to 7 hours depending on the location of the animals. All passengers must be able to hike unassisted through dense forest on uneven, often slippery slopes, at an altitude of up to 8553 feet. Hiking boots are required for navigating difficult terrain. A porter will be available to carry one waterproof backpack per person, however any additional items must be carried by each passenger.

Gorillas cover large distances overnight, and they never stay in a consistent area. Your professional tracker will use the groups whereabouts from the previous day, and their knowledge of gorilla's habits, to track and locate the gorillas. Please bear in mind that these animals are wild and always on the move therefore sightings are not guaranteed. Once you have located a gorilla family, tourists are allowed to spend up to one hour observing the group.

Visitors that are sick will not be allowed to enter either of these parks due to the risk of spreading disease to the primates.

Tourist Street Scams
Pickpockets and thieves can destroy an otherwise wonderful holiday. Be mindful of these precautions to help avoid being scammed or robbed:

  • Remain alert and cautious. Be wary of any unusual contact or commotion in crowded public places, including train stations, markets, subways and tourist sites;
  • Be especially careful when traveling independently, or leaving your tour group to explore on your own. Try not to travel alone, especially at night. Avoid narrow alleys and poorly lit streets;
  • Use only official taxis and check the change you receive from all taxi drivers and vendors;
  • Beware of pickpockets often working with an accomplice who will distract you by spilling something on you, dropping a wallet or other seemingly valuable object, or tripping and falling down in front of you;
  • Beware of aggressive street vendors who may approach you offering a demonstration which may end with you being pressured to purchase an item or act as a distraction for another pickpocket;
  • Don’t tip beggars;
  • Wear the shoulder strap of your bag across your chest;
  • Carry modest amounts of cash (US dollars) in small denominations so that you can avoid flashing large bills when paying for small items;
  • ATM machines can be a convenient way to carry less currency. However those machines too can be used for robbery. Be wary of anyone who can look over your shoulder when inputting PINs. Another scam involves rigging the machine with a plastic insert which makes your card retrieval difficult; the thief then removes your card after you walk away;
  • If you are confronted, do not fight back - give up your valuables. If your possessions are lost or stolen, report the loss immediately to the local police and keep a copy of the official report for insurance claims.

Uganda - While we recommend that you apply reasonable caution and common sense when traveling in any country, please be aware that in Uganda, there are issues with theft against tourists in public places. Americans and other foreigners are perceived to be wealthy and are frequently targeted by criminals who operate in the vicinity of hotels, restaurants, and shopping areas of the major cities and tourist areas. Cameras should be guarded carefully. It is recommended to leave valuables locked in a hotel safe. Passengers should not travel alone after dark. In the unlikely event that you should fall victim to a robbery, do not resist, the majority of injuries from robberies occur as a result of resistance.

Local Emergency Phone Numbers
  • General Emergency: 999

Uganda - English and Swahili are the official languages.

Please note: The U.S. uses 120 volts and you can purchase a converter and transformer at most hardware stores for your 120V appliances.

Uganda - The voltage used is 220/240 volts, 3-pin square (UK standard).

Code of Conduct
Meals & Dietary Requests
Included meals are based on the restaurant's buffet or set menu. Beverages are not included, unless specifically stated. Although special diets like Vegetarian and Vegan are relatively commonplace in the USA, much of the world's menu options are more provincial. Please do not expect to find the variety of food selection outside of the local norm. Every effort will be made to honor special dietary requests selected no later than 5 days prior to departure in the passenger details section of your reservation. In addition, we recommend that you make preferences known to your tour manager upon arrival, and at each hotel/restaurant. Special requests are subject to local conditions and availability and cannot be guaranteed.

Uganda - While it is generally safe to eat fully cooked meat and vegetables, care should be taken to avoid undercooked meat and uncooked fruits and vegetables. Because tap water is not potable, visitors should only drink bottled water or water that has been boiled and filtered. Bottled water should be used for brushing teeth. Avoid ice, as it is usually made from tap water. Avoid dairy products, unless you know they have been pasteurized.

On public holidays, there may be reduced public transportation, as well as limited hours or closures of attractions, shops and restaurants.

Holidays - Uganda

Holidays 2023

Jan 1: New Years Day
Jan 26: Liberation Day
Feb 16: Archbishop Janani Luwum Day
Mar 8: Women's Day
Apr 7: Good Friday
Apr 9: Easter
Apr 10: Easter Monday
Apr 22: Eid al-Fitr (End of Ramadan)*
May 1: Labor Day
Jun 3: Martyr's Day
Jun 9: National Heroes Day
Jun 29: Eid al-Adha (Feast of the Sacrifice)*
Oct 9: Independence Day
Dec 25: Christmas Day
Dec 26: Boxing Day

Holidays 2024

Jan 1: New Years Day
Jan 26: Liberation Day
Feb 16: Archbishop Janani Luwum Day
Mar 8: Women's Day
Mar 29: Good Friday
Mar 31: Easter
Apr 1: Easter Monday
Apr 10: Eid al-Fitr (End of Ramadan)*
May 1: Labor Day
Jun 3: Martyrs Day
Jun 9: National Heroes Day
Jan 17: Eid al-Adha (Feast of the Sacrifice)*
Oct 9: Independence Day
Dec 25: Christmas Day
Dec 26: Boxing Day

*Please note that Islamic holidays are based on a lunar calendar, and exact dates depend on local sightings of the moon. Because of this, actual dates may vary from the dates given above.

11 Day Kenya & Tanzania with Serengeti: A Safari Journey, October 2023
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I just wanted to say that I was really impressed with Gate1 and this unbelievable vacation!! Our Safari was better than great. I was hoping it'd be great but I was prepared for something a little less. From the moment we were picked up from the airport to the time we were dropped off at our Day Room before our flight back home, Everything was way beyond our expectations, really!! The hotels and lodges were -They were absolutely beautiful, even the rustic ones! The staffing and meals at each place were amazing! (I remember reading that Gate1 said the places were 4 and 5 Star accommodations but I was a little hesitant to believe it, I shouldn't have been.) The main reason for our vacation was of course the Safari and this itinerary and it was a Home Run, Grand Slam Home Run! We saw the Big Five and sooo much more. I could go on and on about how pleased we were with Gate1 and this trip but will end by saying THANK YOU for a vacation we'll never forget!!

Thomas M.
11 Day Kenya & Tanzania with Serengeti: A Safari Journey, September 2023
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We enjoyed our safari, really up to our expectations, and the one that made this happened was our tour manager Christopher. Christopher is all of the following: Super friendly, even to most of the safari drivers in game drives, caring, takes time to know and address our concerns. Flexible, goes out of his way and time to fill our expectations. Excellent safari driver, knows where to go off road to look for lions, elephants, hippos, cheetahs, leopards, rhinos, etc. We strongly recommend Gate1Travel customers have Christopher as their tour manager. Christopher is Gate1Travel greatest asset.

Henry C.
11 Day Kenya Safari Exploration, August 2023
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I completed the survey from our Kenya Safari, but I wanted to add more compliments. Our two guides, Francis and Joseph, were amazing and went above and beyond. They went out of their way to find the sightings we were interested in and to be friendly and helpful! Vasqual in Samburo was excellent at both the botany walk demonstrating how they use the plants and for the cultural talk that evening! So welcoming and fun and informative! Abraham, Cleo were so nice , and chef Jacob at Aberdare's lunch went above and beyond giving us our favorite recipe! The Elephant talk at the Ark was so good - he was a good speaker! The boat ride on Lake Navasha was a treat! We really enjoyed the 'extra' of the Coriolis effect at the equator - forgot his name but he made it so interesting! The included activities by Daniel at Lake Naivasha were impressive - the cooking class was amazing as was the nature walk and bush breakfast. Thanks for an amazing trip for my family of 6!

Terri O.
15 Day Serengeti & Beyond: A Tanzania Safari with Zanzibar, August 2023
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I just wanted to comment on our recent trip to Tanzania and Zanzibar but mostly about our guide/tour manager Philip. I am always amazed at the quality of the tour managers you provide but Philip went above and beyond. From the first morning when he introduced himself to our small group, he was courteous, attentive, informative and fun. We enjoyed playing jokes on him and he took it in stride, always with a smile. His knowledge of the plants and animals we saw was astounding. Even though he repeats this trip over and over again, his enthusiasm when showing us the animals was so genuine, he seemed as excited as we were. It didn't matter how many questions were asked, he patiently answered each one often going beyond the simple answer but giving us a more in depth answer concerning animal behavior and what we should look for when viewing them. He also seemed to have great respect from other tour guides/managers we saw along our route. Many of them took the time to speak to us about Philip and how we were in good hands. He definitely made it a trip we will always remember. This was our 22nd trip with Gate 1 and he made it one of the best.

Amy B.
11 Day Kenya & Tanzania with Serengeti: A Safari Journey, August 2023
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The trip was an awesome experience of a life time. We were well taken care of by the Gate 1 representatives all the way. The accommodations varied from the modern hotels/lodges with swimming pools to tent camp cabins where we slept close to hippos in Masai Mara, or where we could hear the grunting and growling of lions, cries of hyaenas, footsteps of dik-diks (smallest deer), encounter giraffes visited yards away in Serengeti, or monkeys peeked into our windows, elephants and giraffes roaming beyond our lodge grounds in Amboseli. The literal zebra crossings (right in front of our jeep) were funny. Watching the lion pride sleeping in the shade while we had box lunch inside our jeep feet away was unimaginable. Wildebeests, elephants, buffalos all lined up orderly and marched in unison. Our games guides (James in Kenya and Vincent in Tanzania) were enthusiastic and knowledgeable in showing us the wild life while tactfully maneuvered over the bumpy and rough terrain. Once an elusive leopard laying on a tree limp perfectly camouflaged and a sleeping cheetah well blended with the dry grass were spotted by the guides. There were just too many memorable and impressive moments... Yes, we did have our "National Geographic" moment in Kenya and Tanzania.

Georgia Y.
11 Day Kenya & Tanzania with Serengeti: A Safari Journey, June 2023
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It was a fabulous trip. Both tours managers in Kenya ( George) and Tanzania ( Phillip) were phenomenal. Great managers and guides. The accommodations were superb. Food is delicious . All organic. Wish we had 3 nights instead of two at the Serengeti. We saw The Big 5 both at Lake Nakuru, Maasai Mara National park and the Serengeti. Hot air balloon ride in Serengeti was phenomenal! Looking forward to our Gate 1 trip to Ireland in September. Thanks for all your help Joycee! I referred 5 people to you from this trip. You are the best! I appreciate your expertise!

Jane R.